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Teen Programs Team Lead
Alfond Youth and Community Center
Waterville, ME
- $15.4 to $17.33 USD / hour
Work closely with Teen Program Director to implement programming and support participants.
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Senior Buyer - Strategic Procurement
Rolls-Royce
United States
Strong commercial acumen with experience in supplier negotiations, contract management, and cost reduction initiatives.
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General Production Worker
Aerotek
York, PA
- $17.25 to $18.25 USD / hour
Stand and move for the majority of the shift to support continuous production activities.
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Warehouse Operator
Aerotek
North Charleston, SC
- $22 USD / hour
…with procurement, inventory, and production planning teams to support efficient operations and on-time…
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Assessment Operations Manager
Madison, City of (WI)
Madison, WI
- $51.28 to $61.74 USD / hour
…implementing, and managing the City’s property appraisal and assessment program. This position is responsible for planning, directing, and evaluating the work of property appraisal staff…
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Austere Emergency Medical Support (Protective)
Department of State - Agency Wide
Dunn Loring, VA
…U.S. Department of State. MED/OM/PM is responsible for medical support to security, protective, and crisis response, including the deployment of specialized "physician extenders" with an…
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Management Analyst
Department of State - Agency Wide
Rosslyn, VA
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SC
Quality Assurance Representative I
Standard Calibrations, Inc
Chesapeake, VA
- $23 to $26 USD / hour
Provide inspection records and objective evidence to support audits and reviews.
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Workforce Strategy Specialist
BOOZ, ALLEN & HAMILTON, INC.
Chantilly, VA
…workforce challenges. As a Workforce Strategy Specialist, you will support clients in developing and implementing workforce strategies, human capital initiatives, and organizational…
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Aviation Analyst
BOOZ, ALLEN & HAMILTON, INC.
Norfolk, VA
You will support Naval Air Forces Maintenance Operations Center (MOC) by analyzing data, organizing, and documenting findings of studies, and preparing recommendations for implementing new…
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Contracting Officer
Office of the Director of National Intelligence
McLean, VA
…negotiation, and presentation of the National Intelligence Program (NIP) budget on behalf of the Director of National Intelligence to the President and the Congress. The CFO's three main…
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Senior Executive Support Analyst
ANSER
Arlington, VA
ANSER is seeking a Senior Executive Support Analyst (BOND support) focused on personnel onboarding to provide direct support to the Office of the Secretary of War (OSW), Director of…
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Senior Solution Architect – Databricks, Data & AI
Eliassen Group
Richmond, VA
- $100 to $105 USD / hour
…test, production promotion, CI/CD, monitoring, and operational…
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EG
Business Systems Analyst (BSA)
Eliassen Group
Richmond, VA
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
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Case Manager, SSVF Shallow Subsidy
Harbor Care
Nashua, NH
…link in Harbor Care’s mission, providing housing-focused case management services to veterans who are currently experiencing or at risk of homelessness. As Case Manager, you will deliver…
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Forklift Operator
Aerotek
South Bend, IN
- $19 USD / hour
…within a busy warehouse and production environment. You will support shipping, receiving, and material handling activities by operating forklifts and other heavy equipment, preparing items…
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Assembler
Aerotek
East Brunswick, NJ
- $45,760 to $52,000 USD / year
Excellent communication, organizational, and time management skills.
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Maintenance Coordinator
Aerotek
Minneapolis, MN
- $25 to $35 USD / hour
…work orders, communicating updates, and escalating issues to support efficient maintenance operations within a modern manufacturing…
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Stockroom Clerk
Aerotek
Campbell, CA
- $23 to $24 USD / hour
Now Hiring Stockroom Clerks!Job DescriptionWe are seeking a detail-oriented Stockroom Clerk to support inventory control and production operations. This role will serve as the primary point…
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Inventory Specialist
Aerotek
Middle River, MD
- $18 to $22 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
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Electrical Technician
Aerotek
Angier, NC
- $24 to $31 USD / hour
Perform conduit bending, threading, and fabrication tasks to support system installation.
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Maintenance Electrician
Aerotek
Rocky Mount, VA
- $28.5 to $40 USD / hour
Install, modify, and relocate electrical circuits, controls, and equipment to support production and process changes.
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Associate, Renewables Asset Management
Invenergy LLC
Chicago, IL
- $90,000 to $108,000 USD / year
The Associate, Renewables Asset Management is responsible for maximizing the value and profitability of Invenergy Services' contracts through effective customer relationship management and…
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Vocational Specialist
Montefiore Mount Vernon Hospital
United States
…develop, coordinate, and provide treatment, rehabilitation, and support services to program clients with severe and persistent mental illnesses under the clinical supervision of the team…
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Welder 25hr
Aerotek
Downers Grove, IL
- $23 to $25 USD / hour
APPLY NOW!Job Title: Welder$23- 25Job DescriptionThis position is for a MIG Welder/Fabricator who will support the manufacturing of conveyor systems. The role requires interpreting…

