Jobs in the United States

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Infrastructure Delivery Cluster Manager
Amazon
New Florence, MO
The Infrastructure Delivery Cluster Manager will lead network capacity delivery with zero defects. Manage inbound capacity and equipment implementation. Develop and direct a team of…
Added 3 mins ago
Manager Electronics Engineering
CORP-Corporate Office
United States
…Emphasis is placed on leading a team of engineers that support development and production programs, as well as new business pursuits to ensure quality engineering solutions. The candidate…
Added 3 mins ago
Manager Programs 2
CORP-Corporate Office
United States
Support test readiness by coordinating supplier plans for lab development, instrumentation, software development, and ground and flight test activities. Resolve issues, develop mitigation…
Added 3 mins ago
Manager Programs 3
CORP-Corporate Office
United States
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 3 to serve as the Development Sub-IPT Lead in support of Test and Evaluation. This role will provide integrated…
Added 3 mins ago
Information Systems Engineer Manager 2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 6 mins ago
Project Leader Middletown RI
Serco
Fargo, ND · Garrison, ND · Beulah, ND · Bottineau, ND · Grand Forks AFB, ND · Dunseith, ND · Carbury, ND · Carpio, ND
Be familiar with software development projects
Added 6 mins ago
Technical Account Manager
Red Hat
Bismarck, ND
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 6 mins ago
Healthcare .NET Senior Application Developer - HNAS
Highmark Health
Bismarck, ND
Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise
Added 6 mins ago
Analyst, Product Support
SitusAMC
Bismarck, ND
…clients to facilitate the delivery and implementation of Inhouse software and configuration into client production environments. This position receives, validates, and routes software…
Added 6 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Bismarck, ND
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 6 mins ago
Software Engineer
Teradata
Bismarck, ND
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 7 mins ago
Group Product Manager, Privacy
Ford Motor Company
Bismarck, ND
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 7 mins ago
Sr. Manager, Retail Partnerships
GN Hearing
Bismarck, ND
● Team Leadership & People Development: A collaborative manager with a track record of attracting, coaching, and empowering direct reports to handle day-to-day tactics while developing them…
Added 7 mins ago
Senior Strategic Account Manager – Fire Alarm & Monitoring Solutions | Western US
Honeywell Technologies
Bismarck, ND
Honeywell is seeking an experienced Senior Account Manager to develop and expand strategic customer relationships across the Western United States, with a particular focus on the West Coast.
Added 8 mins ago
T
Manager, Corporate Systems
Tanium
Addison, TX · Bellevue, WA · Durham, NC · Emeryville, CA · Reston, VA
- $131,000 to $201,000 USD / year
The Manager of Corporate Systems reports directly to the Sr. Director of Corporate Systems is accountable for Tanium’s business systems (Financial Systems, HR Systems, Integrations). They…
Added 11 mins ago
QT
Engineering Project Manager
QED TECHNOLOGIES INTERNATIONAL LLC
Rochester, NY
- $108,140 to $173,023 USD / year
The Engineering Project Manager helps QED deliver complex, cross-functional engineering and product development initiatives from concept through release, ensuring projects are executed…
Added 11 mins ago
Project Manager - Relocation/Construction
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
As a Project Manager, Relocation, you will lead and manage all aspects of client moves and relocations. This role requires you to plan, organize, and execute seamless transitions while…
Added 12 mins ago
TW
Manager, Software Engineering
The Walt Disney Company
Celebration, FL
- $165,900 to $222,400 USD / year
The Manager, Software Engineering leads multiple agile engineering teams responsible for delivering scalable digital products, enterprise platforms, integrations, and operational systems…
Added 12 mins ago
Lead Project Manager, Delivery
Humana
Tallahassee, FL
Experience working within Agile or Scrum software development environments.
Added 12 mins ago
Senior Strategic Account Manager – Fire Alarm & Monitoring Solutions | Western US
Honeywell Technologies
Tallahassee, FL
Honeywell is seeking an experienced Senior Account Manager to develop and expand strategic customer relationships across the Western United States, with a particular focus on the West Coast.
Added 12 mins ago
Lead Product Manager AI productivity and adoption, Azure
PwC
Tampa, FL · Boca Raton, FL · Orlando, FL · Miami, FL · Jacksonville, FL
As a AI productivity and adoption Manager, you will guide product strategy, shape delivery priorities, and support the development of AI-enabled solutions across the software product…
Added 12 mins ago
Senior Lead Engineer
PwC
Boca Raton, FL · Tampa, FL · Jacksonville, FL · Orlando, FL · Miami, FL
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 12 mins ago
Lead Engineer
PwC
Miami, FL · Orlando, FL · Jacksonville, FL · Tampa, FL · Boca Raton, FL
…low-code platforms, and a range of programming languages. As a Manager you will lead teams, coach junior staff, manage workstreams, and use autonomous decision-making to analyze complex…
Added 13 mins ago
Customer Engagement Manager (Louisiana and Florida)
CEV MULTIMEDIA LTD
Remote, United States
The Customer Engagement Manager will be responsible for onboarding new customers, nurturing and retaining existing customers, and supporting professional development and training for…
Added 13 mins ago
Customer Engagement Manager
CEV MULTIMEDIA LLC
Lubbock, TX
The Customer Engagement Manager will be responsible for onboarding new customers, nurturing and retaining existing customers, and supporting professional development and training for…

