Jobs in the United States

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Added 30 mins ago
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Senior Google Cloud Platform Looker Developer
Credence
Tysons, VA
- $150,000 to $190,000 USD / year
Google Cloud Professional Data Engineer, Professional Cloud Developer, Associate Cloud Engineer, or another relevant Google Cloud certification.
Added 30 mins ago
C
Senior Data Engineer
Credence
McLean, VA
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 30 mins ago
C
Senior Data Engineer
Credence
Boston, MA
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 30 mins ago
C
Senior Data Engineer
Credence
Warner Robins, GA
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 30 mins ago
C
Senior Data Engineer
Credence
Wright-Patterson Air Force Base, OH
- $115,000 to $155,000 USD / year
Credence has an immediate need for a Senior AI Data Engineer to join our growing AI and Automation practice. You will be a technical anchor in our AI and Automation practice. You’ll apply…
Added 30 mins ago
Advanced Manufacturing Engineer, RSO 14.19
Credence
WPAFB, OH
Credence has an immediate need for an Advanced Manufacturing Engineer as a senior who will be primarily responsible for supporting Rapid Sustainment Office (AFLCMC/RO) at Wright Patterson…
Added 30 mins ago
C
AWS Databricks Engineer
Credence
McLean, VA
- $155,000 to $185,000 USD / year
Credence has an immediate need for an AWS Databricks Engineer to join our growing AI and Automation practice. You will serve as a key technical contributor responsible for designing,…
Added 1 hour ago
Traffic Engineer
Short-Elliott-Hendrickson, Incorporated
St. Paul, MN
SEH is currenting searching for a Traffic Engineer to join our talented Transportation team!
Added 1 hour ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 1 hour ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…component vendors to monitor and improve the incoming hardware quality of AWS products both proactively in the design phase as well as monitoring, reporting and investigating any early-life…
Added 2 hours ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 2 hours ago
Quality Control Manager - Construction (Traveling)
Consigli Construction
St. Louis, MO
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, or similar.
Added 2 hours ago
Quality Control Manager - Construction (Traveling)
Consigli Construction
Saratoga Springs, NY
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, or similar.
Added 2 hours ago
Quality Control Manager - Construction (Traveling)
Consigli Construction
Poughkeepsie, NY
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, or similar.
Added 2 hours ago
Quality Control Manager - Construction (Traveling)
Consigli Construction
Albany, NY
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, or similar.
Added 2 hours ago
Quality Control Manager
Consigli Construction
St. Louis, MO
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, or similar.
Added 2 hours ago
V-
Bicycle and Scooter Repair Technician/Driver - Hybrid
Veo - Operations Careers
Norman, OK
- $15 USD / hour
…globally through electric bikes and scooters. We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation, making the…
Added 2 hours ago
Quality Control Manager - Construction (Traveling)
Consigli Construction
Havelock, NC
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, or similar.
Added 2 hours ago
Quality Manager
Consigli Construction
Milford, MA
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, Architect, Consulting Engineer, Quality Inspector or similar.
Added 2 hours ago
Quality Manager
Consigli Construction
Boston, MA
7-10 years as a Superintendent, Quality Control manager, Project Manager, Project Engineer, Construction Manager, Architect, Consulting Engineer, Quality Inspector or similar.
Added 3 hours ago
RAM Hardware Equipment Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
The Real-Time Defect Analysis (RDA) and Metrology organization is passionate about delivering high-quality, reliable data that enables efficient semiconductor manufacturing. We work closely…
Added 3 hours ago
Inventory Specialist
GXO Logistics
Rural Hall, NC
Ensure quality assurance processes and procedures are followed
Added 3 hours ago
PIT Operator
GXO Logistics
Rural Hall, NC
· Demonstrate an understanding of the Supply Chain quality policy
Added 3 hours ago
Inventory Spclst
GXO Logistics
Rural Hall, NC
Ensure quality assurance processes and procedures are followed
Added 3 hours ago
PIT Operator
GXO Logistics
Rural Hall, NC
· Demonstrate an understanding of the Supply Chain quality policy

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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