MS Office Ticketing Systems Problem Solving Skills Communication Skills Engineer
Requirement id 159343
Job title Engineer
Job location in Richmond, VA
Skills required MS Office, Endpoint Management, Service System, Ticketing Systems Problem Solving Skills
Open Date 16-Oct-2026
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Engineer: MS Office, Endpoint Management, Service System, Ticketing Systems Problem Solving Skills
Start date :11/2/2026
End Date : 11/01/2027
Submission deadline : 10/22/2026
Client Info : SCC
Note:
*Hybrid
*Web Cam Interview Only
Description:
The State Corporation Commission (SCC) is seeking an Endpoint Engineer to support enterprise software and patch deployment activities. This role is responsible for reviewing endpoint vulnerability metrics and executing remediation through targeted software and patch deployments. The engineer will troubleshoot deployment failures, patching issues, and configuration problems, providing detailed root-cause analysis and corrective actions. Additionally, the position contributes to maintaining a secure, compliant, and reliable endpoint environment across the organization.
Responsibilities Include:
- Engineer, modify, package, and deploy commercial off-the-shelf (COTS) software across enterprise endpoint environments.
- Develop and maintain deployment packages using tools such as Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.
- Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.
- Automate software deployment workflows to improve efficiency, consistency, and scalability.
- Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.
- Support enterprise patch management processes, including testing, scheduling, deploying, and validating OS and third-party updates.
- Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, Defender for Endpoint, etc., and assist in prioritizing and remediating endpoint-related risks.
- Troubleshoot deployment failures, patching issues, and endpoint configuration problems, providing root-cause analysis and corrective actions.
- Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.
- Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.
- Partner with infrastructure, security, and service desk teams to ensure high endpoint reliability, security posture, and user satisfaction.
- Continuously evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159343 while calling.
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