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Surgery Scheduler
Trinity Health
Grand Rapids, MI
…LMRP/LCD/NCD documentation. Disseminates the patient information, and support coverage of other intra-departmental functions. Contacts physicians/office staff for clarification, if cases…
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IT Technical Administrator
Rangers Baseball LLC
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…and virtualization environments, provides advanced escalation support, and contributes to technology projects from assessment through implementation. Success requires strong technical…
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Support On Demand Interpreting products and emerging AI-powered solutions, by translating customer, market, and operational needs into clear product requirements.
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Helly Hansen- PT Sales Associate
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Back of House Associate, Gold Coast
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UO
CT Technologist/MS Pool/On-Call/UKHC
University of Kentucky
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…State Radiation Operators License at time of hire, Basic Life Support certification within 90 days of hire, Computed Tomography (CT) certification within one year of…
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Technician Sr - Technician Prin
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Station Servicer
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Station Servicer
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Associate degree in electrical/mechanical/industrial maintenance technology or equivalent education and/or experience.
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Dist Dispatcher Assc
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Seasonal Retail Sales Associate-FLORIDA MALL
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Sr Scheduler - Surgical Clinic
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- $140,000 to $155,000 USD / year
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SVP, Central Development Programs
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Seasonal Associate - Famous Footwear
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Seasonal Associate - Famous Footwear
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Seasonal Associate - Famous Footwear
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MBSE Co-Op (SysML 2 Focus)
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Sales Associate
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Corient Services LLC

Deskside Support Engineer

United States

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Job details

Experience: 3–4 years of experience in deskside support with a focus on end-user services.
Posting language: English
Posted: Nov 2, 2026

Original job description

Join a team that values your ambition and empowers your growth

At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.

Key Responsibilities

Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users.
Troubleshoot problem areas promptly and accurately, providing end-user assistance as needed.
Resolve complex issues and collaborate with other teams to identify root causes and solutions.
Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance.
Document incidents, problems, requests, and tasks in Corient’s ITSM system.
Escalate critical incidents to management as necessary.
Perform day-to-day operational activities related to inventory, shipping and receiving IT hardware.
Work independently while being a collaborative team member committed to team success.
Follow standard operating procedures for processes and documentation.
Availability to work after hours or on weekends as required.
Travel may be required (up to 10%).

Required Qualifications

Associate degree (or equivalent proven industry experience).
3–4 years of experience in deskside support with a focus on end-user services.
Strong problem-solving, analytical and customer service skills.
Experience troubleshooting and installing laptops, printers, and mobile devices.
Proficiency with Windows 11.
Knowledge of Microsoft Office applications such as OneDrive, SharePoint, Microsoft Outlook, Teams, Excel, Word and PowerPoint.
Experience with ticketing and incident management platforms, for managing user requests and escalations
Knowledge of networking fundamentals and remote support tools.

Preferred Qualifications

A+ Certification (Highly Preferred).
Bachelor’s degree.
Experience with Active Directory administration
Experience with Citrix and RingCentral.
Experience with cloud printing solutions such as Printix or Papercut.
Experience with Video Conference and Collaboration technologies.
Experience working with Active Directory.
Microsoft MCP Certifications.

This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.

Physical Requirements

This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
This position may require the ability to lift up to 15 pounds.
This position is required to work onsite 4 days per week.

U.S. Eligibility Requirements

Must be 18 years of age or older.
Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.
Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Must be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.

What You Can Expect from Us Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through:

401(k) Plan with Employer Matching
Four Medical Plan options that is generously subsidized by Corient
Employer paid Dental, Vision & Life and AD&D Insurance
Employer paid Short-term & Long-term Disability
Paid Maternity & Parental Leave
Flexible Spending Accounts & Health Savings Accounts
Dependent Care FSA
Commuter & Transit FSA
Corporate Discount Program - Perkspot
Training Reimbursement
Paid Professional Designations
Giving back to the community - Volunteer days

Corient is the world’s largest multi-family office and non-bank wealth manager focused on serving ultra-high- and high-net-worth clients. As the industry’s only global professional services partnership, we combine the personal service and objectivity of a boutique with the scale and resources of a global institution. Our partnership model fosters collaboration over competition, bringing together the collective expertise of Corient to each relationship to deliver a transparent, client-first experience. As a fully integrated global firm, we deliver comprehensive solutions across investment management, wealth strategy and family office services to help clients simplify their lives, manage their wealth and establish lasting legacies.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.

We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.

Corient refers to the separate but affiliated entities under common control of Corient Holdings Inc. Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned businesses.

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More about this job

Skills

Troubleshoot
Support ICT system users
IT service management
Shipping and receiving
Work independently
Adhere to standard procedures
Documentation
Problem solving
Customer service
Troubleshooting
Microsoft Windows
Microsoft Office
Microsoft SharePoint
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
A+
Microsoft Active Directory
Collaboration
Heavy lifting
Confidentiality

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