Jobs in the United States

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Added 5 mins ago
Senior Cloud Software Engineer
Modern Technology Solutions Inc
Dayton, OH · Dayton
Cloud certifications: AWS Solutions Architect, Azure Architect, GCP Professional Cloud Engineer, CKA/CKAD/CKS.
Added 5 mins ago
Junior Cloud/Software Engineer
Modern Technology Solutions Inc
Dayton, OH · Dayton
Added 5 mins ago
Cloud Software Engineer
Modern Technology Solutions Inc
Dayton, OH · Dayton
Cloud certifications: AWS Solutions Architect, Azure Architect, GCP Professional Cloud Engineer, CKA/CKAD/CKS.
Added 15 mins ago
Software Engineer II
Indeed
United States
As a Software Engineer II at Indeed, you will design and build software that powers shared platforms, services, and products used across the company. You'll work on systems that operate at…
Added 20 mins ago
O
Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
As a Principal Engineer on the Oracle Kubernetes Engine (OKE) team, you will:
Added 20 mins ago
Senior Site Reliability Engineer
DynatraceLLC
Detroit
Automate Manual Tasks: Leverage your production expertise to translate manual processes into automated solutions, driving operational efficiency.
Added 20 mins ago
Tooling Design Engineer - Cast Iron Foundry
Caterpillar, Inc.
Hodges, SC
Caterpillar is seeking a Tooling Design Engineer – Cast Iron Foundry to join our team in Hodges, South Carolina.
Added 20 mins ago
Lead .NET Developer
EPAM Systems
Fort Mill, SC
We are seeking an experienced Lead .NET Developer to join our team and drive the implementation of complex, high-quality software solutions.
Added 20 mins ago
AU
Electrical Engineer I
Adecco US, Inc.
Florence, SC
- $19 to $30 USD / hour
The Electrical Engineer will provide support for a variety of electrical systems and electronic components. This role will be responsible for troubleshooting, testing, design improvements,…
Added 20 mins ago
Solutions Engineer
CGI Technologies and Solutions, Inc.
Charleston, SC
CGI Federal is looking for a Solutions Engineer to deliver client facing applications, integrations, and automation that streamline operations and improve business processes. This role is…
Added 20 mins ago
Quality Engineer
ManpowerGroup
Charleston, SC
Our client, an industry leader in Aerospace Manufacturing, is seeking a dedicated and detail-oriented Quality Engineer to join their team. As a Quality Engineer, you will support the…
Added 20 mins ago
Software Engineer IV
Fathom 4 LLC
Charleston, SC
Added 20 mins ago
R&D Engineer
GE Vernova
Greenville, SC
The R&D Engineer works with a broad network of engineers within GE Vernova, including technical experts, Platform, Configuration and Product Management teams, and also with critical…
Added 20 mins ago
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Senior Platform Software Engineer - OCI
Oracle
Columbia, SC
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 20 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Columbia, SC
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 20 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Columbia, SC
Deliver Production MVPs: Rapidly prototype solutions for ambiguous identity and security problems, validate them with internal and external partners, and iterate them into scalable…
Added 20 mins ago
Senior Business Intelligence Engineer
Humana
Columbia, SC
The Senior Business Intelligence (BI) Engineer engages with business value streams on diverse and complex opportunities leveraging a variety of technology platforms. The individual will…
Added 20 mins ago
Data Scientist 1
Baylor Scott & White Health
Columbia, SC
AI solutions for complex healthcare problems. Serving as both a data scientist and a consultative partner, you
Added 20 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Columbia, SC
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 20 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Columbia, SC
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 20 mins ago
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Regional Maintenance Manager
CBRE
Columbia, SC
- $200,000 to $210,000 USD / year
At CBRE Global Workplace Solutions (GWS) , Safety is our top priority! We maintain a safety-first culture in which CBRE employees return home in the same condition in which they reported to…
Added 20 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Columbia, SC · Greenwood, SC
- $97,000 to $143,000 USD / year
…development, testing, and implementation of power systems control solutions for our customers using PLC’s, HMI’s, Multi-function Protection Relays, and Data Concentrators from all major…
Added 20 mins ago
Platform Infrastructure Engineer
Maximus
Columbia, SC
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 21 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Columbia, SC
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 21 mins ago
Frontend Engineer
GN Hearing
Columbia, SC
Help create seamless digital experiences that support people on their hearing journey. As a Frontend Engineer , you will build and evolve customer-facing web experiences for Jabra Enhance,…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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