Jobs in the United States

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Added 1 min ago
HM
Restaurant Supervisor
Harvest Market (Niemann)
Carmel, IN
- $17 to $22 USD / hour
Promote sales/events and support established program
Added 1 min ago
New Grad RN- Pediatric Cardiology ICU
Johns Hopkins Hospital
Baltimore, MD
Bachelor of Science in Nursing (BSN) (Preferred) and applicants with an associate degree in nursing will be considered. Per nursing guidelines, must matriculate into a Bachelor of Nursing…
Added 2 mins ago
SD
Assistant Branch Manager
SRS Distribution Inc.
Bremerton, WA
- $76,000 to $98,800 USD / year
…leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes…
Added 2 mins ago
Personnel Coordinator
Albertsons Companies
HYANNIS, MA · Hyannis, MA
…the heart of our team. You'll also get to organize awesome associate events, support our fantastic employees, and ensure we stay on top of training. If you're a people person with a knack…
Added 3 mins ago
WI
Team Supervisor (Overnights)
Wawa Inc. (210515330)
Wilmington, OH
- $19 to $25.65 USD / hour
Enforce safety, security, and store policies, including crisis management protocols.
Added 3 mins ago
WI
Team Supervisor (Evenings & Overnights)
Wawa Inc. (210515330)
Scranton, PA
- $19 to $25.65 USD / hour
Enforce safety, security, and store policies, including crisis management protocols.
Added 3 mins ago
WI
Team Supervisor (Overnights)
Wawa Inc. (210515330)
Navarre, FL
- $19.25 to $26 USD / hour
Enforce safety, security, and store policies, including crisis management protocols.
Added 3 mins ago
Executive Assistant
Valvoline Global
Cincinnati, OH
Provides comprehensive administrative and business support to the assigned executive, including complex calendar management, domestic and international travel, itineraries, correspondence,…
Added 3 mins ago
HP
Leasing Associate (9963)
Holland Partner Group
Denver, CO
- $20 to $24 USD / hour
Holland is seeking a collaborative, personable, leasing professional to join our dedicated property management team at our multi-site community, Sabine and Rosewind, in Denver, Colorado.…
Added 3 mins ago
TS
3rd Shift Putaway Lead: 9pm - 5:30am
TD SYNNEX Corporation
Swedesboro, NJ
- $24 USD / hour
…administrative and technical support. Utilizes a Warehouse Management system, TD SYNNEX programs and all necessary equipment to troubleshoot issues involving order and product flow, and…
Added 4 mins ago
C&
Counselor, FOH Berkshire House, Pittsfield
Clinical & Support Options
Pittsfield, MA
- $38,000 to $44,000 USD / year
CSO is looking for Counselors for our FOH (Friends of the Homeless) Berkshire House program in Pittsfield.
Added 5 mins ago
Registered Nurse- ACT Program
The Link and Option Center, Inc.
South Holland, IL
Program: Assertive Community Treatment Program (ACT)
Added 5 mins ago
Associate Manager, Clinical Care Operations
Compass Pathways
United States
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD,…
Added 5 mins ago
SC
I/T Technician II - Business Analyst
Smith County
Tyler, TX
- $34.99 to $39.2 USD / hour
Experience in website content management and digital accessibility (ADA) is desired
Added 5 mins ago
AB
School Van Driver
APPLE BUS COMPANY
WARRENSBURG, MO
- $15.9 to $18.14 USD / hour
Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
Added 5 mins ago
FS
School Bus Driver
FIRST STUDENT MANAGEMENT LLC
Nampa, ID
- $23 to $31.18 USD / hour
Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
Added 5 mins ago
Field Service Technician/Mechanic
The Raymond Corporation
Charlotte, NC · Rock Hill, SC
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Added 6 mins ago
Welder - Represented/Tariff
ROHM & HAAS TEXAS INC.
Deer Park, TX
Time Management: Effectively manages multiple competing priorities through strong organizational, decision-making, multitasking, prioritization, and time-management skills.
Added 6 mins ago
D
IT Service Desk Call Center Lead (Job 1515)
DLH
Bethesda, MD
- $75,000 to $95,000 USD / year
Bachelor’s degree and six years of technical support experience, or an associate degree and eight or more years of technical support experience, or an equivalent combination of education…
Added 6 mins ago
Flex Truck Driver - Class A - Penske Logistics
Penske
Memphis, TN
Driver referral bonus program up to $5000 per referral
Added 6 mins ago
LB
Primary Therapist (Adult Outpatient Program)
Lightfully Behavioral Health
Los Angeles, CA
- $72,000 to $91,000 USD / year
…provides appropriate documentation of services; provides case management; participates in training and supervision; collaborates with outreach and admissions teams; and provides milieu…
Added 6 mins ago
Corporate Counsel (Remote)
Advantmed
Remote, United States
…leading performance with integrated technology, service, and program solutions that improve the risk adjustment and quality programs of our partners. Our solutions focus on identifying,…
Added 6 mins ago
RN / Registered Nurse - Home Health
Adoration Health
JASPER, AL
Registered Nursing Degree (Associate or Bachelor) from an accredited college of nursing with current unrestricted registration and license in the state of practice and in the state of…
Added 6 mins ago
RN / Registered Nurse - Home Health (PRN)
Adoration Health
COVINGTON, GA
Registered Nursing Degree (Associate or Bachelor) from an accredited college of nursing with current unrestricted registration and license in the state of practice and in the state of…
Added 7 mins ago
Outreach and Admissions Specialist
Strive International Inc
Houston, TX
…students for readiness to participate in STRIVE’s Career Path program before and after application submittal. The Outreach and Admissions Specialist will drive student recruitment through…

