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Chick-fil-A General Manager

  • Vernon Hills, IL, United States

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Job details

Experience
Owner/Operator Beth Dahlenburg brings 13 years of Chick-fil-A experience, a background in nonprofit leadership development, and a passion for investing in people.
Posting language
English

Original job description

Company: Chick-fil-A Vernon Hills

  • Owner/Operator Beth Dahlenburg brings 13 years of Chick-fil-A experience, a background in nonprofit leadership development, and a passion for investing in people.
  • Beth has a strong focus on internal promotions, leadership development, and career advancement opportunities.
  • Committed to exceptional hospitality, Second Mile Service, and making a positive impact in the community.
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

  • Health Insurance Contribution
  • Paid Time Off and Vacation
  • 401(k) Retirement Plan (Eligible After One Year of Employment)
  • Quarterly Performance Bonuses
  • $50 Monthly Cell Phone Allowance
  • $50 Monthly Personal Development Allowance
  • Annual Uniform Allowance
  • Employee Meal Benefits
  • Consistent Work Schedule
  • Never Work on Sundays
  • Excellent Career Advancement Opportunities
  • Leadership Development and Coaching

Opportunity

We are looking for an experienced, driven, and people-focused General Manager to join our team at Chick-fil-A! This hands-on leadership opportunity is ideal for someone who thrives on leading large teams, developing strong leaders, and driving operational excellence. As the General Manager, you will serve as a key partner to the Owner/Operator, overseeing daily restaurant operations, strengthening team culture, and delivering remarkable guest experiences while continuing to grow personally and professionally.

Your Impact

  • Drive Operational Excellence: Oversee daily restaurant operations, ensuring exceptional food quality, efficient service, and remarkable guest experiences.
  • Lead High-Performing Teams: Provide leadership and direction for a team of approximately 85–90 employees, including restaurant directors and managers.
  • Develop Future Leaders: Coach, mentor, and hold department leaders accountable while building a strong leadership pipeline.
  • Own Restaurant Performance: Drive results through operational efficiency, team productivity, and consistent execution of restaurant standards.
  • Partner with the Owner/Operator: Serve as a trusted second-in-command, confidently managing restaurant operations and supporting long-term business goals.
  • Build a Strong Team Culture: Foster an environment of integrity, collaboration, accountability, and Chick-fil-A's signature Second Mile Service.

Background Profile

  • Proven experience leading large teams of 75+ employees
  • Restaurant General Manager or senior operations leadership experience (preferred)
  • Strong operational, organizational, and problem-solving skills
  • Experience coaching and developing managers and department leaders
  • Ability to independently oversee daily restaurant operations and drive results
  • Strong integrity, humility, and passion for Chick-fil-A's values

Apply now and you will be contacted ASAP.

More about this job

Skills

  • Customer service
  • Customer experience
  • Coaching
  • Leadership
  • Collaboration
  • Problem solving

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