- - Specialist
- Boise, ID, United States
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Job details
- Posting language
- English
- Posted
Original job description
- - Specialist
(Jobs in Boise, ID)
Requirement id 159477
Job title Specialist
Job location in Boise, ID
Skills required Communication Skills, -, -,
Open Date 04-Nov-2026
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Communication Skills, -, -,
Start date : 11/23/2026
End Date : 06/30/2027
Submission deadline : 11/09/2026
Client Info : Idaho Department of Health & Welfare - Public Health
Note:
*Onsite
*Either Webcam or In Person
Description:
The Newborn Screening and Childrens Special Health Programs are prevention and intervention programs that identify conditions that can affect a childs long-term health and seek to promote positive health outcomes and enhance quality of life. The Newborn Screening and Childrens Special Health Programs support health care services in the community through policy, technical assistance, care coordination, and resource linkage. A key component to measuring program effectiveness includes data collection, analysis, and reporting.
The Technical Records Specialist 2 will be an integral team member, responsible for managing data collection, and working with highly specialized software used for program implementation, evaluation, and reporting. This role is responsible for providing timely and consistent customer service for families seeking assistance or resources, providing technical support and troubleshooting for health care providers, and assisting with quality improvement projects .
The ideal candidate will be a collaborative and motivated self-starter who loves data; has experience working with data management software or databases; high attention to detail; and has an interest in childrens health programs.
Example of Duties:
Maintain specialized software used for program data collection, evaluation, and reporting
Provide customer service and technical assistance to external customers
Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action
Extract data for analysis, data visualization, or reports
Conduct data quality and improvement assessments and implement changes
Troubleshoot software or process problems and develop solutions
Assists with other tasks, projects, and priorities as assigned.
Minimum Job Specifications/ Certifications
This position requires:
Requires excellent communication and customer services skills and experience.
Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
Requires strong attention to detail and accuracy.
Experience entering and retrieving data using a computerized record system.
Experience composing and proofreading business correspondence.
Experience using Microsoft Excel, Word, Teams, and Outlook.
Monitoring record systems to identify and correct errors
Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
Experience interacting with individuals from varying cultural and socio-economic backgrounds in stressful situations
Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159477 while calling.
EOE Protected Veterans/Disability
More about this job
Skills
- Communication skills
- Reporting
- Customer service
- Technical support
- Troubleshooting
- Data management
- Attention to detail
- Communicate with customers
- Regulatory compliance
- Data visualization
- Troubleshoot
- Editing
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- Microsoft Outlook
- Work independently