Jobs in the United States

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Added 4 mins ago
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Assembler - 2nd Shift
Aerotek
Irvine, CA
- $21 to $27 USD / hour
Read and interpret manufacturing procedures, engineering drawings, and inspection procedures written in English, and ensure all work complies with these requirements.
Added 4 mins ago
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Mechanical Assembler
Aerotek
West Branch, IA
- $56,160 USD / year
Assemble wind turbine components including nacelles, hubs, gearboxes, and drive train systems
Added 4 mins ago
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Warehouse - Jam Tech
Aerotek
Ontario, CA
- $22 USD / hour
Warehouse Maintenance Technician - Conveyor Job DescriptionJoin a dynamic Reliability & Maintenance Engineering team where you play a hands-on role in keeping critical conveyance and…
Added 4 mins ago
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General Production Worker
Aerotek
Woodburn, OR
- $21 USD / hour
Job Title: General Production WorkerJob DescriptionJoin a Reliability & Maintenance Engineering team where you will play a hands-on role in supporting critical project initiatives across a…
Added 4 mins ago
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EDM Machine Operator (3rd Shift)
Aerotek
Carlsbad, CA
- $23.1 to $25.3 USD / hour
…perform in-process inspections, and collaborate closely with engineering and supervisory staff to ensure product integrity and quality. You follow established standard operating procedures…
Added 4 mins ago
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Mechanical Assembly Technician
Aerotek
Allenstown, NH
- $30 to $35 USD / hour
Job Title: Mechanical Assembly TechnicianJob DescriptionThis role focuses on assembling mechanical products and systems according to detailed specifications and drawings in a busy…
Added 4 mins ago
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RME Jam Tech - LGB7
Aerotek
Rialto, CA
- $22 USD / hour
Job Title: RME Jam TechnicianJob DescriptionJoin a dynamic Reliability & Maintenance Engineering team where you play a hands-on role in keeping conveyance and material handling equipment…
Added 5 mins ago
Principal Systems Software Engineer
NetApp, Inc.
Morrisville, NC · San Jose, CA
This is a hands-on technical leadership role for engineers with deep expertise in one or more systems domains and the ability to solve problems across technical boundaries. You will work…
Added 7 mins ago
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Quality Engineer
Actalent
Glendale, CA
- $36.06 USD / hour
Support and participate in internal and external audits related to quality systems, processes, and product compliance.
Added 8 mins ago
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(Internal Only) Traffic Technician II
Skagit County
Burlington, WA
- $31.58 to $40.08 USD / hour
…or as approved by the Transportation/Programs Section of the Engineering Division, under the supervision and direction of the County Engineer. Receives assignments and instructions from…
Added 8 mins ago
Lead Software Engineer (Federated GraphQL)
State Farm
Richardson, TX
…policy data across State Farm's lines of business and policy systems, making it accessible to applications, digital experiences, and AI. We're building this from the ground up, defining the…
Added 8 mins ago
Product Designer
State Farm
Bloomington, IL · Dunwoody, GA
…experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter…
Added 10 mins ago
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Customer Experience Coordinator
CoolSys
Phoenix, AZ
- $26 to $28 USD / hour
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored…
Added 12 mins ago
Educational Specialist (STEM Outreach and Resource Specialist, 0078020)
University of Hawaii
Honolulu, HI
…may include a focus or concentration in science, technology, engineering, or mathematics as an individual discipline, but should include an awareness of all four areas and of integrated…
Added 12 mins ago
Engineering Project Administrator
Technical Professionals Group
Portland, OR
Technical Professionals Group (TPG) is seeking a Engineering Project Administrator to support the Product Validation Engineering (PVE) team for a leading heavy-duty truck manufacturer in…
Added 13 mins ago
Software Engineer
Inkit
Saint Paul, MN
This position will join our small but growing engineering team focused on building our core product offerings. The successful candidate will have significant autonomy in making software…
Added 13 mins ago
Sr. Manufacturing Engineer - Paint
Rivian
Normal, IL · Social Circle, GA
Take ownership of a portion of Rivian’s conveyor and material handling systems, partnering with Production, Quality, Process Engineering, Maintenance, Controls, and other cross-functional…
Added 13 mins ago
Sr. Field Service Engineer
Rivian
Chelsea, MA · Shelton, CT · West Henrietta, NY · Clifton Park, NY · Hudson, NH
The Sr. Field Service Engineer acts as the technical bridge between real-world vehicle usage and Rivian’s engineering and product development teams. You will drive field issue detection,…
Added 13 mins ago
Principal Systems Software Engineer
NetApp
Durham · San Jose
This is a hands-on technical leadership role for engineers with deep expertise in one or more systems domains and the ability to solve problems across technical boundaries. You will work…
Added 14 mins ago
Staff Technical Program Manager, Electronics
Rivian
Palo Alto, CA
…and productionreadiness.You will connect Electrical Hardware, systems engineering, ADAS/Autonomy, firmware andsoftware, vehicle integration, validation, quality, manufacturing, supply…
Added 14 mins ago
Senior HW Test Engineer
Rivian
Palo Alto, CA
reliability, and performance of cutting-edge mechatronic systems in current and
Added 15 mins ago
CO
Traffic Signs and Markings Tech I
City of Denton
Denton, TX
- $20.2 to $26.27 USD / hour
Interpret engineering drawings for projects incorporating the Texas Manual on Uniform Traffic Control Devices, and existing field conditions.
Added 15 mins ago
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Water Distribution Supervisor
City of Denton
Denton, TX
- $33.86 to $54.17 USD / hour
Stay up to date on integrated solid waste management systems, current managing, collection, disposal, and recycling trends.
Added 17 mins ago
AE
Site Reliability Engineer III
American Express
Phoenix, AZ
- $103,750 to $174,750 USD / year
…the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our…
Added 17 mins ago
AE
Software Engineer III - Java/ Go - GNST
American Express
Phoenix, AZ
- $103,750 to $174,750 USD / year
…the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our…

