Jobs in the United States

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Added 5 mins ago
Traffic Engineer
Short-Elliott-Hendrickson, Incorporated
St. Paul, MN
SEH is currenting searching for a Traffic Engineer to join our talented Transportation team!
Added 9 mins ago
G
Electrical Design Engineer
GPAC
Goose Creek, SC
- $90,000 to $125,000 USD / year
Production Support: Support legacy and new product lines by evaluating component obsolescence, root-cause failure analysis, and continuous quality improvements.
Added 14 mins ago
Senior Electrical Engineer
CP Engineers
Remote, United States
CP Engineers is seeking a highly skilled Senior Electrical Engineer to provide technical leadership and mentorship within our electrical engineering team. This role is responsible for…
Added 14 mins ago
Civil/Municipal Project Manager
CP Engineers
Remote, United States
…client relationships, and ensuring projects meet financial, quality, and schedule objectives. This role includes managing project teams, mentoring staff, coordinating resources, and…
Added 14 mins ago
Civil/Municipal Project Manager
CP Engineers
Remote, United States
…client relationships, and ensuring projects meet financial, quality, and schedule objectives. This role includes managing project teams, mentoring staff, coordinating resources, and…
Added 14 mins ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
Oversee client transitions, relationship continuity, and quality project delivery.
Added 14 mins ago
Senior Electrical Engineer
CP Engineers
Remote, United States
CP Engineers is seeking a highly skilled Senior Electrical Engineer to provide technical leadership and mentorship within our electrical engineering team. This role is responsible for…
Added 14 mins ago
Senior Electrical Engineer
CP Engineers
Remote, United States
CP Engineers is seeking a highly skilled Senior Electrical Engineer to provide technical leadership and mentorship within our electrical engineering team. This role is responsible for…
Added 14 mins ago
Group Manager, Water Resources Engineering
CP Engineers
Remote, United States
Oversee client transitions, relationship continuity, and quality project delivery.
Added 14 mins ago
Software Engineer II
Domino's
Ann Arbor, MI
A Software Engineer II is proficient with the most-often used features of the programming language, its core library, commonly used 3rd party libraries, and commonly used code management…
Added 15 mins ago
Project Engineer, Transit
HNTB Corporation
Los Angeles, CA
…completion using current drawing and technical tools, programs and software. May mentor, train and review work of junior engineer staff and provide constructive feedback. As a member of the…
Added 33 mins ago
Lead Software Engineer
Mojo AI
Sandy, UT
We are seeking an experienced and highly skilled Lead Software Engineer to join our team. As the team’s technical lead, you will guide general team processes and ensure quality across both…
Added 38 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 39 mins ago
Assistant Project Manager - Commercial Construction
GPAC
Fort Worth, TX
Help ensure safety, quality, and schedule goals are consistently met
Added 39 mins ago
Engineer II (3492)
Honeywell
Kansas City, MO
Added 1 hour ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to monitor and improve the incoming hardware quality of AWS…
Added 1 hour ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
The BS&DG is seeking a Software Engineer II - Building Applications with strong knowledge of software engineering and web application development to contribute to building technology…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Utica, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Syracuse, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
New Brunswick, NJ
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Portland, ME
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Assistant Project Manager
Consigli Construction
Syracuse, NY
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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