Community Key Carrier

Who We Are

Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

What We Do

Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core’s student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development. Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com.

*Portfolio and pipeline numbers as of Q2 2026

Benefits That Matter

• A culture that provides you a sense of belonging
• Competitive pay that values your contributions
• Generous PTO to disconnect or celebrate life milestones
• An environment that provides you a voice to share your perspectives
• Employee Assistance Program (EAP) for access to confidential support services

Position Overview

The Community Key Carrier is a current Hub Bancroft resident who supports authorized emergency property access during assigned coverage periods when regular on-site management is unavailable. Following established procedures and direction from property management, the role provides approved emergency responders or other authorized personnel with access, protects key security, documents each access event, and promptly communicates required information. The Community Key Carrier may also provide occasional support for community initiatives, special projects, and resident engagement activities as needed. The Community Key Carrier does not replace management, security, maintenance, or emergency responders; may not independently authorize entry; and must contact emergency services when required by established protocols.

What You Will Do

Emergency Access, Key Security, and Incident Response

• Respond during assigned key carrier coverage periods in accordance with the established schedule and response procedures.
• Coordinate authorized emergency entry when regular property management is unavailable. Confirm authorization in accordance with established procedures, and provide approved emergency responders or other authorized personnel with access to units or secured property areas only as directed by property management or those procedures.
• Know where and how to access designated property keys in an emergency; the role is not expected to retain a personal set of master keys.
• Maintain strict key and access-control security at all times and never duplicate, lend, share, or use keys for an unauthorized purpose.
• Respond promptly to authorized calls or notifications and contact property management and, when required by established protocols, emergency services.
• Document each access event accurately, including the date, time, reason for entry, parties present, and keys accessed or returned.
• Protect resident privacy and maintain confidentiality regarding unit access, resident information, and property operations.
• Immediately report lost keys, suspected unauthorized access, safety concerns, or deviations from access procedures to property management.
• Complete required training and follow all Core Spaces policies, procedures, and operational standards.
• Perform all other duties and tasks as assigned by management

Community Support

• Assist with occasional community events, resident engagement activities, move-in or turnover support, and special projects as requested by property management.
• Support community initiatives that enhance the resident experience while maintaining professionalism and representing the community positively.
• Communicate resident concerns, observations, or operational issues to the management team as appropriate.
• Assist with other limited property-related tasks consistent with the scope of the position and business needs

Coverage Scheduling and Availability

• Work at least five scheduled hours per week, with specific coverage periods assigned based on property needs.
• Maintain residence at Hub Bancroft as an essential requirement of the position.
• Maintain reliable phone access and be able to respond during assigned coverage periods, which may include evening or overnight emergency access needs.
• Notify property management in advance of travel, overnight absences, move-out plans, schedule conflicts, or other circumstances that may affect an assigned coverage period.
• Record all time worked in accordance with company timekeeping requirements.

Work Environment and Physical Demands

• This is an on-site residential position performed throughout the community, including interior and exterior areas and during evening or overnight hours when needed.
• The role may require walking throughout the property, climbing stairs, standing, bending, reaching, and operating doors, locks, key cabinets, or access-control equipment.
• Must be able to lift, carry, and move objects weighing up to 50 pounds, with or without reasonable accommodation.

Ideally, You'll Have

• Current residency at Hub Bancroft and the ability to maintain on-site residency for the duration of employment.
• Reliable phone access and the ability to respond during assigned coverage periods, including evenings or overnight when needed.
• Sound judgment and the ability to remain composed, follow established procedures, and protect key security, resident privacy, and confidential information during urgent situations.
• Clear communication and accurate documentation skills, with the ability to coordinate effectively with property management and authorized responders.
• Dependability, accountability, and the ability to work independently while meeting scheduling, training, and timekeeping requirements.

You’ll Crush It If You Have

• Experience in student housing, multifamily housing, hospitality, security, property operations, or another on-site environment requiring discretion and accountability.
• Hands-on experience with key control, access-control systems, incident documentation, emergency protocols, or after-hours response.
• A calm, service-oriented approach and a track record of handling sensitive situations, supporting residents or customers, and communicating clearly under pressure.

Organizational Structure

Reports to: Community Manager

Direct Reports: N/A

Disclaimer

Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

Pay Range USD $19.61 - USD $19.61 /Hr. Additional Compensation Benefits: 20% employee housing discount. Compensation Disclosure

The compensation range listed reflects the base salary or hourly rate that we reasonably and in good faith expect to offer for this role at the time of posting. Actual compensation may vary based on factors such as education, experience, skills, certifications, seniority, geographic location, and business needs.

This role may be eligible for additional forms of compensation, including bonuses, commissions, stipends, or non-cash incentives, depending on position and performance. Benefits may include health insurance, retirement plans, paid time off, and other role-based offerings, subject to eligibility requirements.

All compensation components are subject to change based on business needs or market conditions.