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Added 2 hours ago
T
Epic Project Manager
TEKsystems
Chicago, IL
- $85 to $100 USD / hour
Seeking an experienced Epic Project Manager to lead complex Epic EHR implementation initiatives across a multi-facility healthcare environment. This individual will be responsible for…
Added 18 hours ago
Card Program Admin- Travel and Expense
Visa U.S.A. Inc.
Austin, TX
Support regional tasks associated with mergers and acquisitions, including integration into Concur, issuing new cards, and providing training support
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Director, CIB & Research Compliance - ECM & M&A
Scotiabank
New York City, NY
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our…
Added 1 day ago
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Cisco Systems, Inc.
Remote, United States
The M&A Stock Deal Lead plays a pivotal role in leading end-to-end equity workstreams for mergers, acquisitions, and divestitures while actively managing the day-to-day operations and…
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Director Of Engineering
TEKsystems
King of Prussia, PA
- $100 to $120 USD / hour
Support mergers, acquisitions, new facility integrations, and enterprise-wide technology deployments.
Added 1 day ago
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Director Of Engineering/Voice
TEKsystems
Freehold, NJ
- $100 to $120 USD / hour
Support mergers, acquisitions, new facility integrations, and enterprise-wide technology deployments.
Added 1 day ago
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Director Of Engineering
TEKsystems
Jersey City, NJ
- $100 to $120 USD / hour
Support mergers, acquisitions, new facility integrations, and enterprise-wide technology deployments.
Added 1 day ago
C
IT Manager / Senior Manager, Technology & Innovation
CSL-Consulting
Boston, MA
- $100,000 to $160,000 USD / year
Design a scalable, cloud-first architecture that supports CSL’s growth in people, offices, clients, service lines, and acquisitions, prioritizing secure, interoperable platforms and…
Added 1 day ago
Account Manager III, Commercial Lines - Aviation
Hub International
Franklin, TN
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health,…
Added 1 day ago
Account Manager I, Commercial Lines - Aviation
Hub International
Franklin, TN
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health,…
Added 1 day ago
Account Manager Associate II - Personal Lines
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Senior Manager - Strategy Analysis (Hybrid)
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Ford Motor Company
Dearborn, MI
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Added 2 days ago
Director, HR M&A and New Business Enablement
Ford Motor Company
Dearborn, MI
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Added 2 days ago
M&A and Private Equity Managing or Senior Associate
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Seattle, WA
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Added 2 days ago
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Senior Counsel, Mergers & Acquisitions
Eaton Corporation
Beachwood, OH
- $200,000 to $250,000 USD / year
Eaton’s legal organization is seeking a dynamic and passionate individual to serve as Senior Counsel - Mergers & Acquisitions within the Mergers & Acquisitions team. Reporting to the Vice…
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Senior Compensation Partner, Sales & Marketing
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CO · OR · Denver, CO · Portland, OR · BC, CA · ON, CA · Denver · Portland
Prepare Sales-specific communications, quick-reference guides, and manager enablement, including guidance for commission and non-commission employees
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Director, Sales and Client Risk Management
Scotiabank
Dallas, TX
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Project Manager -Mergers Acquisitions & Divestures- Healthcare SEctor
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Remote, United States
- $65 to $72 USD / hour
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Added 2 days ago
MANAGER BENEFITS ADMINISTRATION
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Principal Solution Engineer - Oracle EPM and Hyperion HFM
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Added 2 days ago
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Retail Store Manager
Guitar Center
Chesapeake, VA
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Added 2 days ago
VC
Business Development – Associate Director
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ
- $152,500 to $265,000 USD / year
As a Business Development Associate Director, you are responsible for the end-to-end program management and execution of integrations (Acquisitions) and separations (Divestitures) within…
Added 2 days ago
Sr. Human Resources Business Partner
Direct Travel
United States
Partner with the Senior Manager - HR, on complex change management initiatives including reorganizations, acquisitions and transformations.
Added 2 days ago
HR Process & Compliance Specialist
Sikich
United States
Position Summary: The HR Process & Compliance Specialist supports a compliant, efficient, and well-governed HR function by coordinating regulatory activities, maintaining policies and…

Convey (formerly Message Broadcast)

Solutions Architect

Denver, CO, United States

$100,000 USD / year

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Job details

Pay: $100,000 USD / year
Experience: 5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Reports to: Director/Snr Director

The Solutions Architect serves as the strategic connective tissue between customers, Sales, Professional Services, Product Management, and Engineering.

This role is responsible for creating and maintaining the "steel thread" that connects customer challenges and market opportunities to product evolution and successful delivery outcomes. While supporting the sales process is an important component of the role, this position extends well beyond traditional pre-sales activities.

The ideal candidate brings together technical expertise, consultative problem-solving, business acumen, and a strong customer-first mindset to design solutions that address real-world challenges while influencing the future direction of the Convey platform. In this role, you will also help strengthen the capabilities and processes that enable our Pre-Sales Engineering and Professional Services teams to perform at their highest level. Working closely with both prospective and existing customers, you will gather and translate business requirements into scalable solutions, develop architecture and integration diagrams, create Statements of Work (SOWs) with clearly defined deliverables, guide implementation strategies and timelines, and ensure customer and field insights continuously inform product priorities and roadmap decisions.

