Jobs in the United States

25+ jobs

Save this search

Added 13 mins ago
Senior Technical Project Manager (Product Development)
unybrands
Atlanta, GA
…playbooks that drive growth through innovation, expansion, and automation. We believe the next generation of consumer brands will be built differently - and we're building the AI-enabled…
Added 13 mins ago
Senior Technical Project Manager (Product Development)
unybrands
Atlanta, GA
…playbooks that drive growth through innovation, expansion, and automation. We believe the next generation of consumer brands will be built differently - and we're building the AI-enabled…
Added 20 mins ago
ND
Networking Service Delivery Field Support Engineer (L2)
NTT Data Americas, Inc.
Henderson, NV
- $40 USD / hour
…business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve…
Added 20 mins ago
Associate Chief Pharmacy Service
Veterans Affairs, Veterans Health Administration
Reno, NV
…(e.g., BCPS, BCCCP) Experience with VA pharmacy systems and automation (e.g., Pyxis, BCMA) Strong leadership, communication, and team-building skills Experience with investigational drug,…
Added 20 mins ago
Site Reliability Engineer
Highmark Health
Carson City, NV
…leaders and teams to navigate and to monitor and support building automation and facility systems, clinical engineering / IoT, healthcare delivery technology architecture, infrastructure…
Added 56 mins ago
LSS MU - Director Engineering
Dematic Corp. (ILD-US)
Atlanta, GA · Wauwatosa, WI · Grand Rapids, MI
10+ years of successful experience leading Project Engineering teams, preferably in automation, logistics, manufacturing, or software-intensive environments.
Added 1 hour ago
Senior Backend Software Architect
NKW ImmunityBio Inc
United States
Added 1 hour ago
Business Development Lead
Advastar, Inc
Kansas City, MO
…organized, a strong writer, and genuinely interested in using AI and automation to work smarter, this is a clear runway from coordinator into client-facing business…
Added 1 hour ago
Mgr, Analysts
Vizient, Inc.
Irving, TX
Partner with technology and business teams to implement system enhancements, process automation, and initiatives that improve contracting operations.
Added 1 hour ago
Senior AI Tools Engineer, SRE Operations - GeForce NOW
NVIDIA USA
Remote, United States
Expertise in automation and handling large-scale data pipelines.
Added 1 hour ago
Medical Support Assistant
Veterans Affairs, Veterans Health Administration
Perry Point, MD
Added 1 hour ago
C
Maintenance Technician
CBRE
Williamsport, MD
- $63,835.2 to $65,208 USD / year
Step into the heart of automation. As a Maintenance Technician II, you’ll support the operation, maintenance, and optimization of cutting-edge robotic and material handling systems within a…
Added 1 hour ago
Deputy Operations Manager
CACI International
National Harbor, MD
…(e.g., improved knowledge management, process improvements, automation, enhanced remote support methods) that improve SLO performance and user…
Added 1 hour ago
Senior Technical Analyst System Administrator
Southern Maryland Electric Cooperative
Hughesville, MD
…working knowledge of NFS/iSCSI/SAN storage interactions. and#149; Automation and Scripting: Working knowledge of PowerShell and/or shell scripting to automate routine administration and…
Added 1 hour ago
Senior Scrum Master - Remote Available
Leidos
Gaithersburg, MD
…Homeland Sector, supporting the development of the Leidos Common Automation Platform (L-CAP). L-CAP is a mission-critical, future-ready automation platform built on a hybrid cloud data mesh…
Added 1 hour ago
M
Director, DevCon Platform Engineering
Marriott
Bethesda, MD
- $119,000 to $202,000 USD / year
The Director, DevCon Platform Engineering leads the Internal Developer Platform (IDP) team and drives product strategy, execution, and adoption. The DevCon product serves as the…
Added 1 hour ago
Site Reliability Engineer
Highmark Health
Annapolis, MD
…leaders and teams to navigate and to monitor and support building automation and facility systems, clinical engineering / IoT, healthcare delivery technology architecture, infrastructure…
Added 1 hour ago
Pn Software Engineer (Remote)
CareFirst
Baltimore, MD
…(Test Driven Development, Behavior Driven Development, Test automation, performance testing, building quality in from the beginning, and test data management). Develop and implement…
Added 1 hour ago
Sr. Industrial Hygienist, Worldwide Industrial Hygiene
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…risk area (e.g., increased compliance, wider control adoption,…
Added 1 hour ago
R
Manager, Mid-Market Solutions Consulting
Ramp
New York City, NY
- $195,000 to $268,000 USD / year
- Experience in fintech, spend management, accounting automation, payments, or adjacent financial software.
Added 1 hour ago
Precision Agriculture Instructor
Fletcher Technical Community College
Schriever, LA
Added 1 hour ago
Site Reliability Engineer
Highmark Health
Baton Rouge, LA
…leaders and teams to navigate and to monitor and support building automation and facility systems, clinical engineering / IoT, healthcare delivery technology architecture, infrastructure…
Added 1 hour ago
Senior Manager, CRM
Jacobs
Baton Rouge, LA
…including configuration, security model, data model, integrations, automation (flows/workflows/plugins), and release…
Added 1 hour ago
J
DevOps Engineer
Jobot
Montebello, CA
- $80,000 to $85,000 USD / year
&bullet; Proficiency in Python / Go / Shell, with experience developing automation tools for operations.
Added 2 hours ago
Help Desk Manager
CPM Holdings, Inc.
Waterloo, IA
Identify automation opportunities to reduce ticket volume.

Convey (formerly Message Broadcast)

Solutions Architect

Remote, United States

$100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 USD / year
Experience: 5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Reports to: Director/Snr Director

The Solutions Architect serves as the strategic connective tissue between customers, Sales, Professional Services, Product Management, and Engineering.

