Jobs in the United States

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Added 13 mins ago
Process Engineer 3
Lam Research
Tualatin
As a Process Engineer at Lam, you will operate on cutting-edge technology, harnessing atomic precision, material science, and surface engineering to push technical boundaries. Your role…
Added 20 mins ago
Lead Software Engineer
Mojo AI
Sandy, UT
We are seeking an experienced and highly skilled Lead Software Engineer to join our team. As the team’s technical lead, you will guide general team processes and ensure quality across both…
Added 23 mins ago
Supplier Quality Engineer
Honda Dev. and Mfg. of Am.,LLC
Greensburg, IN
Production Support Department: Engineer Person In Charge supports problem investigation/analysis/ report for Quality issues through blueprint reading, part measurement, Catia/3D. Support…
Added 25 mins ago
Forward Deployed Integrations Engineer
Coursedog
Remote, United States
As a Forward Deployed Integrations Engineer at Coursedog, you'll embed directly with our most strategic customers to own their SIS integration from start to finish, working closely with…
Added 25 mins ago
C
Sales Solutions Engineer - Ed Tech
Coursedog
Remote, United States
- $120,000 to $140,000 USD / year
As a Solutions Engineer at Coursedog, you’ll lead the demos, scoping, and CX calls that align customers, Sales, and Customer Success before a deal is booked. You’ll work closely with…
Added 26 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 26 mins ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton’s ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…
Added 39 mins ago
Professional Civil Engineer
Short-Elliott-Hendrickson, Incorporated
Minnetonka, MN
SEH is currenting searching for a Professional Civil Engineer to join our talented Civil team!
Added 40 mins ago
Senior Data Center Network/ Mellanox Engineer
Simple Solutions
Jacksonville, FL
Added 47 mins ago
SSD Mfg NPI Product Engineer, Nitro SSD
Amazon Data Services, Inc.
Seattle, WA · Cupertino, CA
…investigating any early-life product failures. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process…
Added 48 mins ago
UO
Testbed and Simulation Engineer
University of Colorado Denver
Boulder, CO
- $99,000 to $156,700 USD / year
We are looking for a Testbed and Simulation Engineer to join the spacecraft test team for a deep space mission that will tour the inner solar system and explore the main asteroid belt…
Added 51 mins ago
Full Stack Engineer
True Talent Solutions Partners
San Francisco, CA
Added 54 mins ago
Quality Engineer II
Twenty-Six Defense
Fort Worth, TX
Job Summary: The Quality Engineer I is responsible for supporting product and process quality throughout the manufacturing lifecycle in a highly regulated aerospace and defense environment.…
Added 1 hour ago
Mojo Libraries Engineer (Copy)
Modular
Remote, United States
We are looking for a motivated engineer to join the Hardware Enablement team at Modular. In this role you will work across the Modular software stack, from Mojo kernels and the graph…
Added 1 hour ago
G
Electrical Engineer - Power Design (Consulting)
GPAC
Lancaster, OH
- $115,000 to $140,000 USD / year
…design) firm in the Columbus area, is hiring an Electrical Engineer for its design team. A BSEE is required. This is an office-based design engineering role, not a field, operations, or…
Added 1 hour ago
Chief Engineer
Crescent Hotels
Jackson, MS
Added 1 hour ago
Assistant Project Manager
Consigli Construction
Syracuse, NY
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…
Added 1 hour ago
Assistant Project Manager
Consigli Construction
Albany, NY
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…
Added 1 hour ago
Assistant Project Manager
Consigli Construction
St. Louis, MO
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…
Added 1 hour ago
G
Project Engineer II - Commercial Construction
GPAC
Downers Grove, IL
- $85,000 to $110,000 USD / year
A local, well-known General Contractor is looking to add a Project Engineer II (Senior Project Engineer) onto their team! Are you someone that wants to work on large scale commercial…
Added 1 hour ago
Assistant Project Manager
Consigli Construction
Portland, ME
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…
Added 1 hour ago
G
Construction Inspector - Roads, Bridges & Utilities (5+ yrs)
GPAC
Northville, MI
- $30 to $40 USD / hour
- Follow QA/QC procedures and report contractor deficiencies to the Project Engineer
Added 1 hour ago
Assistant Project Manager
Consigli Construction
Milford, MA
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…
Added 1 hour ago
Assistant Project Manager
Consigli Construction
Boston, MA
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…
Added 1 hour ago
Assistant Project Manager
Consigli Construction
New Brunswick, NJ
…expected to take on central roles for the oversight of the Project Engineer with a specific focus on document control (RFIs, submittals, material delivery, etc.), subcontractor…

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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