Jobs in the United States

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Added 2 mins ago
HA
Production Process Engineering Leader - IGT
Howmet Aerospace
Hampton, VA
- $83,000 to $154,000 USD / year
…our team in Hampton, Virginia. Are you an empowered Lead Team Partner with the drive to transform ideas into sustainable value? We are seeking individuals who have a demonstrated ability to…
Added 14 mins ago
Software Development Engineer III, Resilience Infrastruction and Solutions: Incident Mitigation
Amazon Data Services, Inc.
Seattle, WA · Portland, OR
…a complex system design challenge, weighing trade-offs with partner teams before writing code for a critical component. Afternoons could include mentoring a fellow engineer, prototyping a…
Added 23 mins ago
TA
Cost Engineer/Senior Cost Engineer
The Aerospace Corpor
Colorado Springs, CO
- $117,300 to $226,900 USD / year
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally…
Added 23 mins ago
TA
Tracking Architecture Performance Engineer
The Aerospace Corpor
Colorado Springs, CO
- $110,400 to $193,500 USD / year
Partner with management toidentifycapability gaps, develop growth strategies, and support business development initiatives
Added 23 mins ago
TA
Space Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $95,200 to $165,500 USD / year
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally…
Added 23 mins ago
TA
Autonomous Trajectory & Mission Planning Engineer
The Aerospace Corpor
Colorado Springs, CO
- $95,200 to $165,500 USD / year
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally…
Added 23 mins ago
TA
Sr. Engineering and Requirements Technical Advisor
The Aerospace Corpor
Colorado Springs, CO
- $171,400 to $257,100 USD / year
…Control, Communications, and Intelligence (BMC3I) systems in support of the SYD85/S5 Chief Engineer. As a trusted technical advisor to BMC3I Program Managers, the SYD85/S5 Chief Engineer,…
Added 23 mins ago
TA
Senior Cloud Solutions Architect
The Aerospace Corpor
Colorado Springs, CO
- $166,400 to $249,600 USD / year
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally…
Added 23 mins ago
VI
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…capabilities that power AI/ML products and applications. You will partner closely with AI/ML engineers, data scientists, and cross-functional teams to productionize LLM applications, RAG…
Added 24 mins ago
Senior Electrical Engineer - Federal
Jacobs
Corvallis, OR
Reporting to the Electrical Group Lead, the Electrical Engineer is responsible for the coordination, development, and production of deliverables in support of the overall scope of…
Added 25 mins ago
IG
DevOps Engineer (Integrations & Automation)
Insight Global
Remote, United States
- From $82 USD / hour
This engineer owns the integration and automation layer that connects our operational tools. The anchor is end-to-end traceability, from ServiceNow intake through Jira and Azure DevOps to…
Added 25 mins ago
IG
Lead Data Engineer - dbt, Python, SQL, Databricks
Insight Global
Westbrook, ME
- From $68 USD / hour
Partner with ML engineers and data scientists to support AI/ML data and feature pipelines.
Added 30 mins ago
Automation Engineer
Technimark
Latrobe, PA
Partner with other divisions to support automation projects and manufacturing improvements as needed.
Added 35 mins ago
Forward Deployed Engineer
Newcode.ai
Chicago, IL
You explain things clearly to a law firm partner and to an engineer, and you're honest about what AI can and can't do.
Added 38 mins ago
Product Engineer
EnPro Associates LLC
PALMYRA, NY
Position: Product Engineer About the Role: We're looking for a versatile and driven Product Engineer to join our team and contribute across the full product lifecycle-from concept and…
Added 39 mins ago
Senior Software Engineer (Location Services)
CoreLogic Solutions, LLC
Austin, TX · Irvine, CA · San Diego, CA · Dallas, TX
The Senior Software Engineer operates with strong technical autonomy within the team and owns complex geospatial features and services from conception through to production. You will work…
Added 39 mins ago
P
Sr. Associate
Pfizer
New York City, NY
- $79,400 to $132,400 USD / year
The Senior Associate, Solutions Software Engineer is a hands-on individual contributor who designs, builds, integrates, and supports digital solutions using approved enterprise platforms,…
Added 40 mins ago
Slalom Flex (Project Based) Data Migration Engineer
Slalom, Inc.
ALBANY, NY
Description and Requirements Job Description Database Migration Engineer Location: Remote, aligned to EST working hours Employment Type: Project-based contract Start Date: ASAP Duration:…
Added 40 mins ago
Software Development Engineer, Amazon Connect InterApps (AWS)
Amazon
New York, NY
1+ years of software development engineer or related occupational experience
Added 41 mins ago
Director, Software Engineering - Bank Tech
Capital One
New York, NY
As a Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 41 mins ago
Analytics Engineer
Clear Channel Outdoor, LLC
NEW YORK, NY
…looking for a detail-oriented and business-minded Analytics Engineer to join the RADAR Data Products team. In this role, you will sit at the intersection of data engineering and business…
Added 41 mins ago
A
Software Development Engineer II - AMZ27493.1
Amazon
New York, NY
- $158,100 to $213,800 USD / year
Position: Software Dev Engineer II - AMZ27493.1
Added 41 mins ago
Managing Director – Senior Structurer, Commodities North America
Citigroup
New York, NY
…than 160 countries and jurisdictions. Within Commodities, we partner seamlessly across sales, trading, corporate banking, and risk to engineer bespoke, market-leading financing and…
Added 41 mins ago
Director Individuals and Corporations (I&C) NY
MTA
New York, NY
Provide project oversite, direction and day to day management of consultants, and contractors to support Grand Central Terminal Special Projects, including overbuilds such as 270 Park 175…
Added 41 mins ago
Vice President, Program Executive
MTA
New York, NY
…efficient delivery of critical infrastructure projects that support the region’s vast transportation network. As part of the Metropolitan Transportation Authority, the largest…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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