Corning

D&IT Coordinator, Service Desk

Painted Post, NY, United States

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Job details

Experience: 2-5 years of experience in a Help Desk, Service Desk, or Technical Support environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition Number: 79382

The company built on breakthroughs. Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

Trusted products that accelerate drug discovery, development, and delivery to save lives
Damage-resistant cover glass to enhance the devices that keep us connected
Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
Precision glass for advanced displays to deliver richer experiences
Auto glass and ceramics to drive cleaner, safer, and smarter transportation
Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

This role provides technical assistance and support for requests and issues related to computer systems, software, hardware, IT services, and mobile devices. Support is delivered through various contact channels including phone, chat, walk-up, and web-based ticket submissions. The role is responsible for triaging, troubleshooting, resolving, escalating, and appropriately referring end-user inquiries and technical issues. The individual will take ownership of the customer experience, providing timely and effective support while ensuring customer expectations are met or exceeded.

Key Responsibilities

Follows all Corning policies and documented processes including Incident Management, Request Fulfillment and Knowledge Management.
Utilizes Knowledge Base (KB) articles to provide effective and timely analysis, troubleshooting and accurate resolution/routing of incidents and requests.
Recommend improvements to KB articles to improve accuracy, clarity and execution
Provide prompt, clear and ongoing communication with leaders and end users to manage expectations.
Interact with vendor technical support to ensure effective resolution of 3rd party services.
Post service messages & relay updates to internal business groups.
Actively maintain Assignment Group tickets and assigned tickets according to processes and within established SLAs using Service tracking ticketing system. This includes the timely update of tickets to track all troubleshooting performed and communications with users, vendors and other IT teams.
Assist with queue management, when assigned, to route tickets and manage workload across the team.
Participation as a team member in specialist roles such as Bar3000, mobile, software, etc. as needed.
Provide feedback to drive continuous service improvement and prevent reoccurring issues within our environment
Other duties as assigned.

Education Requirements

Associate degree preferred, or equivalent experience.

Work Experience

2-5 years of experience in a Help Desk, Service Desk, or Technical Support environment.

Required Skills

Time management. Ability to meet and keep a schedule. Ability to multitask, complete tasks and meet deadlines in a fast-paced environment
Customer service experience, preferably in a call center environment
Strong work ethic with an attention to detail and a positive attitude
Self-starter, able to work in team environment and motivate others
Strong technical abilities, including knowledge and skill with computers and mobile devices
Strong organization, and planning skills, with ability to handle changing priorities
Interpersonal skills, empathy and patience, able to communicate clearly and influence
Must be able to read, understand and apply written instructions in English

Desired Technical Skills

Experience troubleshooting Microsoft Windows operating systems and desktop issues
Experience supporting Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint
Experience troubleshooting Outlook email and calendar issues
Experience supporting macOS devices
Experience with Active Directory account administration and management
Experience supporting iPhone and Android mobile devices
Experience with VPN and remote access solutions
Experience supporting Citrix and virtual desktop environments
Experience with endpoint security tools
Experience using remote support tools
Experience supporting Chrome, Edge, and other web browsers
Familiarity with Microsoft Azure (IaaS)
Experience installing, configuring, and troubleshooting enterprise software
Experience supporting Webex or similar collaboration tools
Experience using ServiceNow or similar ticketing systems
Knowledge of ITIL and ITSM best practices
Strong documentation and knowledge management skills
Experience with Cisco Finesse or similar contact center applications

This position does not support immigration sponsorship.

The range for this position is $48,691.00 - $66,951.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.

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