Jobs in the United States

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Added 3 mins ago
Process Engineer 3
Lam Research
Tualatin
As a Process Engineer at Lam, you will operate on cutting-edge technology, harnessing atomic precision, material science, and surface engineering to push technical boundaries. Your role…
Added 4 mins ago
Structural/Bridge Project Manager
Harrison Consulting Solutions
St. Louis, MO
knowledge of bridge construction materials (Steel, Cast-in-Place Concrete,
Added 4 mins ago
Structural/Bridge Project Manager
Harrison Consulting Solutions
Effingham, IL
knowledge of bridge construction materials (Steel, Cast-in-Place Concrete,
Added 13 mins ago
Supplier Quality Engineer
Honda Dev. and Mfg. of Am.,LLC
Greensburg, IN
Production Support Department: Engineer Person In Charge supports problem investigation/analysis/ report for Quality issues through blueprint reading, part measurement, Catia/3D. Support…
Added 15 mins ago
Forward Deployed Integrations Engineer
Coursedog
Remote, United States
As a Forward Deployed Integrations Engineer at Coursedog, you'll embed directly with our most strategic customers to own their SIS integration from start to finish, working closely with…
Added 15 mins ago
C
Sales Solutions Engineer - Ed Tech
Coursedog
Remote, United States
- $120,000 to $140,000 USD / year
As a Solutions Engineer at Coursedog, you’ll lead the demos, scoping, and CX calls that align customers, Sales, and Customer Success before a deal is booked. You’ll work closely with…
Added 16 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 16 mins ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton’s ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…
Added 22 mins ago
CAS/COTS Systems Integration Engineer - Senior
Enroute Computer Solutions Inc
Egg Harbor Twp, NJ
The engineer serves as a technical integrator rather than solely as a Linux administrator. They need to understand how operating systems, applications, hardware, displays, networking,…
Added 22 mins ago
CAS/COTS Systems Integration Engineer - Mid
Enroute Computer Solutions Inc
Egg Harbor Twp, NJ
The engineer serves as a technical integrator rather than solely as a Linux administrator. They need to understand how operating systems, applications, hardware, displays, networking,…
Added 29 mins ago
Professional Civil Engineer
Short-Elliott-Hendrickson, Incorporated
Minnetonka, MN
SEH is currenting searching for a Professional Civil Engineer to join our talented Civil team!
Added 32 mins ago
Industrial Control Panel Technician - Prudhoe Bay, AK
Worley
Prudhoe Bay, AK · Prudhoe Bay
Communicate red line changes to Engineer or Team Leader for revision prior to completion.
Added 35 mins ago
Roadway Project Manager
Harrison Consulting Solutions
Chicago, IL
knowledge of IDOT standards, procedures, and project delivery process
Added 44 mins ago
Principal Quality Engineer
Twenty-Six Defense
Fort Worth, TX
The Principal Quality Engineer is an experienced-level position where the incumbent must possess an advanced level of quality engineering knowledge. Tasks at this level fall in areas where…
Added 46 mins ago
Sr. Network & Infrastructure Engineer - US
Kids2, LLC
Atlanta, GA
The Senior Network & Infrastructure Engineer owns the network that connects Kids2's US offices, the Suwanee data center, Azure, Hong Kong, mainland China and Mexico. This is a senior,…
Added 52 mins ago
Principal AI translation architect 200 languages
Travoom
Remote, United States
Added 52 mins ago
Senior Payments Infrastructure Engineer - Crypto, Wallets & Blockchain
Travoom
Remote, United States
We are seeking a hands-on Senior Payments Infrastructure Engineer to take ownership of an existing payments backend and complete its integration, testing, and production deployment.
Added 52 mins ago
Principal AI Architect - OleOle
Travoom
Remote, United States
…applications to ChatGPT, Claude, or Gemini APIs. We need an engineer with deep, firsthand experience developing, fine-tuning, deploying, and operating AI models and…
Added 54 mins ago
Systems Engineer
Advanced Acoustic Concepts, LLC
Lemont Furnace, PA
Novice technical expertise and application domain knowledge
Added 57 mins ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 59 mins ago
S
Senior Full Stack Ruby on Rails Engineer
SmartFinancial
Remote, United States
- $150,000 to $170,000 USD / year
We’re seeking an experienced Senior Full Stack Ruby on Rails Engineer to help build, evolve, and scale the core systems that power our agent-facing, carrier-facing, and internal…
Added 1 hour ago
Mojo Libraries Engineer (Copy)
Modular
Remote, United States
We are looking for a motivated engineer to join the Hardware Enablement team at Modular. In this role you will work across the Modular software stack, from Mojo kernels and the graph…
Added 1 hour ago
TT
Electrical & Computer Engineer
True Talent Solutions Partners
Los Angeles, CA
- $120,000 to $220,000 USD / year
Join a small team as its first dedicated electrical and computer engineer. You will own the flight computer for a satellite mission and help develop GPU compute electronics for AI inference…
Added 1 hour ago
G
Water/Wastewater Engineer
GPAC
Maple Grove, MN
- $85,000 to $140,000 USD / year
A full-time Senior Project Engineer is needed to join an established Water/Wastewater team. This role involves planning, design, and oversight of municipal water and wastewater…
Added 1 hour ago
Chief Engineer
Crescent Hotels
Jackson, MS
Strong working knowledge of commercial kitchen equipment, HVAC systems, laundry machinery, and AV/security systems.

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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