Corning

D&IT Coordinator, Service Desk

Painted Post, NY, United States

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Job details

Experience: 2-5 years of experience in a Help Desk, Service Desk, or Technical Support environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition Number: 79382

The company built on breakthroughs. Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

Trusted products that accelerate drug discovery, development, and delivery to save lives
Damage-resistant cover glass to enhance the devices that keep us connected
Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
Precision glass for advanced displays to deliver richer experiences
Auto glass and ceramics to drive cleaner, safer, and smarter transportation
Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

This role provides technical assistance and support for requests and issues related to computer systems, software, hardware, IT services, and mobile devices. Support is delivered through various contact channels including phone, chat, walk-up, and web-based ticket submissions. The role is responsible for triaging, troubleshooting, resolving, escalating, and appropriately referring end-user inquiries and technical issues. The individual will take ownership of the customer experience, providing timely and effective support while ensuring customer expectations are met or exceeded.

Key Responsibilities

Follows all Corning policies and documented processes including Incident Management, Request Fulfillment and Knowledge Management.
Utilizes Knowledge Base (KB) articles to provide effective and timely analysis, troubleshooting and accurate resolution/routing of incidents and requests.
Recommend improvements to KB articles to improve accuracy, clarity and execution
Provide prompt, clear and ongoing communication with leaders and end users to manage expectations.
Interact with vendor technical support to ensure effective resolution of 3rd party services.
Post service messages & relay updates to internal business groups.
Actively maintain Assignment Group tickets and assigned tickets according to processes and within established SLAs using Service tracking ticketing system. This includes the timely update of tickets to track all troubleshooting performed and communications with users, vendors and other IT teams.
Assist with queue management, when assigned, to route tickets and manage workload across the team.
Participation as a team member in specialist roles such as Bar3000, mobile, software, etc. as needed.
Provide feedback to drive continuous service improvement and prevent reoccurring issues within our environment
Other duties as assigned.

Education Requirements

Associate degree preferred, or equivalent experience.

Work Experience

2-5 years of experience in a Help Desk, Service Desk, or Technical Support environment.

Required Skills

Time management. Ability to meet and keep a schedule. Ability to multitask, complete tasks and meet deadlines in a fast-paced environment
Customer service experience, preferably in a call center environment
Strong work ethic with an attention to detail and a positive attitude
Self-starter, able to work in team environment and motivate others
Strong technical abilities, including knowledge and skill with computers and mobile devices
Strong organization, and planning skills, with ability to handle changing priorities
Interpersonal skills, empathy and patience, able to communicate clearly and influence
Must be able to read, understand and apply written instructions in English

Desired Technical Skills

Experience troubleshooting Microsoft Windows operating systems and desktop issues
Experience supporting Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint
Experience troubleshooting Outlook email and calendar issues
Experience supporting macOS devices
Experience with Active Directory account administration and management
Experience supporting iPhone and Android mobile devices
Experience with VPN and remote access solutions
Experience supporting Citrix and virtual desktop environments
Experience with endpoint security tools
Experience using remote support tools
Experience supporting Chrome, Edge, and other web browsers
Familiarity with Microsoft Azure (IaaS)
Experience installing, configuring, and troubleshooting enterprise software
Experience supporting Webex or similar collaboration tools
Experience using ServiceNow or similar ticketing systems
Knowledge of ITIL and ITSM best practices
Strong documentation and knowledge management skills
Experience with Cisco Finesse or similar contact center applications

This position does not support immigration sponsorship.

The range for this position is $48,691.00 - $66,951.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.

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