Jobs in the United States

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Added 1 min ago
CC
Wildlife Repair/Exclusion Technician
Critter Control
St. Louis, MO
- $20 to $22 USD / hour
Proficiency in using several types of software and applications
Added 2 mins ago
Commercial Construction Project Manager
GPAC
Frisco, TX
Manage contracts, change orders, pay applications, and monthly financial forecasts.
Added 2 mins ago
Commercial Construction Project Manager
GPAC
Fort Worth, TX
Manage contracts, change orders, pay applications, and monthly financial forecasts.
Added 2 mins ago
Commercial Construction Project Manager
GPAC
Arlington, TX
Manage contracts, change orders, pay applications, and monthly financial forecasts.
Added 2 mins ago
IT Quality Senior Analyst - Assistant Vice President
Citi
IRVING, TX · JACKSONVILLE, FL · Irving, TX · Jacksonville, FL · Irving · Jacksonville
…solutions and improvements. Responsibilities may also include software quality assurance…
Added 3 mins ago
Sr. Technical Program Manager
Sony Interactive Entertainment (SIE)
Madison, WI
As a Senior Technical Program Manager, you will lead the delivery of complex software programs across Commerce Services & Client Experiences within the PlayStation ecosystem. Working…
Added 10 mins ago
Lead Software Engineer
Mojo AI
Sandy, UT
We are seeking an experienced and highly skilled Lead Software Engineer to join our team. As the team’s technical lead, you will guide general team processes and ensure quality across both…
Added 15 mins ago
Senior Engineering Technologist
Twenty-Six Defense
Merrimack, NH
…wide range of programs for innovative defense and commercial…
Added 15 mins ago
Regulatory Affairs Manager - IVD
CorDx
San Diego, CA
Lead preparation, review, and submission of FDA regulatory applications, including:
Added 15 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
Added 16 mins ago
Product Business Analyst
HCA Healthcare
Earth City, MO
…contact center environments preferred. Experience with the Software Development Life Cycle (SDLC) is a…
Added 16 mins ago
Engineer II (3492)
Honeywell
Kansas City, MO
Added 17 mins ago
Senior Corporate Security Field Investigator
Regions
Gainesville, GA
Added 22 mins ago
CAS/COTS Systems Integration Engineer - Senior
Enroute Computer Solutions Inc
Egg Harbor Twp, NJ
Integrate, configure, implement, troubleshoot, maintain, and support CAS (Commercially Available Software) and COTS (Commercial Off The Shelf) software and hardware within RHEL-based…
Added 22 mins ago
CAS/COTS Systems Integration Engineer - Mid
Enroute Computer Solutions Inc
Egg Harbor Twp, NJ
Integrate, configure, implement, troubleshoot, maintain, and support CAS (Commercially Available Software) and COTS (Commercial Off The Shelf) software and hardware within RHEL-based…
Added 32 mins ago
Environmental Coordinator - Richmond, TX
Military Spouse Jobs & VetJobs
United States
Prepare appropriate permit applications and regulatory applicability analysis relating to air, land, water, and other environmental regulations and requirements.
Added 37 mins ago
Director, Software Engineering
VIOC
Remote, United States
The Director, Software Engineering is responsible for the strategy, delivery, budget, and continuous improvement of Valvoline's software engineering capabilities across customer-facing,…
Added 37 mins ago
UO
Testbed and Simulation Engineer
University of Colorado Denver
Boulder, CO
- $99,000 to $156,700 USD / year
You will develop behavioral hardware models and build the software-only and hardware-in-the-loop (HIL) test environments that the flight software, command and data handling, fault…
Added 45 mins ago
UI
Aerospace Inspector 2nd Shift DCC
Unison Industries, LLC
United States
- $22.75 to $26 USD / hour
You will heavily utilize a computer to navigate through different programs, blueprints, software, and Microsoft products
Added 50 mins ago
Project Manager. Research Support
UM Corp (Enterprise)
Miami, FL
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Added 52 mins ago
Principal AI Architect - OleOle
Travoom
Remote, United States
This is not a position for someone whose primary experience is connecting applications to ChatGPT, Claude, or Gemini APIs. We need an engineer with deep, firsthand experience developing,…
Added 56 mins ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 1 hour ago
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Chief Loan Officer
GPAC
Shawnee, KS
- $120,000 to $150,000 USD / year
Savvy with Microsoft, computer applications, software, Internet, recent technology
Added 1 hour ago
AS
Senior Systems Engineer
Andromeda Systems Incorporated
Jacksonville, FL
- $48 to $87 USD / hour
Experience with Microsoft 365 applications including Excel, Word, Outlook, and PowerPoint
Added 1 hour ago
Technology Consultant 2 - Microsoft AI Solutions
U.S. Bank National Association
Gresham, OR
- At least 7 years of experience with concepts, philosophies and tools behind the design of applications, information and underlying information technologies

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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