Jobs in the United States

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Added 8 mins ago
G
Electrical Engineer / Designer - Building MEP (2-4 yrs, Revit)
GPAC
Bexley, OH
- $70,000 to $90,000 USD / year
…engineering and architecture firm, is adding a junior Electrical Engineer/Designer to its building design team. You'll work alongside mechanical, plumbing and architectural staff on a wide…
Added 27 mins ago
Forward Deployed Integrations Engineer
Coursedog
Remote, United States
As a Forward Deployed Integrations Engineer at Coursedog, you'll embed directly with our most strategic customers to own their SIS integration from start to finish, working closely with…
Added 27 mins ago
C
Sales Solutions Engineer - Ed Tech
Coursedog
Remote, United States
- $120,000 to $140,000 USD / year
As a Solutions Engineer at Coursedog, you’ll lead the demos, scoping, and CX calls that align customers, Sales, and Customer Success before a deal is booked. You’ll work closely with…
Added 28 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 42 mins ago
Senior Data Center Network/ Mellanox Engineer
Simple Solutions
Jacksonville, FL
3+ years of Linux systems administration experience.
Added 44 mins ago
Industrial Control Panel Technician - Prudhoe Bay, AK
Worley
Prudhoe Bay, AK · Prudhoe Bay
…control panels for industrial equipment. Experience in power systems, Breaker and surge protection, PLC components, Analog and Digital relays for inputs and outputs. The Technician will…
Added 50 mins ago
UO
Testbed and Simulation Engineer
University of Colorado Denver
Boulder, CO
- $99,000 to $156,700 USD / year
We are looking for a Testbed and Simulation Engineer to join the spacecraft test team for a deep space mission that will tour the inner solar system and explore the main asteroid belt…
Added 56 mins ago
Principal Quality Engineer
Twenty-Six Defense
Fort Worth, TX
…United States. Twenty-Six Defense is wholly owned by Elbit Systems Ltd. (NASDAQ: ESLT and TASE: ESLT), a global high-technology company engaged in a wide range of programs for innovative…
Added 56 mins ago
Quality Engineer II
Twenty-Six Defense
Fort Worth, TX
…United States. Twenty-Six Defense is wholly owned by Elbit Systems Ltd. (NASDAQ: ESLT and TASE: ESLT), a global high-technology company engaged in a wide range of programs for innovative…
Added 1 hour ago
Engineering Intern - Summer 2027
Ametek, Inc.
Pierceton, IN
As an AMETEK Engineer, you will have the opportunity to pursue multiple paths throughout your career including:
Added 1 hour ago
AS
Senior Systems Engineer
Andromeda Systems Incorporated
Jacksonville, FL
- $48 to $87 USD / hour
ASI is seeking a Senior Systems Engineer to support DoD aviation programs through reliability analysis, lifecycle sustainment, and readiness assessments. This highly motivated individual…
Added 1 hour ago
Mojo Libraries Engineer (Copy)
Modular
Remote, United States
…development and deployment. By rethinking the complexities of AI systems, we’re empowering everyone to unlock AI’s full potential and tackle some of the world’s most pressing…
Added 1 hour ago
CC
Project Engineer, Direct Purchasing
Consigli Construction
Remote, United States
- $78,000 to $90,000 USD / year
The Arch Energy Direct Purchase Regional Support - Project Engineer (DPRS -PE) will support the Direct Purchase Regional Lead as required to deliver on regional, package and departmental…
Added 2 hours ago
Software Automation & Platform Engineer - Federal Health IT
Rackner
Remote, United States
Software Automation & Platform Engineer - Federal Health IT
Added 3 hours ago
Material Control Planner, Ford Energy
Ford Motor Company
Glendale, KY
As the Material Control Engineer, you will keep our battery manufacturing operation supplied with the right materials, in the right quantities, at the right time. You will plan and…
Added 3 hours ago
Substation Operations Technical Spec II
Dominion Energy
GLEN ALLEN, VA
…power transformers, circuit breakers and substation DC battery systems. Research databases to identify systemic issues and report recommendations to leadership. Assist with the development…
Added 3 hours ago
Engineer Nuclear 1 - 30456
HII
Newport News, VA
…fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of…
Added 3 hours ago
Nuclear Engineer 4 - 31049
HII
Newport News, VA
…fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of…
Added 3 hours ago
Systems Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Herndon, VA
…understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications, makes you an…
Added 4 hours ago
Electrical Systems and Controls Engineer - Remington
The Kinetic Group Operations LLC
Lonoke, AR
Added 4 hours ago
Engineer, Enterprise AI
NAVITUS HEALTH SOLUTIONS LLC
MIDDLETON, WI
Added 4 hours ago
VC
ERS-NETA Electrical Testing Technician -
VERTIV CORPORATION
FORT ATKINSON, WI
- $95 USD / hour
Added 4 hours ago
Manufacturing Engineer
AMRON - DIV OF AMTEC CORP
ANTIGO, WI
Added 4 hours ago
Software Engineer III - Guidewire (Claim
EMERGENT HOLDINGS, INC.
NEW BERLIN, WI
Added 4 hours ago
Infrastructure Engineer II
EMERGENT HOLDINGS, INC.
NEW BERLIN, WI

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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