Jobs in the United States

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Added 8 mins ago
Lead Network Engineer
Fortitude Mining, LLC
Aurora, NE · Grand Island, NE · Prosser, NE
The Lead Network Engineer is a key member of the IT & Cybersecurity team, responsible for implementing, maintaining, and securing network infrastructure supporting mission-critical mining…
Added 17 mins ago
Lead .NET Developer
EPAM Systems
Fort Mill, SC
8+ years of proven experience as a Software Engineer with project experience leading the implementation of complex software deliverables
Added 17 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Charleston, SC
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)
Added 17 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Columbia, SC
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 17 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Columbia, SC
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 17 mins ago
Supply Chain Capacity Engineer
Meta
Columbia, SC
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 18 mins ago
Frontend Engineer
GN Hearing
Columbia, SC
Help create seamless digital experiences that support people on their hearing journey. As a Frontend Engineer , you will build and evolve customer-facing web experiences for Jabra Enhance,…
Added 18 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Columbia, SC
…operational coverage of environments and continuously look for optimization, reengineering, and efficiency to ensure the products running on the cloud as a SaaS offering to our clients are…
Added 23 mins ago
IC
Building Engineer
ISS Conversational ATS
WESTFORD, MA
- $35 to $45 USD / hour
The Building Engineer ensures all facilities related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Building Engineer will partner with the…
Added 24 mins ago
Senior Partner Solutions Engineer, gTech Ads Sellside, Global Exchange Platforms
Google
New York, NY
Added 24 mins ago
Engineering Leader, Google COE
Fractal Analytics Inc
CA
Added 26 mins ago
K
Senior Software Engineer – AI Infrastructure
Kraken
Remote, United States
- $127,200 to $254,400 USD / year
- Deep understanding of distributed systems, reliability engineering, and performance optimization
Added 29 mins ago
Senior F5 Engineer
IDR Inc.
Englewood, CO
IDR is seeking a Senior F5 Engineer to join one of our top clients for an opportunity in Englewood, CO. In this role, you will help ensure application delivery, traffic management, and web…
Added 29 mins ago
XE
Director Fleet Overhaul Management (Energy Supply)
Xcel Energy
Platteville, CO · Henderson, CO · Denver, CO
- $148,400 to $210,733 USD / year
Own portfolio-level prioritization and investment optimization across the generation fleet, resolving competing asset, regional, schedule, funding, workforce, contractor, and operational…
Added 48 mins ago
Data Engineer
Sedgwick Claims Management Services Inc.
Telecommuter, TX
PRIMARY PURPOSE: The Gen AI Engineer within the Transformation Office serves as the hands‑on architect of the enterprise data supply chain for the organization’s most advanced analytics,…
Added 52 mins ago
Engineer - Drug Substance Synthetic Molecule Design and Development
Lilly
Indianapolis, IN
Our team is looking for creative and energetic candidates to facilitate unit operation development and process optimization of synthetic drug candidates to support clinical trials,…
Added 1 hour ago
Principal Database Engineer IRES - SSFB/HSV
Amentum
Redstone Arsenal, AL
We are looking for a versatile Principal Database Engineer to act as the technical anchor for our database administration team. The Principal Database Engineer supports the Missile Defense…
Added 1 hour ago
Senior Elastic Stack Data Integration Engineer IRES - SSFB/HSV
Amentum
Redstone Arsenal, AL
Position Title: Senior Elastic Stack Data Integration Engineer
Added 1 hour ago
Sr. Cloud Engineer
CGI Technologies and Solutions, Inc.
Huntsville, AL
CGI Federal is seeking a Senior Cloud Engineer to support cloud architecture, deployment, optimization, and sustainment activities within a major federal modernization program. This role…
Added 1 hour ago
Sr. Data Migration Engineer
CGI Technologies and Solutions, Inc.
Huntsville, AL
CGI Federal is seeking a Senior Data Migration Engineer to lead complex data extraction, transformation, validation, and migration activities within a major federal modernization program.…
Added 1 hour ago
Sr. Full Stack Engineer
CGI Technologies and Solutions, Inc.
Huntsville, AL
CGI Federal is seeking a Full Stack Engineer – Senior to support application design, development, integration, and modernization for a major federal transformation program. This senior role…
Added 1 hour ago
Senior DevSecOps CI/CD Engineer
CGI Technologies and Solutions, Inc.
Huntsville, AL
CGI Federal is seeking a Senior DevSecOps CI/CD Engineer to support secure automation, deployment pipelines, infrastructure as code, and cloud based delivery for a major federal…
Added 1 hour ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
As a Senior Software Engineer on the Core AI Squad, you'll design, build, and operate customer-facing AI platform capabilities that power intelligent product experiences across Cloudbeds.…
Added 1 hour ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
As a Senior Software Engineer on the Core AI Squad, you'll design, build, and operate customer-facing AI platform capabilities that power intelligent product experiences across Cloudbeds.…
Added 1 hour ago
Systems Engineer Stf - E4
Lockheed Martin
Owego, NY · Owego
Integration and Test Engineer / UAS Operator Staff

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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