Jobs in the United States

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Added 3 mins ago
Principal Software Engineer (Prisma Access)
Palo Alto Networks, Inc.
CA
As a Principal Software Engineer for Prisma Access, you will lead the architecture, systems design, and performance optimization of cloud infrastructure underpinning Palo Alto Networks'…
Added 14 mins ago
Software Engineer, Backend - Deployments
Base Power Company
Austin, TX
…foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant…
Added 26 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 39 mins ago
Senior Data Center Network/ Mellanox Engineer
Simple Solutions
Jacksonville, FL
Simple Solutions searching for Senior Ethernet Network Engineers to support large-scale AI and
Added 47 mins ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process…
Added 56 mins ago
Sr. Network & Infrastructure Engineer - US
Kids2, LLC
Atlanta, GA
The Senior Network & Infrastructure Engineer owns the network that connects Kids2's US offices, the Suwanee data center, Azure, Hong Kong, mainland China and Mexico. This is a senior,…
Added 1 hour ago
Senior Payments Infrastructure Engineer - Crypto, Wallets & Blockchain
Travoom
Remote, United States
OleOle is building a global social network and messaging platform for football fans. Our mission is to create a single global community where supporters can follow their club and country,…
Added 1 hour ago
Principal AI Architect - OleOle
Travoom
Remote, United States
OleOle is building a global social network and messaging platform for football fans. Our mission is to create a single global community where supporters can follow their club and country,…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Utica, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Syracuse, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
New Brunswick, NJ
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Portland, ME
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
St. Louis, MO
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Raleigh, NC
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
St. Louis, MO
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
Saratoga Springs, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
Poughkeepsie, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Manchester, NH
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Working knowledge of utility communication and control systems, including Human Machine Interface (HMI), Distributed Network Protocol (DNP3), Modbus, and Inter-Control Center Communications…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Working knowledge of utility communication and control systems, including Human Machine Interface (HMI), Distributed Network Protocol (DNP3), Modbus, and Inter-Control Center Communications…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
Working knowledge of utility communication and control systems, including Human Machine Interface (HMI), Distributed Network Protocol (DNP3), Modbus, and Inter-Control Center Communications…

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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