This role is responsible for creating and maintaining the "steel thread" that connects customer challenges and market opportunities to product evolution and successful delivery outcomes. While supporting the sales process is an important component of the role, this position extends well beyond traditional pre-sales activities.

The ideal candidate brings together technical expertise, consultative problem-solving, business acumen, and a strong customer-first mindset to design solutions that address real-world challenges while influencing the future direction of the Convey platform. In this role, you will also help strengthen the capabilities and processes that enable our Pre-Sales Engineering and Professional Services teams to perform at their highest level. Working closely with both prospective and existing customers, you will gather and translate business requirements into scalable solutions, develop architecture and integration diagrams, create Statements of Work (SOWs) with clearly defined deliverables, guide implementation strategies and timelines, and ensure customer and field insights continuously inform product priorities and roadmap decisions.

What you’ll do:

Solution Design & Customer Advisory

Support discovery sessions with customers to understand business objectives, operational challenges, technical requirements, and success criteria, when required.
Design scalable, deliverable, and commercially viable solutions leveraging Convey's platform and services.
Facilitate architecture workshops, solution reviews, and technical validation
Translate business requirements into solution designs, implementation approaches, and technical specifications.
Identify product gaps and provide recommendations and estimates on LOE to remediate
Serve as a trusted advisor throughout the customer journey - from evaluation through deployment and expansion.

Field-to-Product Leadership

Act as the primary conduit between the field and Product Management, ensuring customer reality continuously shapes product direction.
Capture recurring customer needs, emerging market trends, competitive insights, and product enhancement opportunities from across the field.
Advocate for customer requirements while balancing platform scalability and strategic product direction.
Help Product and Engineering teams understand the operational realities and business drivers behind customer requests.
Maintain a continuous feedback loop that ensures customer insights directly influence product evolution.
Flag and document instances where internal product messaging is misaligned with actual product capabilities and work cross-functionality to correct them.

Solutioning Excellence

Enable the Professional Services team on pre-sales collaboration practices, including how to enter deals early, contribute to solution scoping, and take clean handoffs from Sales.
Build and document reusable solutioning assets (e.g., playbooks, discovery frameworks, integration pattern libraries, and SOW templates) that PSEs and PS can operate from independently.
Serve as a go-to resource and thought partner for PSEs on complex or high-stakes deals.

Sales Partnership & Opportunity Development

Partner closely with Sales and Customer Success teams on opportunities, providing advisory-level technical guidance.
Support solution positioning, technical validation.
Identify implementation risks, dependencies, and success factors early in the sales cycle.
Provide effort estimates, implementation recommendations, and scope guidance that improve win rates through realistic solution design.
Position Professional Services offerings that are prescriptive, repeatable and predictable.

Requirements Definition & SOW Development

Own the creation of technical requirements documents, solution blueprints, and Statements of Work.
Define project scope and timelines, assumptions, deliverables, success metrics, and implementation responsibilities.
Collaborate with Professional Services leaders to ensure solutions are executable, scalable, and aligned with delivery best practices.
Establish clear alignment between customer expectations and implementation outcomes.

Cross-Functional Collaboration

Partner with Product, Engineering, Professional Services, Support, Customer Success, and Sales leaders.
Align stakeholders around solution direction, customer outcomes, and delivery expectations.
Support new product introductions, platform enhancements, and acquisition integrations.

Practice Development

Develop templates, frameworks, standards, and repeatable solution patterns that raise the capability floor across Pre-Sales Engineering and Professional Services.
Help mature Convey's solutioning capabilities across Sales and Professional Services.
Mentor team members on solution architecture, customer engagement, and requirements gathering.
Contribute to strategic initiatives that improve customer onboarding, implementation quality, and time-to-value.

Qualifications

What you have - Required Skills:

5+ years of experience in Solutions Architecture, Technical Consulting, Professional Services, Product Strategy, or related customer-facing roles.
Experience designing and delivering enterprise SaaS solutions.
Strong ability to translate business challenges into technical and operational solutions.
Demonstrated experience developing technical requirements, solution designs, and Statements of Work.
Experience working directly with executive stakeholders and enterprise customers.
Excellent written, verbal, and presentation skills.
Proven ability to influence and lead across multiple teams without direct authority.

Preferred Qualifications

Experience in customer engagement, customer operations, workflow automation, communications, or customer experience platforms.
Familiarity with regulated industries such as utilities, healthcare, insurance, financial services, or government.
Experience working closely with Product Management and Engineering teams.
Consulting or professional services background.
Experience supporting mergers, acquisitions, or product portfolio integrations.
Understanding of APIs, integrations, cloud platforms, AI-enabled workflows, and enterprise software architecture.

Success in This Role

Within your first year, you will:
Become a trusted advisor to both customers and internal stakeholders.
Establish a repeatable solutioning process that improves alignment between Sales, Professional Services, and Product.
Increase the quality and consistency of technical requirements and SOW development.
Help accelerate customer time-to-value through stronger solution design and implementation planning.
Create a measurable feedback loop that influences product roadmap decisions with real-world customer insights.
Strengthen the strategic partnership between the field and product organizations.

US-BASED ROLES ONLY - BENEFITS

Fully covered Medical, Dental, and Vision coverage for employees
Cost share for dependents
401(K) plan with company match
Fully covered STD/LTD
Employee Assistance Program (EAP)
Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs.
12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
On-site gym available for free use in Denver, CO for employees based in the Denver area

Convey (formerly Message Broadcast) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply About employer

More about this job

Skills

Problem solving
Sales
Leadership
Customer insight
Collaboration
Requirements gathering
Onboarding
Provide technical expertise
Presentation skills
Workflow
Customer experience

Report this job