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Added 1 min ago
UO
Alumni and External Relations Manager (ALUMNI EXTERNAL REL SPEC 4 CX)
University of California, Davis
CA
- $88,100 to $162,100 USD / year
The Alumni and External Relations Manager oversees day-to-day alumni relations operations and leads the creation of innovative engagement and fundraising programs. This position…
Added 2 mins ago
Production Supervisor
UFP Dallas, LLC
Dallas, TX
Knowledge of continuous improvement (CI) principles, including 5S and TPM, and the ability to communicate the importance of each program before implementation.
Added 2 mins ago
GP
Material Handler - Weekend Shift (HUB)
Generac Power Systems Inc
Jefferson, WI
- $20.85 USD / hour
Actively understands and participates with the Drive to Zero program.
Added 2 mins ago
GP
Material Handler - 1st Shift (HUB)
Generac Power Systems Inc
Jefferson, WI · Lake Mills, WI · Edgerton, WI · Fort Atkinson, WI · Cambridge, WI · Milton, WI · Watertown, WI · Sun Prairie, WI
- $20.85 USD / hour
Actively understands and participates with the Drive to Zero program.
Added 3 mins ago
Unit Coordinator - Cancer Center
UKH University of Kansas Hospital Authority
Overland Park, KS
…and performance evaluation of the staff. Works with the Nurse Manager and Human Resources in performance management counseling and discipline of staff. Instructs staff and ensures…
Added 4 mins ago
II
Maintenance Execution Manager
Ingredion Incorporated (NA-US)
North Kansas City, MO
- $102,100 to $136,166.67 USD / year
Ingredion is seeking a people-focused and results-driven Maintenance Department Manager to lead maintenance operations at our North Kansas City facility. In this role, you will develop and…
Added 4 mins ago
II
Process Engineer
Ingredion Incorporated (NA-US)
Bedford Park, IL
- $84,400 to $112,533.33 USD / year
This role is responsible for driving process optimization, operational excellence, and continuous improvement within a manufacturing environment. The Process Engineer partners across…
Added 4 mins ago
II
Process Lead, Wet Mill
Ingredion Incorporated (NA-US)
North Kansas City, MO
- $84,400 to $112,533.33 USD / year
…FCA programs and execution. Participate in weekly continuous improvement routines in the department of Tier 2 and N5. Leads Tier 1 for first shift and reports out to the department manager…
Added 5 mins ago
Principal Engineer - Field Safety & Emergency Response
GLOBALFOUNDRIES U.S. INC.
NY
Analyze safety performance data and trends to develop proactive improvement plans and drive operational excellence
Added 5 mins ago
TL
Program Manager, GRC & AI Strategy
TransUnion LLC
Chicago, IL · Reston, VA · Crum Lynne, PA · White Plains, NY
- $142,500 to $237,500 USD / year
Experience leading large-scale Cyber GRC transformation, modernization, process-improvement, or automation initiatives.
Added 6 mins ago
Manager Electronics Engineering 3
Northrop Grumman
San Diego
…(NIC), Engineering and Sciences is seeking a Hardware Department Manager for an onsite position in San Diego, CA. This role combines the full Department Manager leadership skillset - people…
Added 6 mins ago
Manager Supplier Quality 1
Northrop Grumman
Baltimore
Drive continuous improvement with the SQRT process
Added 6 mins ago
Sentinel Manager 2 - Supplier Management Team Lead (SMTL) - (20682)
Northrop Grumman
Roy
Identify program-level problems and implement solutions through resource allocation, recovery planning, supplier action, process improvement, or recommended contractual changes.
Added 6 mins ago
NG
2027 Manufacturing Engineer Intern- Commerce CA
Northrop Grumman
Commerce
- $21.5 to $48 USD / hour
Intern will report directly to the operations manager
Added 6 mins ago
Manager 3 - Business Development
Northrop Grumman
Remote, United States
Northrop Grumman is seeking a Manager 3, Business Development, to join the Enterprise Business Development Excellence organization. Reporting to the Director, Enterprise BD Training, this…
Added 6 mins ago
Manufacturing Engineering Director
Northrop Grumman
Baltimore
…the manufacturing engineering organization, accountable for process capability, producibility, and product quality across production programs. This role leads a team of managers and…
Added 6 mins ago
Test Engineer / Principal Test Engineer - Lab Manager
Northrop Grumman
Baltimore
Northrop Grumman Mission Systems' Baltimore and Partnered Sites (BaPs) division is seeking a Test Engineer Lab Manager in Baltimore, MD. This position supports laboratory operations, test…
Added 6 mins ago
Mechanical Engineering Manager
Northrop Grumman
Sunnyvale
We are seeking two (2) Mechanical Engineering Manager 2 professionals to join our Marine Systems Strategic Launcher Engineering team based in Sunnyvale, CA. Each Mechanical Engineering…
Added 8 mins ago
Regulatory Compliance & Accreditation Program Manager Senior
SSM Health Care Corporation
SSM Health St. Anthony Hospital Midwest, OK
The position is fully onsite in Midwest City, Oklahoma, with flexibility for one work-from-home day per week if needed (e.g., inclement weather) · Must possess sound understanding of High Reliability, Robust Process Improvement and Culture of Safety
Added 8 mins ago
Senior Programs Training Manager - 1st Shift - Travel
GXO Logistics
NE
Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations
Added 9 mins ago
Fulfillment Operations Technician
PACIFIC RUBBER & PACKING INC
Portland, OR
Process Kanban, consignment, and blanket-order releases according to customer schedules and program agreements.
Added 10 mins ago
Project Manager (Biomedical) - Exton, PA
dsm-firmenich
Exton
The Project Manager is responsible for leading customer-sponsored manufacturing programs from opportunity assessment and contract handoff through technology transfer, process development,…
Added 11 mins ago
Registered Nurse Case Manager
Actalent
Moorpark, CA
Participate in cross-functional committees focused on continuous improvement and employee well-being
Added 11 mins ago
Field Examiner - Business Credit
PNC Bank NA
GA
…found, conclusions reached, and related recommendations for improvement if necessary. Such reports are utilized by Portfolio Management to verify the credit worthiness of the collateral…
Added 12 mins ago
Market Readiness Lead
INCRC ABB Global Industries and Services Private Limited
OH
…ABB is looking for a Market Readiness Lead (MRL) to join our Process Control Platform (PCP)…

