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Added 15 mins ago
IT Support Engineer
CorDx
Alpharetta, GA
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not…
Added 32 mins ago
Industrial Control Panel Technician - Prudhoe Bay, AK
Worley
Prudhoe Bay, AK · Prudhoe Bay
The Industrial Control Panel Technician is responsible for the assembly of Industrial Electrical Control Panels, Junction Boxes and some wire harnesses from prints as well as the physical…
Added 37 mins ago
UO
Testbed and Simulation Engineer
University of Colorado Denver
Boulder, CO
- $99,000 to $156,700 USD / year
We are looking for a Testbed and Simulation Engineer to join the spacecraft test team for a deep space mission that will tour the inner solar system and explore the main asteroid belt…
Added 44 mins ago
Quality Engineer II
Twenty-Six Defense
Fort Worth, TX
Twenty-Six Defense, headquartered in Fort Worth, Texas, is a leading provider of high-performance products, system solutions, and aftermarket support services focusing on the defense,…
Added 52 mins ago
Senior Payments Infrastructure Engineer - Crypto, Wallets & Blockchain
Travoom
Remote, United States
We are seeking a hands-on Senior Payments Infrastructure Engineer to take ownership of an existing payments backend and complete its integration, testing, and production deployment.
Added 56 mins ago
Software Engineer II - Building Applications
Pacific Northwest National Laboratory
Jefferson City, MO
…reliability, resiliency, and security of the American energy system; and resolving complex issues in nuclear science, energy, and environmental…
Added 1 hour ago
AS
Senior Systems Engineer
Andromeda Systems Incorporated
Jacksonville, FL
- $48 to $87 USD / hour
ASI is seeking a Senior Systems Engineer to support DoD aviation programs through reliability analysis, lifecycle sustainment, and readiness assessments. This highly motivated individual…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Utica, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Syracuse, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
New Brunswick, NJ
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Portland, ME
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
St. Louis, MO
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
CC
Project Engineer, Direct Purchasing
Consigli Construction
Remote, United States
- $78,000 to $90,000 USD / year
The Arch Energy Direct Purchase Regional Support - Project Engineer (DPRS -PE) will support the Direct Purchase Regional Lead as required to deliver on regional, package and departmental…
Added 1 hour ago
Project Engineer
Consigli Construction
Raleigh, NC
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
St. Louis, MO
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
Saratoga Springs, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
Albany, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer (Traveling)
Consigli Construction
Poughkeepsie, NY
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
Project Engineer
Consigli Construction
Manchester, NH
The Project Engineer (PE) will be primarily responsible for obtaining, distributing and reporting on critical project information to the project stakeholders. In this role, the PE will…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Management Systems (EMS), Power Plant Controllers (PPC), Supervisory Control and Data Acquisition (SCADA) systems, fire and life safety systems, controls, networking, warranties, and…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Management Systems (EMS), Power Plant Controllers (PPC), Supervisory Control and Data Acquisition (SCADA) systems, fire and life safety systems, controls, networking, warranties, and…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Management Systems (EMS), Power Plant Controllers (PPC), Supervisory Control and Data Acquisition (SCADA) systems, fire and life safety systems, controls, networking, warranties, and…

CorDx

IT Support Engineer

Alpharetta, GA, United States

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Job details

Posting language: English
Posted: Dec 10, 2024

Original job description

About Us

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.

Responsibilities

1. Technical Support and Troubleshooting Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
2. Device Management and Maintenance Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
3. User Account and Access Management Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
4. Software Installation and Update Management Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
5. Network Support and Security Protection Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
6. Email Security and Anti-Phishing Measures Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
7. Data Backup and Recovery Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
8. Information Security Compliance and Training Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
9. Support IT Projects and Technology Deployment Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
10. Documentation and Reporting Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.
Bachelor’s degree in information technology or computer science.
Proven work experience as a technical support engineer.
Knowledge of web services, API, and IP-based protocols.
Industry knowledge and/or experience relating to AI
Knowledge of computer hardware and networking systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Medical Insurance
Retirement Plan
Paid Time-Off
Opportunities for professional development and career advancement

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