Jobs in the United States

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Added 2 mins ago
Staff Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman Space Systems is looking for a Chief Product Owner (CPO) to lead and enable multiple Software development feature teams to implement high-level business goals across a…
Added 2 mins ago
Sr Principal Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman Space Systems is looking for a Chief Product Owner (CPO) to lead and enable multiple Software development feature teams to implement high-level business goals across a…
Added 2 mins ago
DevOps Engineer (Hybrid) - 31013
Huntington Ingalls Industries
Fort Meade, MD
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering,…
Added 2 mins ago
DevOps Engineer - $20K Sign On Bonus - 31011
Huntington Ingalls Industries
Fort Meade, MD
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering,…
Added 2 mins ago
DevOps Engineer - $20K Sign On Bonus - 31012
Huntington Ingalls Industries
Fort Meade, MD
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering,…
Added 2 mins ago
DevOps Engineer (Hybrid) - 31007
Huntington Ingalls Industries
Columbia, MD
Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering,…
Added 3 mins ago
Avionics Test Engineer I- Onsite
RTX Corporation
annapolis, MD
We are seeking a highly motivated Avionics Test Engineer to join our Systems Engineering team. In this role, you will support the testing and verification of avionics hardware using…
Added 35 mins ago
KC
Wastewater Process Engineer II - Brightwater
King County
Woodinville, WA
- $54.77 to $69.43 USD / hour
The Wastewater Process Engineer II will play a key role on the WTD process team and will participate in a diverse body of work such as overseeing and providing technical support for…
Added 37 mins ago
G
Civil Engineer (Professional Engineer)
GPAC
San Antonio, TX
- $90,000 to $130,000 USD / year
They are looking to add a Senior Civil Engineer to their growing Engineering team. The Civil Engineer's (Professional Engineer) primary role is to provide engineering design & leadership…
Added 37 mins ago
G
Civil Engineer (Professional Engineer)
GPAC
San Marcos, TX
- $90,000 to $130,000 USD / year
They are looking to add a Senior Civil Engineer to their growing Engineering team. The Civil Engineer's (Professional Engineer) primary role is to provide engineering design & leadership…
Added 37 mins ago
Transportation Licensed Engineer
GPAC
Saint Louis, MO
Marketing and Business Development responsibilities
Added 37 mins ago
G
Civil Engineer (Professional Engineer)
GPAC
Des Moines, IA
- $90,000 to $130,000 USD / year
They are looking to add a Senior Civil Engineer to their growing Engineering team. The Civil Engineer's (Professional Engineer) primary role is to provide engineering design & leadership…
Added 37 mins ago
Senior Software Technical Program Manager
Muon Space
San Jose, CA
…teams aligned, unblock issues quickly, and deliver critical software capabilities that power Muon’s mission. You will provide the structure and process discipline required to scale our…
Added 37 mins ago
Senior Software Engineer, Ground Station Platform
Muon Space
San Jose, CA
Muon is looking for a Senior Software Engineer to join our team and help scale our core platforms. In this role, you'll design foundational architecture, ship customer-facing features with…
Added 37 mins ago
Transportation Licensed Engineer
GPAC
Fort Lauderdale, FL
Marketing and Business Development responsibilities
Added 37 mins ago
G
Civil Engineer (Professional Engineer)
GPAC
Estero, FL
- $90,000 to $140,000 USD / year
They are looking to add a Senior Civil Engineer to their growing Engineering team. The Civil Engineer's (Professional Engineer) primary role is to provide engineering design & leadership…
Added 39 mins ago
Test Engineer II - Microwave
BAE Systems
Nashua, NH
…rarely accessible in other manufacturing firms. Our training and development programs provide employees with career advancement in a diverse work…
Added 40 mins ago
G
Water Resource Engineer
GPAC
Atlanta, GA
- $90,000 to $150,000 USD / year
…multi-disciplinary engineering firm that is looking for a Water Resources Engineer who wants to take on meaningful projects, work alongside experienced industry professionals, and build a…
Added 53 mins ago
Engineer I-Sr (Pwr Gen)
Entergy
Westwego, LA
Proficient technical expertise with computer software and database development
Added 1 hour ago
Sr. Staff Systems Integration & Test Engineer Lead – APG 81 / Airborne Radar
Northrop Grumman
Baltimore, MD
…division is seeking a Sr. Staff Systems Integration & Test (SI&T) Engineer Lead – APG‑81 / Airborne Radar in Baltimore, MD to support the Airborne Multifunction Sensors Business…
Added 1 hour ago
Software Engineer III
Robert Half Inc.
Remote, United States
Robert Half is seeking a Software Engineer III who will analyze, design, program, debug, test, implement and modify software enhancements and/or new applications used in local, networked,…
Added 1 hour ago
Applied AI Engineer II
Blue Origin LLC
Seattle, WA
…program to help us find opportunities where AI can accelerate development, enhance data analysis, and streamline complex workflows. Every day, you will apply your software development…
Added 1 hour ago
Flight Simulation Software Engineer (Associate, Experienced, and Senior)
The Boeing Company
Daytona Beach, FL
The Boeing Company is looking for a Flight Simulation Software Engineer ( Associate , Experienced, and Senior) to join the Flight Simulation I Labs team located in Dayton Beach, FL. This…
Added 1 hour ago
Sr Validation Engineer (RF, mmWave & Mixed-Signal) - TeraWave
Blue Origin Personnel, LLC
San Diego, CA · Cupertino, CA
…interfaces. As a Senior RF/mmWave & Mixed-Signal Validation Engineer, you prove that silicon works on the bench. You bring up first samples, characterize RF and mixed signal performance…
Added 1 hour ago
Software Engineer II - TeraWave
Blue Origin Personnel, LLC
Cupertino, CA
We are seeking a Software Engineer to join our PoP development team which is the high-performance, fast-path software that powers the TeraWave Point of Presence (PoP).