COPE Health Solutions

ECM, Supervisor

Los Angeles, CA, United States

FLSA Status Exempt Salary Range $ 73,310-86,997

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Job details

Pay: FLSA Status Exempt Salary Range $ 73,310-86,997
Posting language: English
Posted: Nov 10, 2026

Original job description

ECM, Supervisor The ECM Supervisor is responsible for overseeing the daily operations, administration, and support of the Enhanced Care Management (ECM) team. This role provides leadership through staff training, mentoring, case consultation, and care coordination oversight to ensure the delivery of high-quality, patient-centered services. The ECM Supervisor promotes adherence to organizational policies, regulatory requirements, and documentation standards while supporting continuous quality improvement initiatives. Additionally, the position is responsible for monitoring workflow efficiency, ensuring accurate and timely documentation and billing submissions, maintaining data integrity, and fostering collaboration across interdisciplinary teams to improve health outcomes for ECM members.

FLSA Status Exempt Salary Range $ 73,310-86,997

Reports To Regional Program Manager Direct Reports Yes

Location California Travel Up to 70%

Work Type Regular Schedule Full Time

Responsibilities

Supervises and leads ECM team members, providing guidance, training, performance management, and professional development.
Manage day-to-day operations of ARC CM/ECM platform, ensuring system availability, security, and performance.
Evaluated daily operational bottlenecks and made independent procedural decisions that increased overall department efficiency.
Maintain ECM policies, procedures, and standards.
Serve as the primary resource and subject matter expert for ECM operations, providing leadership and direction to care team staff. Coach and mentor team members on care coordination workflows, pre and post enrollment engagement documentation standards, and care planning requirements. Identify opportunities for process improvement, recommend best practices, and support staff in delivering high-quality, culturally responsive care that aligns with organizational goals and ECM program requirements.
Oversee and ensure timely completion of all Managed Care Plan (MCP) required reporting and serve as the administrator for provider portal access, maintenance, and user management.
Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
Manage highly sensitive HR and executive information, ensuring data integrity and strict privacy compliance such as:
Reviewing and addressing employees and clients’ concerns that involve private information.
Deciding how to handle situations involving protected health information (PHI), personnel matters, or compliance issues.
Escalating issues when necessary while maintaining confidentiality.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Promote growth of team members in areas of patient-centered care, education, and cross-organizational care.
Trains new team members and provides ongoing staff development instruction.
Conveys all questions and concerns of team regarding clients and plan of care to managers and clinical consultants.
Lead onboarding, orientation, and training of staff.
Assign incoming patient referrals and monitor volume of referrals assigned to staff.
Ensure employees have the needed tools and resources to achieve goals and ensure compliance.
Work closely with Regional Program Managers on day-to-day program operations.
Collaborate with Regional Program Managers on team productivity and outreach tracking.

Job Requirements

Bachelor’s and/or master’s degree in a health-related field is preferred
2 + years of supervisor/leadership experience preferred
Must have valid driver’s license with reliable vehicle and car insurance
Ability to travel up to 50%

Benefits:

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/

About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit https://copehealthsolutions.com/about-us/

About Enhanced Care Management Enhanced Care Management (ECM) supports eligible Medi-Cal members with complex medical, behavioral and health-related social needs through comprehensive, person-centered coordination. Working across health care and community settings, multidisciplinary care teams - including care managers and community health workers - engage members, develop individualized care plans, connect individuals to appropriate services and coordinate with providers and community partners. The program seeks to improve access, continuity and health outcomes while addressing barriers that contribute to avoidable utilization.

To Apply:

To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/

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More about this job

Skills

ECM
Staff training
Workflow
Documentation
Performance management
Leadership
Care planning
Process improvement
Guide staff
Reporting
Communication skills
Interpersonal skills
Regulatory compliance
Confidentiality
Train employees
Prioritization
Scheduling
Valid driver's licence

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Work requirements

Jobs in the United States