IT Procurement and Lifecycle Management Coordinator

This position is fully onsite and located on the Cornell University Campus in Ithaca, New York.No Visa sponsorship available for this position.What is Cornell University and what is Information Technology @ Cornell?Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League.Information Technology @ CornellInformation Technology (IT) is a strategic enabler for many functions at Cornell University, with staff located across colleges, administrative units, and campuses throughout the institution. While comprised of many organizations, IT operates as one partnering closely with faculty, staff, and students to support teaching, research, and business operations. By being embedded where the Cornell community is, IT is well positioned to provide support ranging from daytoday needs to large, complex initiatives that advance major academic, research, and operational objectives across the university. Check out this link to find out more about IT Cornell.Information Technologies' Desktop Services Team supports the academic and administrative mission at Cornell. We provide secure, high-quality, reliable, and responsive technology services. We provide support that enables our campus community to engage in innovative teaching, cutting-edge research, and efficient administrative processes. We strive to maintain a focus on the experience of the people using technology. What will you do: As a member of the Central IT Support Group (CITSG) Desktop Support team, reporting to the Desktop Support Manager, the IT Procurement and Lifecycle Management Coordinator is tasked with procuring hardware and software, managing the lifecycle of devices, communicating with customers, and reporting to the CITSG Desktop Support team technicians, engineers, and its customer base.The position works with customers and IT support staff to: * Procure computer equipment and software in a timely and accurate manner. * Coordinate with Desktop Support staff to plan and implement customer device deployments and replacements. * Work with customer departments to forecast their computer and software needs. * Create a physical inventory check processes and keep on-hand inventory well-organized and secure. * Provide (as part of one of Cornell University's central service providers) continual engagement with unit IT Service Groups and Procurement staff to collaborate and consolidate processes across the university.To perform successfully, the position collaborates with Desktop Support Technicians. A team-oriented approach, strong problem-solving abilities, customer service skills, organizational aptitude, time-management proficiency, attention to detail, and effective communication skills are essential.This position requires on-site work at the Ithaca, NY location from Monday to Friday during standard business hours, from 8:00 AM to 4:30 PM. Additionally, there may be occasional requirements to work outside standard university core work hours.While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.Requirements: * A cover letter and resume are required for consideration for this position. When applying to the position through our system, please attach your resume/cover letter in either Microsoft Work or PDF format. * Associate's degree with 4-6 years of related experience; OR, equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. * Experience a