Jobs in the United States

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Added 1 min ago
Staff Safety Systems Engineer (Redondo Beach CA)
Northrop Grumman
El Segundo
Northrop Grumman Aeronautics Systems has an opening for a Staff Safety Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization. This…
Added 4 mins ago
Software Engineer II
Domino's
Ann Arbor, MI
Initially a Software Engineer II is expected to be able to develop a medium set of defined, inter-related modules, articulate why the code and application they are working on are designed…
Added 22 mins ago
Lead Software Engineer
Mojo AI
Sandy, UT
We are seeking an experienced and highly skilled Lead Software Engineer to join our team. As the team’s technical lead, you will guide general team processes and ensure quality across both…
Added 27 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 49 mins ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS…
Added 49 mins ago
UO
Testbed and Simulation Engineer
University of Colorado Denver
Boulder, CO
- $99,000 to $156,700 USD / year
…for someone with the core skillset necessary to contribute to development and maintenance of testbeds and simulations. Emphasis is on software experience, hardware experience, passion for…
Added 1 hour ago
Systems Engineer
Advanced Acoustic Concepts, LLC
Lemont Furnace, PA
Involved with the analysis, design, development and implementation of new and/or existing systems/sub-systems. May include Architectural Design, Requirements Engineering, or others.…
Added 1 hour ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 1 hour ago
Quality Manager
Consigli Construction
Milford, MA
…teams. Provide guidance regarding lessons learned review and application during development of SSQMP and preoperational…
Added 1 hour ago
Quality Manager
Consigli Construction
Boston, MA
…teams. Provide guidance regarding lessons learned review and application during development of SSQMP and preoperational…
Added 1 hour ago
LN
Senior Project Manager
Luster National
Sacramento, CA
- $140,000 to $200,000 USD / year
Project Management Professional (PMP) certification (Project Management Institute), Professional Engineer (PE) license, PRINCE2 certification, or comparable engineering or project…
Added 1 hour ago
LN
Railroad/Roadway bridge and Guideway Inspector
Luster National
Fresno, CA
- $120,000 to $200,000 USD / year
We’re seeking an experienced Railroad/Roadway Bridge and Guideway Engineer to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (both rail and…
Added 2 hours ago
Staff Software Engineer
Conga
Boston, MA · Houston, TX
The Staff Software Engineer is a hands-on backend role focused on building the Java services that power real-time pricing across Conga's platform. This position is responsible for designing…
Added 2 hours ago
Software Automation & Platform Engineer - Federal Health IT
Rackner
Remote, United States
Software Automation & Platform Engineer - Federal Health IT
Added 3 hours ago
Full Stack Software Engineer, Compute
Nominal
NY
Join Nominal as a Full Stack Software Engineer, Compute
Added 3 hours ago
Product Security Engineer
Nominal
NY · WA
This is a high-ownership role for a software engineer who has moved into security and knows that secure products are designed in, not bolted on at the end.
Added 3 hours ago
IG
Fire Control Systems Engineer (TSSCI)
Insight Global
Dahlgren, VA
- $60 to $75 USD / hour
…subsystem and component requirements. Primary tool for requirements development is the Dynamic Object Oriented Requirements System (DOORS). Changes to requirements are made in accordance…
Added 3 hours ago
Senior Network Engineer (Firewall)
CACI International
Ashburn, VA
Job Title: Senior Network Engineer (Firewall)
Added 3 hours ago
Web Developer
CACI International
Chantilly, VA
Strong knowledge of SQL, web development principles, software-development practices, coding standards, and application security.
Added 3 hours ago
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
…infrastructure for IC OIG systems, including case management software and mission-critical applications hosted in cloud environments. Design and implement cloud security controls, including…
Added 4 hours ago
Agile DevOps Coach
ClearlyAgile
Remote, United States
Work closely with development and engineering professionals within the company to maintain infrastructure and software required for products to be continually delivered effectively
Added 4 hours ago
DevOps Engineer
ClearlyAgile
Remote, United States
Identify manual processes during the software development lifecycle that can be automated
Added 4 hours ago
Software Test Engineer II
TGW Systems Inc
Grand Rapids, MI
The Software Test Engineer II is a mid-level engineer who supports a team of Software Engineers in the testing, commissioning, and ongoing support of TGW software solutions.
Added 4 hours ago
Engineer, Enterprise AI
NAVITUS HEALTH SOLUTIONS LLC
MIDDLETON, WI
Added 4 hours ago
Project Engineer Electrical Eng
REHLKO
KOHLER, WI

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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