Converge Technology Solutions

Support Engineer I

Chattanooga, TN, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Position Title: Support Engineer I

Position Location: Chattanooga, Tennessee

Reports to: Manager Services, Manager or Lead

Job Summary:

This position provides high-quality solutions to customers to ensure their investment in technology is consistent with their business objectives by deploying, installing, upgrading, troubleshooting, and servicing client hardware/software. The Support Engineer will ensure that customers receive remote and on-site support, resolve all outstanding service issues within the committed response times, escalate any issues as necessary and be responsible for overall customer satisfaction.

This is an onsite role that will require minimal travel to site locations to support customers. Travel time is paid and mileage is reimbursed. The primary office location is in Chattanooga. Standard work schedule, Mon – Fri, 8:00am – 4:30pm.

Essential Functions:

Perform product support activities involving installation, upgrading, repair, and preventative maintenance of PC components, printers, and scanners.
Diagnose and use the appropriate tools to troubleshoot basic PC components, printers, and scanners.
Be responsible for tracking, monitoring, and providing timely updates and complete documentation for open service incidents to ensure service level standards are met.
Responsible for client communication (both verbal and electronic) including scheduling, updating of status, and communicating completion of service requests and incidents.
Engage and work with the Service Desk and System Engineering team to troubleshoot and resolve incidents when appropriate.
A professional, business-focused attitude and courteous manner towards clients, partners, and peers.
Ability to work weekends and/or off hours as necessary to meet client’s needs.
Attain appropriate product/vendor certifications to ensure continual growth in knowledge of equipment troubleshooting techniques and methodologies.
Participate in regular staff meetings and communicate relevant information.
Provide input to the development and / or enhancement of PDS tech support- and systems admin-related processes and tools.
Other duties as assigned.

Required Skills/Abilities/Competencies:

Excellent verbal and written communication skills.
Ethical and Critical Thinking.
Ability to troubleshoot PC hardware/software and printer problems.
Ability to perform duties with a client-centric attitude. Clients come to us by choice; we have a personal responsibility to maintain our client’s loyalty and trust.
Innovative, team-oriented problem solver.
Ability to work independently without direct supervision.
Ability to manage competing priorities in a fast-paced environment.
Ability to provide detailed and complete documentation related to performance of duties.
Ability to interact on a “face to face” basis with clients in a professional and courteous manner.
An aptitude and enthusiasm to effectively adapt to rapidly changing technology and provide technical assistance in delivering and supporting that technology.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Experience troubleshooting and supporting technology hardware products, including PC hardware/software, laptops, and printers.
Experience with application troubleshooting experience in Microsoft products and tools.

Education and Experience:

A degree in an applied technology area such as Information Systems or Engineering is preferred. Equivalent training and experience may be substituted.
Experience troubleshooting and supporting technology hardware products, including PC hardware/software, laptops, and printers.
Experience with application troubleshooting experience in Microsoft products and tools.
Valid driver’s license required.
Comp TIA A+ is preferred.
MCP certification desirable.
Server +preferred.
MCSA certification desirable.
Other vendor certifications highly desirable.
Individuals with necessary experience but lacking the requisite credentials will be considered if judged to be able to obtain them within a reasonable timeframe.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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