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IT Business Analyst / ERP Administrator

  • Dallas, TX, United States

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Job details

Work location
Location: Dallas, TX (hybrid: 3 days in office)
Posting language
English
Posted

Original job description

Job Title: IT Business Analyst / ERP Administrator Location: Dallas, TX (hybrid: 3 days in office)

About the Role:

A national food & beverage manufacturer with several U.S. plants is adding a mid-level analyst to its IT business applications group. You’ll be a hands-on owner of Microsoft Dynamics 365 Finance & Supply Chain Management, the platform behind accounting, production, inventory and distribution. You’ll work with everyone from plant floor teams to senior leaders. You don’t need to know every module on day one. The company wants a curious, collaborative person who will learn the business and grow into the ERP expert people rely on.

What You’ll Do:

  • Be the first point of contact when users hit problems in D365. Diagnose root causes and find ways to make the system work better for them.
  • Work with outside Microsoft partners and in-house developers on bug fixes, enhancements and new features.
  • Turn business needs into clear, documented requirements for ERP configuration and customization.
  • Plan and run testing (including UAT) for updates, releases and new functionality across the application lifecycle.
  • Administer SharePoint Online and selected Power Platform tools (Power Automate, Power Apps).
  • Help support other enterprise applications as the team’s portfolio grows.
  • Keep building your knowledge of how finance, manufacturing and supply chain processes run through the system.

What You Bring:

  • Bachelor’s degree
  • Hands-on experience supporting Microsoft Dynamics 365 Finance & Supply Chain Management (also called D365 F&O)
  • A background supporting enterprise business applications in an in-house or consulting role
  • Strong communication skills and the ability to build trust with both technical and non-technical people
  • An ownership mindset and real interest in learning complex business processes

Nice to Have:

  • Experience in manufacturing, food and beverage, or distribution (production, inventory, warehouse management)
  • Dynamics AX 2012 background or experience with an AX-to-D365 upgrade
  • SharePoint Online or Power Platform administration
  • Experience with D365 One Version updates, Lifecycle Services or Power Platform admin center, and security role setup

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