CoolSys

Customer Experience Coordinator

Phoenix, AZ, United States

$26 to $28 USD / hour

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Job details

Pay: $26 to $28 USD / hour
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

Competitive pay: $26-28/hr
Benefits: Medical, Dental, Vision and Prescription coverage. Enroll in Medical Coverage Starting at $0 Per Paycheck
Paid vacation, holidays, and floating holiday.
401(K) with Company match.
Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
Tuition reimbursement.
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
Pet Insurance.
Legal Plan, and ID Theft Protection.

Responsibilities

The Customer Experience Coordinator (CEC) provides enterprise-level operational support through accurate data entry, work order tracking, schedule monitoring, and cross-functional coordination. This role maintains current service information, identifies delays, and follows through with internal teams to support timely completion, billing readiness, and customer commitments. The CEC performs all duties in accordance with company policies and applicable laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain high-volume data entry and accurate records in Excel, Smartsheet, work order systems, and customer platforms.
Monitor and update work order statuses, scheduled dates, completion milestones, and outstanding action items.
Identify overdue work, missing information, scheduling gaps, and discrepancies; proactively follow up to keep activities on track.
Coordinate with branch teams, project managers, account management, data analysts, dispatch, and billing to obtain updates and resolve issues.
Maintain tracking reports and reconcile information across systems to support service visibility, reporting, and billing readiness.
Escalate unresolved issues, missed milestones, and service risks to appropriate stakeholders or leadership in a timely manner.
Support customer service requests, operational improvements, and other assigned projects and duties.

Qualifications

High school diploma or equivalent required; associate’s or bachelor’s degree in business or related field preferred.
Experience in data entry, administrative support, customer service, or operations coordination preferred.
Strong Microsoft Excel skills, including sorting, filtering, formulas, and managing large datasets, required.
Experience with Smartsheet and Microsoft Office applications, including Outlook, Word, and Teams, preferred.
Ability to learn and work accurately across multiple ERP, work order, and customer systems.
Excellent attention to detail, data accuracy, organization, and follow-through.
Ability to manage multiple deadlines, competing priorities, and high volumes of information.
Strong written and verbal communication skills with internal teams and customers.
Ability to identify discrepancies, solve problems, and escalate issues appropriately.
Ability to work independently and collaborate across multiple departments and organizational levels.
Knowledge of commercial HVAC, refrigeration, or field service operations is a plus.

Join Us

Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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