Converge Technology Solutions

Support Engineer I

Chattanooga, TN, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Position Title: Support Engineer I

Position Location: Chattanooga, Tennessee

Reports to: Manager Services, Manager or Lead

Job Summary:

This position provides high-quality solutions to customers to ensure their investment in technology is consistent with their business objectives by deploying, installing, upgrading, troubleshooting, and servicing client hardware/software. The Support Engineer will ensure that customers receive remote and on-site support, resolve all outstanding service issues within the committed response times, escalate any issues as necessary and be responsible for overall customer satisfaction.

This is an onsite role that will require minimal travel to site locations to support customers. Travel time is paid and mileage is reimbursed. The primary office location is in Chattanooga. Standard work schedule, Mon – Fri, 8:00am – 4:30pm.

Essential Functions:

Perform product support activities involving installation, upgrading, repair, and preventative maintenance of PC components, printers, and scanners.
Diagnose and use the appropriate tools to troubleshoot basic PC components, printers, and scanners.
Be responsible for tracking, monitoring, and providing timely updates and complete documentation for open service incidents to ensure service level standards are met.
Responsible for client communication (both verbal and electronic) including scheduling, updating of status, and communicating completion of service requests and incidents.
Engage and work with the Service Desk and System Engineering team to troubleshoot and resolve incidents when appropriate.
A professional, business-focused attitude and courteous manner towards clients, partners, and peers.
Ability to work weekends and/or off hours as necessary to meet client’s needs.
Attain appropriate product/vendor certifications to ensure continual growth in knowledge of equipment troubleshooting techniques and methodologies.
Participate in regular staff meetings and communicate relevant information.
Provide input to the development and / or enhancement of PDS tech support- and systems admin-related processes and tools.
Other duties as assigned.

Required Skills/Abilities/Competencies:

Excellent verbal and written communication skills.
Ethical and Critical Thinking.
Ability to troubleshoot PC hardware/software and printer problems.
Ability to perform duties with a client-centric attitude. Clients come to us by choice; we have a personal responsibility to maintain our client’s loyalty and trust.
Innovative, team-oriented problem solver.
Ability to work independently without direct supervision.
Ability to manage competing priorities in a fast-paced environment.
Ability to provide detailed and complete documentation related to performance of duties.
Ability to interact on a “face to face” basis with clients in a professional and courteous manner.
An aptitude and enthusiasm to effectively adapt to rapidly changing technology and provide technical assistance in delivering and supporting that technology.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Experience troubleshooting and supporting technology hardware products, including PC hardware/software, laptops, and printers.
Experience with application troubleshooting experience in Microsoft products and tools.

Education and Experience:

A degree in an applied technology area such as Information Systems or Engineering is preferred. Equivalent training and experience may be substituted.
Experience troubleshooting and supporting technology hardware products, including PC hardware/software, laptops, and printers.
Experience with application troubleshooting experience in Microsoft products and tools.
Valid driver’s license required.
Comp TIA A+ is preferred.
MCP certification desirable.
Server +preferred.
MCSA certification desirable.
Other vendor certifications highly desirable.
Individuals with necessary experience but lacking the requisite credentials will be considered if judged to be able to obtain them within a reasonable timeframe.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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