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HB
Direct Service Staff
HOMEWARD BOUND, INC.
Minnetonka, MN
- $16 USD / hour
Program and Health Care Duties: Provide individualized support that promotes daily living skills, health, safety, personal choice, and community participation.
Added 1 min ago
Event Operations Supervisor, Audio Visual – Grand Hyatt DFW
Encore Global
DFW Airport, TX
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure…
Added 1 min ago
Event Sr. Technical Lead, Audio Visual - Gaylord Texan
Encore Global
Grapevine, TX
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Added 2 mins ago
HB
Direct Service Staff
HOMEWARD BOUND, INC.
Minnetonka, MN
- $16 USD / hour
Program and Health Care Duties: Provide individualized support that promotes daily living skills, health, safety, personal choice, and community participation.
Added 3 mins ago
Weekend Home Health Registered Nurse, RN Case Manager, Lowell area
Tufts Medicine Care at Home
Lowell, MA
Candidates must hold an active RN license in the state where services are provided and may not work in states where they are not licensed · If hired prior to 9/28/2026, CPR Certification is required upon hire
Added 4 mins ago
CNA/NA
CareMaster Medical Services
Albany, GA
…long day? Are you looking for a more adequate training and development program? Let us help you take away your stress and worry. CareMaster has multiple openings for 1:1 patient-care…
Added 4 mins ago
Delivery Driver - Medical Equipment
Lincare
Webb City, MO
Valid Driver's License Required
Added 4 mins ago
Security Manager
RIH Rhode Island Hospital
United States
Manages site security operations and program delivery. Oversees all assigned site security operations and programs, including staffing coverage, patrol, dispatch coordination, access and…
Added 5 mins ago
Certified Hospice Aide
Legacy Hospice, Inc.
Independence, MO
Graduate of an approved Certified Nursing Assistant program
Added 5 mins ago
A
Assistant Project Manager
Actalent
West Memphis, AR
- $24 to $26 USD / hour
Valid driver's license with a clean driving record and access to a pickup truck.
Added 5 mins ago
Business Development Representative
The Recovery Village
Pittsburgh, PA
Minimum one (1) year of experience in business development, referral relations, or relationship management required
Added 7 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Tucson, AZ
Skills Development, Training and Career Advancement Opportunities
Added 7 mins ago
Sales Representative - Facility Services
Cintas
Thibodaux, LA
…you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold-calling, in-person sales, product demonstrations,…
Added 7 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Fort Worth, TX
Skills Development, Training and Career Advancement Opportunities
Added 7 mins ago
CH
Assistant General Manager
Carter Hospitality Group
Temecula, CA
- $70,000 USD / year
Must have a high school diploma or equivalent · Must have a minimum of three years previous Director of Rooms and/or Assistant General Manager experience in an upscale hotel environment
Added 8 mins ago
Director of Sales
Tharaldson Hospitality
Louisville, KY
…work environment with opportunities for advancement, career development, and the ability to make a meaningful impact. With over 90 hotels nationwide and continued growth planned over the…
Added 8 mins ago
Maintenance Technician
Harbor Group Management Company
Jacksonville, FL
HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling · Valid driver’s license required (for golf cart operation if applicable)
Added 8 mins ago
DU
Wetland Biologist
Ducks Unlimited, Inc.
Marion, IL · Olney, IL · Anna, IL
- $54,360 to $58,000 USD / year
…with the delivery of the Agricultural Conservation Easement Program (ACEP), specifically the Wetland Reserve Easement (WRE) component, while supporting conservation planning efforts that…
Added 9 mins ago
Registered Nurse (RN) - On-Call Nights & Weekends / 7 On & 7 Off Seymour IN
St. Croix Hospice
Seymour, IN
Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education…
Added 10 mins ago
Behavioral Health Clinician – Urgent Care & Community-Based Serv
Imind Health LLC
Lanham, MD
· Participate in outreach, referral development, and client engagement to support program growth.
Added 10 mins ago
Territory Sales and Service Representative
(USA) Ecolab Inc.
FL
During your training program, you will be required to travel to Ecolab Corporate Headquarters in Eagan, Minnesota for 2 of the 12 weeks. The remaining weeks will be in-field training.…
Added 10 mins ago
Territory Sales and Service Representative
(USA) Ecolab Inc.
OK
During your training program, you will be required to travel to Ecolab Corporate Headquarters in Eagan, Minnesota for 2 of the 12 weeks. The remaining weeks will be in-field training.…
Added 10 mins ago
Territory Sales and Service Representative
(USA) Ecolab Inc.
TN
During your training program, you will be required to travel to Ecolab Corporate Headquarters in Eagan, Minnesota for 2 of the 12 weeks. The remaining weeks will be in-field training.…
Added 11 mins ago
EN
FT Driver
Elior North America
Farmington, NM
- $18 USD / hour
We are looking to add a skilled, experienced driver to our Elior School Dining team in Farmington, NM. As a driver, you will have the opportunity to transport a variety of goods to various…
Added 11 mins ago
Class A CDL Tanker Driver - Weekends Required
Triumvirate Environmental
Jacksonville, FL · Orlando, FL
Must have a reliable form of transportation

