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Added 7 mins ago
CH
District Support Pharmacist Full Time
CVS Health
Morrisville, NC
- $60 to $76 USD / hour
- Full-time
…pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Chapel Hill, NC
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Floyd, VA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Christiansburg, VA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Christiansburg, VA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Blacksburg, VA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Radford, VA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Wytheville, VA
- $60 to $76 USD / hour
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 7 mins ago
CH
Staff Pharmacist Part Time
CVS Health
Asheville, NC
- $60 to $76 USD / hour
- Part-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 9 mins ago
Supervisory Occupational Safety Manager- Direct Hire Authority
U.S. Air Force - Agency Wide
Hill AFB, UT
…Experience (for GS-5 positions): Experience in scientific or technical work that provided an understanding of the basic principles and concepts of the safety and occupational health field.…
Added 9 mins ago
Business Development Manager 3
Northrop Grumman
Clearfield, UT
Northrop Grumman Aeronautics Sector (NGAS) is seeking a Manager of Business Development 3 in the Air Dominance Division - Aerostructures Business Unit to join our team of qualified, diverse…
Added 9 mins ago
Operating Unit Business Development Manager
Northrop Grumman
Clearfield, UT
Northrop Grumman Aeronautics Sector (NGAS) is seeking a Manager of Business Development 3 in the Air Dominance Division - Aerostructures Business Unit to join our team of qualified, diverse…
Added 9 mins ago
Principal Public Relations Representative
Northrop Grumman
Clearfield, UT
This position reports to the Division Communications manager.
Added 9 mins ago
AG
Software Product Marketing Manager
ADI Global Distribution
Lehi, UT
- $79,110 to $134,690 USD / year
The Control4 Product Marketing Manager will support the growing portfolio of software releases, connected services, and customer lifecycle campaigns by executing go-to-market strategies and…
Added 9 mins ago
Sr Implementation Mgr
HEALTHEQUITY, INC.
DRAPER, UT
…Overview How you can make a difference The Sr Implementation Manager is responsible for the strategic organization and execution of all tactical tasks related to the implementation,…
Added 9 mins ago
Principal Public Sector Account Manager (DISA/IC)
IVANTI, INC.
SOUTH JORDAN, UT
Added 9 mins ago
AE
Senior Associate - Digital Product Management (Banking COE)
American Express
Sandy, UT
- $89,250 to $150,250 USD / year
Support Product Manager with development and launch of new features and capabilities in collaboration with our partner teams
Added 10 mins ago
Manager Cybersecurity 2 - 19846 - Roy Utah
Northrop Grumman
Roy, UT
Interact with internal key executives, CIDO Program Management Office and customers on significant technical matters often requiring coordination between organization
Added 10 mins ago
Echo/Vascular Technologist | $3,500 Sign-On Bonus
Intermountain Health
Provo, UT
Competency; Must demonstrate technical competence for performance protocols specific to the department.
Added 10 mins ago
JJYS Case Manager-Weber County
State of Utah - Jobs
OGDEN, UT
…assignments, monitor/review quality of work, schedule staff, provide technical assistance or training, provide input on performance appraisal, hiring and discipline.Makes decisions…
Added 10 mins ago
Senior Manager Data Lead
Deloitte
Salt Lake City, UT
Manage day-to-day stakeholder relationships and align technical delivery to business and program objectives
Added 10 mins ago
Packaging Engineer
Reckitt
Salt Lake City, UT
This position is part of the Reckitt Research & Development team and reports to the Regional Packaging Development Manager. The role provides technical packaging support and leadership on…
Added 10 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Salt Lake City, UT
…ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners.…
Added 10 mins ago
Water Quality Supervisor
Salt Lake City Corporation
Salt Lake City, UT
The Water Quality Supervisor will be reporting to the Regulatory Program Manager while providing leadership and technical oversight for Clean Water Act compliance programs, including…
Added 10 mins ago
Product Operations Specialist
FranklinCovey
Salt Lake City, UT
2+ years in product operations, product support, release or program management, or a comparable cross-functional operations role in a software or platform organization

Convey (formerly Message Broadcast)

Solutions Architect

Remote, United States

$100,000 USD / year

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Job details

Pay: $100,000 USD / year
Experience: 5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Reports to: Director/Snr Director

The Solutions Architect serves as the strategic connective tissue between customers, Sales, Professional Services, Product Management, and Engineering.

This role is responsible for creating and maintaining the "steel thread" that connects customer challenges and market opportunities to product evolution and successful delivery outcomes. While supporting the sales process is an important component of the role, this position extends well beyond traditional pre-sales activities.

The ideal candidate brings together technical expertise, consultative problem-solving, business acumen, and a strong customer-first mindset to design solutions that address real-world challenges while influencing the future direction of the Convey platform. In this role, you will also help strengthen the capabilities and processes that enable our Pre-Sales Engineering and Professional Services teams to perform at their highest level. Working closely with both prospective and existing customers, you will gather and translate business requirements into scalable solutions, develop architecture and integration diagrams, create Statements of Work (SOWs) with clearly defined deliverables, guide implementation strategies and timelines, and ensure customer and field insights continuously inform product priorities and roadmap decisions.

