Jobs in the United States

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Added 1 min ago
Inside Presales System Engineer
Hewlett Packard Enterprise
Durham, NC
…recommend solutions across wired and wireless networking, network security, routing, SD-WAN, SASE, and cloud-managed networking…
Added 1 min ago
Inside Presales Systems Engineer
Hewlett Packard Enterprise
Durham, NC
…recommend solutions across wired and wireless networking, network security, routing, SD-WAN, SASE, and cloud-managed networking…
Added 13 mins ago
HE
Controls Engineer (HE) (56293)
HANLEY ENERGY GROUP
Dallas, TX
- $110,000 to $140,000 USD / year
…server racks - coupled with comprehensive service, maintenance, security, consulting, and…
Added 17 mins ago
Process Engineer, NC Programmer (Onsite)
RTX
United States
Pratt & Whitney’s Columbus Forged Blades Module Center (CFB) is seeking a Process Engineer, Numerical Control (NC) Programmer to join our programming team.
Added 38 mins ago
2027 Associate Engineer Aeronautical / Engineer Aeronautical
Northrop Grumman
United States
Northrop Grumman is seeking an Associate Engineer Aeronautical / Engineer Aeronautical.
Added 1 hour ago
Microelectronics (ME) Surface Mount Technology (SMT) Circuit Card Assembly (CCA) Engineer
CACI International
Tobyhanna, PA
Job Title: Microelectronics (ME) Surface Mount Technology (SMT) Circuit Card Assembly (CCA) Engineer
Added 1 hour ago
Software Engineer
CassianRx
Bala Cynwyd, PA
Added 1 hour ago
Senior Cloud Security Engineer
Altera Corporation
San Jose, CA
The Senior Cloud Security Engineer is a hands-on technical lead responsible for designing, implementing, and improving security across the organization’s Microsoft Azure and Amazon Web…
Added 1 hour ago
Inside Presales System Engineer
Hewlett Packard Enterprise
Durham, NC
…recommend solutions across wired and wireless networking, network security, routing, SD-WAN, SASE, and cloud-managed networking…
Added 1 hour ago
Inside Presales Systems Engineer
Hewlett Packard Enterprise
Durham, NC
…recommend solutions across wired and wireless networking, network security, routing, SD-WAN, SASE, and cloud-managed networking…
Added 1 hour ago
Principal Front-End Engineer, Design Systems
Hewlett Packard Enterprise
Ft. Collins, CO
…Packard Enterprise, which brings together data, AI, cloud, security, and networking to help organizations achieve…
Added 2 hours ago
CI
IT HelpDesk Tier 2 - AZ
CubX Inc.
Remote, United States
- $55,000 to $75,000 USD / year
…and support to business clients nationwide. As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology operations for our clients, contributing to…
Added 2 hours ago
CI
IT Project Engineer Tier 2
CubX Inc.
Lakewood, NJ
- $55,000 to $80,000 USD / year
As a Project Engineer, you will be responsible for implementing and delivering technology projects across a variety of client environments. This role is ideal for a hands-on IT professional…
Added 3 hours ago
AT
Infrastructure Server Engineer (Top Secret)
Apex Technology, Inc.
Los Angeles, CA
- $150,000 to $250,000 USD / year
The IT Engineer (Infrastructure Server Engineer) is responsible for the design, implementation, administration, and optimization of Apex’s technology infrastructure. This role encompasses…
Added 3 hours ago
AT
IT Engineer (Active Top Secret)
Apex Technology, Inc.
Los Angeles, CA
- $150,000 to $250,000 USD / year
The IT Engineer is responsible for the design, implementation, administration, and optimization of Apex’s technology infrastructure. This role encompasses systems engineering, network…
Added 3 hours ago
C
Senior Applications Engineer
Credence
Remote, United States
- $150,000 to $180,000 USD / year
…solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data…
Added 3 hours ago
Avionics Engineer B-2 (WBZ) 01.6.14 & 01.6.28
Credence
WPAFB, OH
…solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data…
Added 3 hours ago
Systems Engineer B-2 (WBZ) 01.6.07
Credence
Tinker Air Force Base, OK
…solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data…
Added 3 hours ago
Engineer IV - Svcs RF
Ericsson
WA
Ericsson is looking for an experienced RF Engineer to join the MACS team in the USA. In this role, you will serve as a subject matter expert in RF optimization, lead engineering teams…
Added 4 hours ago
Sentinel - Systems Engineer (20086)
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Systems Engineer to join our team. This position will be located at Roy, UT to support the Sentinel (GBSD) program in the Strategic Deterrent…
Added 4 hours ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
Added 4 hours ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
Added 4 hours ago
Lead Software Engineer
Mojo AI
Sandy, UT
We are seeking an experienced and highly skilled Lead Software Engineer to join our team. As the team’s technical lead, you will guide general team processes and ensure quality across both…
Added 4 hours ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 4 hours ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton’s ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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