COPE Health Solutions

ECM, Supervisor

Sacramento, CA, United States

FLSA Status Exempt Salary Range $ 73,310-86,997

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Job details

Pay: FLSA Status Exempt Salary Range $ 73,310-86,997
Posting language: English
Posted: Nov 11, 2026

Original job description

ECM, Supervisor The ECM Supervisor is responsible for overseeing the daily operations, administration, and support of the Enhanced Care Management (ECM) team. This role provides leadership through staff training, mentoring, case consultation, and care coordination oversight to ensure the delivery of high-quality, patient-centered services. The ECM Supervisor promotes adherence to organizational policies, regulatory requirements, and documentation standards while supporting continuous quality improvement initiatives. Additionally, the position is responsible for monitoring workflow efficiency, ensuring accurate and timely documentation and billing submissions, maintaining data integrity, and fostering collaboration across interdisciplinary teams to improve health outcomes for ECM members.

FLSA Status Exempt Salary Range $ 73,310-86,997

Reports To Regional Program Manager Direct Reports Yes

Location Sacramento, CA Travel Up to 70%

Work Type Regular Schedule Full Time

Responsibilities

Supervises and leads ECM team members, providing guidance, training, performance management, and professional development.
Manage day-to-day operations of ARC CM/ECM platform, ensuring system availability, security, and performance.
Evaluated daily operational bottlenecks and made independent procedural decisions that increased overall department efficiency.
Maintain ECM policies, procedures, and standards.
Serve as the primary resource and subject matter expert for ECM operations, providing leadership and direction to care team staff. Coach and mentor team members on care coordination workflows, pre and post enrollment engagement documentation standards, and care planning requirements. Identify opportunities for process improvement, recommend best practices, and support staff in delivering high-quality, culturally responsive care that aligns with organizational goals and ECM program requirements.
Oversee and ensure timely completion of all Managed Care Plan (MCP) required reporting and serve as the administrator for provider portal access, maintenance, and user management.
Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
Manage highly sensitive HR and executive information, ensuring data integrity and strict privacy compliance such as:
Reviewing and addressing employees and clients’ concerns that involve private information.
Deciding how to handle situations involving protected health information (PHI), personnel matters, or compliance issues.
Escalating issues when necessary while maintaining confidentiality.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Promote growth of team members in areas of patient-centered care, education, and cross-organizational care.
Trains new team members and provides ongoing staff development instruction.
Conveys all questions and concerns of team regarding clients and plan of care to managers and clinical consultants.
Lead onboarding, orientation, and training of staff.
Assign incoming patient referrals and monitor volume of referrals assigned to staff.
Ensure employees have the needed tools and resources to achieve goals and ensure compliance.
Work closely with Regional Program Managers on day-to-day program operations.
Collaborate with Regional Program Managers on team productivity and outreach tracking.

Job Requirements

Bachelor’s and/or master’s degree in a health-related field is preferred
2 + years of supervisor/leadership experience preferred
Must have valid driver’s license with reliable vehicle and car insurance
Ability to travel up to 50%

Benefits:

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/

About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit https://copehealthsolutions.com/about-us/

About Enhanced Care Management Enhanced Care Management (ECM) supports eligible Medi-Cal members with complex medical, behavioral and health-related social needs through comprehensive, person-centered coordination. Working across health care and community settings, multidisciplinary care teams - including care managers and community health workers - engage members, develop individualized care plans, connect individuals to appropriate services and coordinate with providers and community partners. The program seeks to improve access, continuity and health outcomes while addressing barriers that contribute to avoidable utilization.

To Apply:

To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/

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More about this job

Skills

ECM
Staff training
Workflow
Documentation
Performance management
Leadership
Care planning
Process improvement
Guide staff
Reporting
Communication skills
Interpersonal skills
Regulatory compliance
Confidentiality
Train employees
Prioritization
Scheduling
Valid driver's licence

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Work requirements

Jobs in the United States