PMP ITSM Manager

PMP ITSM Manager

(Jobs in Madison, WI)

Requirement id 159335

Job title Manager

Job location in Madison, WI

Skills required Microsoft Excel And Word, MS Visio, PMP, ITSM

Open Date 15-Oct-2026

Close Date

Job type Contract

Duration 8 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Manager: Microsoft Excel And Word, MS Visio, PMP, ITSM

Start date: 11/02/2026

End Date : 06/30/2027

Submission deadline: 10/19/2026 4:00:00 PM

Client Info: ETF

Note:

*Interview Process: remote via MS Teams

*Duration of Contract: 6/30/27, likely to extend

*Onsite or Remote? Candidates MUST be CURRENT WI resident. No relocation allowed. This position can work 100% remote (within the state of WI) or in the office.

Description:

Program Related:

Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the Sub Vendor usage form.

Top Required Skills & Years of Experience:

• 5+ years of experience managing technology (software/system/product) implementation projects
• 3+ years of experience with Agile project management methodology

Nice to Have Skills:

• 5+ years of experience managing large, complex projects
• 5+ years of experience with vendor management

Position Summary

On enterprise projects and initiatives, works under general supervision and review from the deputy director of

the Office of Enterprise Initiatives (OEI). This position is responsible for the overall coordination of projects to

successfully implement ETF and business unit strategic goals and initiatives and has a high degree of internal

and external coordination working directly with vendors, other state departments, all levels of staff and senior

management. Responsibilities include, but are not limited to, management of project timeliness, quality of effort,

monitoring scope, budget, resource assignment, and escalation of issues. Manages and leads project teams.

Facilitates project meetings, elicits requirements and group collaboration, sets agendas, and provides project

status reports as outlined within the communication plan. Responsible for developing/coordinating the project

plan, monitoring vendor delivery efforts, timelines, and milestone completion efforts. Ensures continuous

communication throughout the project with stakeholders. Manages all aspects of the project within the defined

budget. Liaises with and updates progress to the portfolio owner (deputy director of OEI). Works closely with the

sponsor and business representatives to ensure that the project meets the identified business requirements.

Defines and manages user acceptances testing (UAT). Identifies user training needs and works with transition

manager to coordinate user training. Integrates the transition management plan into the implementation work

plan. Reports on transition management activities, deliverables, and status.

This is an advanced-level position performing difficult and complex work establishing policies, priorities,

recommendations, and/or solutions to IT and business-related issues. This person will serve as the principal

authority in the management of assigned projects, with little supervision, and providing expertise in multiple

projects of moderate to difficult scope and complexity. This position identifies and independently resolves

potential issues, only escalating as needed to sponsor and portfolio owner.

This position is a member of the Center of Excellence for Project Management and will work with other members

to establish standards, procedures, and best practices for project management at the Department. This position

is responsible for providing direction and mentorship to other Department project managers in the use of tools,

techniques, metrics, and standards. In addition, this person will actively embrace the Departments values and

fully incorporate them into tasks, job performance, and service to customers.

Ensuring effective a

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159335 while calling.

EOE Protected Veterans/Disability