What you’ll do:

Solution Design & Customer Advisory

Support discovery sessions with customers to understand business objectives, operational challenges, technical requirements, and success criteria, when required.
Design scalable, deliverable, and commercially viable solutions leveraging Convey's platform and services.
Facilitate architecture workshops, solution reviews, and technical validation
Translate business requirements into solution designs, implementation approaches, and technical specifications.
Identify product gaps and provide recommendations and estimates on LOE to remediate
Serve as a trusted advisor throughout the customer journey - from evaluation through deployment and expansion.

Field-to-Product Leadership

Act as the primary conduit between the field and Product Management, ensuring customer reality continuously shapes product direction.
Capture recurring customer needs, emerging market trends, competitive insights, and product enhancement opportunities from across the field.
Advocate for customer requirements while balancing platform scalability and strategic product direction.
Help Product and Engineering teams understand the operational realities and business drivers behind customer requests.
Maintain a continuous feedback loop that ensures customer insights directly influence product evolution.
Flag and document instances where internal product messaging is misaligned with actual product capabilities and work cross-functionality to correct them.

Solutioning Excellence

Enable the Professional Services team on pre-sales collaboration practices, including how to enter deals early, contribute to solution scoping, and take clean handoffs from Sales.
Build and document reusable solutioning assets (e.g., playbooks, discovery frameworks, integration pattern libraries, and SOW templates) that PSEs and PS can operate from independently.
Serve as a go-to resource and thought partner for PSEs on complex or high-stakes deals.

Sales Partnership & Opportunity Development

Partner closely with Sales and Customer Success teams on opportunities, providing advisory-level technical guidance.
Support solution positioning, technical validation.
Identify implementation risks, dependencies, and success factors early in the sales cycle.
Provide effort estimates, implementation recommendations, and scope guidance that improve win rates through realistic solution design.
Position Professional Services offerings that are prescriptive, repeatable and predictable.

Requirements Definition & SOW Development

Own the creation of technical requirements documents, solution blueprints, and Statements of Work.
Define project scope and timelines, assumptions, deliverables, success metrics, and implementation responsibilities.
Collaborate with Professional Services leaders to ensure solutions are executable, scalable, and aligned with delivery best practices.
Establish clear alignment between customer expectations and implementation outcomes.

Cross-Functional Collaboration

Partner with Product, Engineering, Professional Services, Support, Customer Success, and Sales leaders.
Align stakeholders around solution direction, customer outcomes, and delivery expectations.
Support new product introductions, platform enhancements, and acquisition integrations.

Practice Development

Develop templates, frameworks, standards, and repeatable solution patterns that raise the capability floor across Pre-Sales Engineering and Professional Services.
Help mature Convey's solutioning capabilities across Sales and Professional Services.
Mentor team members on solution architecture, customer engagement, and requirements gathering.
Contribute to strategic initiatives that improve customer onboarding, implementation quality, and time-to-value.

Qualifications

What you have - Required Skills:

5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles.
Experience designing and delivering enterprise SaaS solutions.
Strong ability to translate business challenges into technical and operational solutions.
Demonstrated experience developing technical requirements, solution designs, and Statements of Work.
Experience working directly with executive stakeholders and enterprise customers.
Excellent written, verbal, and presentation skills.
Proven ability to influence and lead across multiple teams without direct authority.

Preferred Qualifications

Experience in customer engagement, customer operations, workflow automation, communications, or customer experience platforms.
Familiarity with regulated industries such as utilities, healthcare, insurance, financial services, or government.
Experience working closely with Product Management and Engineering teams.
Consulting or professional services background.
Experience supporting mergers, acquisitions, or product portfolio integrations.
Understanding of APIs, integrations, cloud platforms, AI-enabled workflows, and enterprise software architecture.

Success in This Role

Within your first year, you will:
Become a trusted advisor to both customers and internal stakeholders.
Establish a repeatable solutioning process that improves alignment between Sales, Professional Services, and Product.
Increase the quality and consistency of technical requirements and SOW development.
Help accelerate customer time-to-value through stronger solution design and implementation planning.
Create a measurable feedback loop that influences product roadmap decisions with real-world customer insights.
Strengthen the strategic partnership between the field and product organizations.

US-BASED ROLES ONLY - BENEFITS

Medical, Dental, and Vision coverage for employees
Cost share for dependents
401(K) plan with company match
Fully covered STD/LTD
Employee Assistance Program (EAP)
Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs.
12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
On-site gym available for free use in Denver, CO for employees based in the Denver area

Convey (formerly Message Broadcast) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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More about this job

Skills

Problem solving
Sales
Leadership
Customer insight
Collaboration
Requirements gathering
Onboarding
Provide technical expertise
Presentation skills
Workflow
Customer experience

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