What you’ll do:

Solution Design & Customer Advisory

Support discovery sessions with customers to understand business objectives, operational challenges, technical requirements, and success criteria, when required.
Design scalable, deliverable, and commercially viable solutions leveraging Convey's platform and services.
Facilitate architecture workshops, solution reviews, and technical validation
Translate business requirements into solution designs, implementation approaches, and technical specifications.
Identify product gaps and provide recommendations and estimates on LOE to remediate
Serve as a trusted advisor throughout the customer journey - from evaluation through deployment and expansion.

Field-to-Product Leadership

Act as the primary conduit between the field and Product Management, ensuring customer reality continuously shapes product direction.
Capture recurring customer needs, emerging market trends, competitive insights, and product enhancement opportunities from across the field.
Advocate for customer requirements while balancing platform scalability and strategic product direction.
Help Product and Engineering teams understand the operational realities and business drivers behind customer requests.
Maintain a continuous feedback loop that ensures customer insights directly influence product evolution.
Flag and document instances where internal product messaging is misaligned with actual product capabilities and work cross-functionality to correct them.

Solutioning Excellence

Enable the Professional Services team on pre-sales collaboration practices, including how to enter deals early, contribute to solution scoping, and take clean handoffs from Sales.
Build and document reusable solutioning assets (e.g., playbooks, discovery frameworks, integration pattern libraries, and SOW templates) that PSEs and PS can operate from independently.
Serve as a go-to resource and thought partner for PSEs on complex or high-stakes deals.

Sales Partnership & Opportunity Development

Partner closely with Sales and Customer Success teams on opportunities, providing advisory-level technical guidance.
Support solution positioning, technical validation.
Identify implementation risks, dependencies, and success factors early in the sales cycle.
Provide effort estimates, implementation recommendations, and scope guidance that improve win rates through realistic solution design.
Position Professional Services offerings that are prescriptive, repeatable and predictable.

Requirements Definition & SOW Development

Own the creation of technical requirements documents, solution blueprints, and Statements of Work.
Define project scope and timelines, assumptions, deliverables, success metrics, and implementation responsibilities.
Collaborate with Professional Services leaders to ensure solutions are executable, scalable, and aligned with delivery best practices.
Establish clear alignment between customer expectations and implementation outcomes.

Cross-Functional Collaboration

Partner with Product, Engineering, Professional Services, Support, Customer Success, and Sales leaders.
Align stakeholders around solution direction, customer outcomes, and delivery expectations.
Support new product introductions, platform enhancements, and acquisition integrations.

Practice Development

Develop templates, frameworks, standards, and repeatable solution patterns that raise the capability floor across Pre-Sales Engineering and Professional Services.
Help mature Convey's solutioning capabilities across Sales and Professional Services.
Mentor team members on solution architecture, customer engagement, and requirements gathering.
Contribute to strategic initiatives that improve customer onboarding, implementation quality, and time-to-value.

Qualifications

What you have - Required Skills:

5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles.
Experience designing and delivering enterprise SaaS solutions.
Strong ability to translate business challenges into technical and operational solutions.
Demonstrated experience developing technical requirements, solution designs, and Statements of Work.
Experience working directly with executive stakeholders and enterprise customers.
Excellent written, verbal, and presentation skills.
Proven ability to influence and lead across multiple teams without direct authority.

Preferred Qualifications

Experience in customer engagement, customer operations, workflow automation, communications, or customer experience platforms.
Familiarity with regulated industries such as utilities, healthcare, insurance, financial services, or government.
Experience working closely with Product Management and Engineering teams.
Consulting or professional services background.
Experience supporting mergers, acquisitions, or product portfolio integrations.
Understanding of APIs, integrations, cloud platforms, AI-enabled workflows, and enterprise software architecture.

Success in This Role

Within your first year, you will:
Become a trusted advisor to both customers and internal stakeholders.
Establish a repeatable solutioning process that improves alignment between Sales, Professional Services, and Product.
Increase the quality and consistency of technical requirements and SOW development.
Help accelerate customer time-to-value through stronger solution design and implementation planning.
Create a measurable feedback loop that influences product roadmap decisions with real-world customer insights.
Strengthen the strategic partnership between the field and product organizations.

US-BASED ROLES ONLY - BENEFITS

Fully covered Medical, Dental, and Vision coverage for employees
Cost share for dependents
401(K) plan with company match
Fully covered STD/LTD
Employee Assistance Program (EAP)
Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs.
12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
On-site gym available for free use in Denver, CO for employees based in the Denver area

Convey (formerly Message Broadcast) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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More about this job

Skills

Problem solving
Sales
Leadership
Customer insight
Collaboration
Requirements gathering
Onboarding
Provide technical expertise
Presentation skills
Workflow
Customer experience

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