Jobs in the United States

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Added 1 min ago
Multi-Level Industrial Safety Engineer/Specialist
Idaho Environmental Coalition, LLC
Idaho Falls, ID
Added 1 min ago
Field Service Engineer - AV, USA
Evertz Microsystems Limited
Boise, ID
If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Added 1 min ago
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Senior Platform Software Engineer - OCI
Oracle
Boise, ID
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 1 min ago
Dry Etch Process Manager
Micron Technology, Inc.
Boise, ID
As a Process and Equipment Engineering Manager at Micron Technology, you will lead top process and equipment groups to expand manufacturing capacity in the newest Memory Fab in the United…
Added 1 min ago
Senior Engineer - Area Manufacturing (PVD/CVD)
Micron Technology, Inc.
Boise, ID
As a senior engineer, you will focus on strengthening physical and chemical vapor deposition (PVD and CVD) area manufacturing performance by reducing operational risk and building stable,…
Added 1 min ago
Safety Engineer
Micron Technology, Inc.
Boise, ID
As a Safety Engineer at Micron Technology, you will focus on the prevention of unplanned events that have the potential to harm people, property, or the environment at a large semiconductor…
Added 1 min ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Boise, ID
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 1 min ago
AI Engineer
Micron Technology, Inc.
Boise, ID
We are seeking an early-career Full-Stack AI Engineer to help design, develop, and deploy AI-powered applications that support Micron’s Autonomous Operations initiatives. This role offers…
Added 1 min ago
Senior Substation Engineer - Physical Design (Seattle/Portland/Boise)
Jacobs
Boise, ID
As a Senior Substation Physical Engineer within the group, you will mentor team members across North America and globally with Jacobs Global Integrated Delivery (GID). Your will be working…
Added 1 min ago
C
Regional Maintenance Manager
CBRE
Boise, ID
- $200,000 to $210,000 USD / year
Active real estate and/or Professional Engineer (PE) license may be required.
Added 1 min ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Boise, ID
…reliable. Additionally, enhancing automation capabilities, scaling, process improvement, metric collection, security, and visibility into the product environments. Leveraging various DevOps…
Added 1 min ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Boise, ID
- $97,000 to $143,000 USD / year
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.…
Added 2 mins ago
J
Staff Software Engineer
Jobgether
Remote, United States
- $260,000 to $306,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Software Engineer based in the United States.
Added 6 mins ago
T
Sr. Snowflake Data Engineer
TEKsystems
South Sioux City, NE
- $140,000 to $165,000 USD / year
This Senior Data Engineer will play a key role in designing and building a scalable, transparent, and audit-ready data platform using Snowflake and Azure technologies. You will help define…
Added 6 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Omaha, NE
- $97,000 to $143,000 USD / year
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.…
Added 6 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Lincoln, NE
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 6 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Lincoln, NE
…reliable. Additionally, enhancing automation capabilities, scaling, process improvement, metric collection, security, and visibility into the product environments. Leveraging various DevOps…
Added 6 mins ago
STA Technical Specialist - Electronics
Ford Motor Company
Lincoln, NE
Lead upfront process engineering efforts, provide analytical tools and processes and function as a key technical member of the STA team.
Added 29 mins ago
EPC Automation Lead
Bechtel Corporation
AZ
Assists the PIIM in coordinating with the Project Field Engineer, project IS&T Lead, and other automation leads (procurement and project controls, commissioning, etc.), as well as Bechtel…
Added 34 mins ago
HW Engineer / Regulatory Engineer
Inabia Software & Consulting Inc.
Northford, CT
Looking for similar to a HW engineer /Regulatory Engineer with 5-10 years of experience, with experience on FIRE regulatory compliance (UL864) and testing activities.
Added 35 mins ago
Senior Security Engineer, Infrastructure
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Senior Security Engineer, Infrastructure based in the United…
Added 47 mins ago
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Project Engineer
Therma
Boise, ID
- $85,000 to $110,000 USD / year
We have an immediate need for a Project Engineer in Boise. You'll work side by side with our Project Managers on planning, scheduling, resource allocation, and project accounting, and…
Added 56 mins ago
Senior Software Engineer, Search Security Engineering
Google
Mountain View, CA · Cambridge, MA · New York, NY · Seattle, WA
In most instances, this position requires in-person interviews as part of the hiring process.
Added 58 mins ago
Manufacturing Assembler
Teledyne Micropac, Inc.
Garland, TX
Ability to work collaboratively with other teammates, quality control and process engineers to ensure product meets strict specifications.
Added 58 mins ago
Manufacturing Assembler
Teledyne Micropac, Inc.
Garland, TX
Ability to work collaboratively with other teammates, quality control and process engineers to ensure product meets strict specifications.

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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