Jobs in the United States

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Planet Fitness - Assistant General Manager - Full Time - Bellevue
Bellevue Fitness, LLC
Bellevue, TN
- Full-time
As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional “Judgement Free” member experience.…
Added just now
Planet Fitness - Assistant General Manager - Sun Garden
Saber Fitness Aborn, LLC
Sun Garden, CA
As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional “Judgement Free” member experience.…
Added 1 min ago
MI
Construction Manager
MasTec Inc
Green River, WY
- $185,000 to $205,000 USD / year
The Construction Manager II can run a standalone multi-craft project up to $100 Million dollars. The Construction Manager II’s primary role on a large construction project is to oversee…
Added 1 min ago
TC
Risk Manager
The City of Fort Worth
TX
- $120,000 to $130,000 USD / year
A Risk Manager job is available in the R Human Resources Department. In this high-profile role, you’ll provide program oversight of the workers’ compensation and return-to-work programs for…
Added 1 min ago
Plant Manager
NABRICO Marine Products
St Tammany, LA
NABRICO Marine Products is seeking a Plant Manager for one of our manufacturing facilities. This role will provide leadership for plant operations, driving safety, quality, productivity,…
Added 1 min ago
Registered Nurse
DAVITA
Cleveland, OH
Holistic Care Coordination: Collaborate directly with SNF facility medical staff, attending nephrologists, dietitians, and your Regional Operations Manager (ROM).
Added 1 min ago
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Sr Manager, Operations Innovation
DAVITA
Denver, CO
- $98,000 to $155,000 USD / year
Sound like you? Then you might be a great fit for Operations Innovation, Sr. Manager. Working on high priority COO initiatives by collaborating with senior operating leaders of DaVita…
Added 1 min ago
Program Presenter
Omaha Children's Museum, Inc
Omaha, NE
Perform daily operations (e.g. program set-up and re-set, cleaning costume pieces and props, checking supplies and quantities, recording attendance of programs.)
Added 1 min ago
SO
Business Development Manager
SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond
Tulsa, OK
- $60,000 to $75,000 USD / year
BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams
Added 1 min ago
Bike Mechanic
Motivate
San Francisco, CA
We are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation’s largest cities. With decades of…
Added 1 min ago
Bike Mechanic
Motivate
San Francisco, CA
We are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation’s largest cities. With decades of…
Added 1 min ago
Bike Mechanic
Motivate
San Francisco, CA
We are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation’s largest cities. With decades of…
Added 1 min ago
Senior Financial Analyst
Emerson
Round Rock, TX
…Global Financial Planning & Analysis (FP&A) Department within Process Systems & Solutions (PSS), a business unit of Systems & Solutions business group based in Round Rock, TX. This key role…
Added 1 min ago
Sr Manager, INFCOMM
CO/ NJ Internal Job Board
Remote, United States
The Senior Manager, Infrastructure Communications leads the team responsible for the operational health, administration, and evolution of enterprise communications and contact center…
Added 1 min ago
VO
Vans: Supervisor - Valencia
VF Outdoor, LLC
United States
- $21.4 to $28.8 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 2 mins ago
SO
HR OFFICER II
State of Maryland
MD
- $67,309 to $106,155 USD / year
…role in supporting the agency’s day-to-day Human Resources…
Added 2 mins ago
TC
Project Manager
The CBE Group, Inc.
United States
- $85,000 USD / year
We are seeking an experienced, highly organized, and results driven Project Manager who will be responsible for structuring a wide range of project management activities, tasks and…
Added 2 mins ago
Assistant General Manager
Four Points Ft. Walton Beach
Fort Walton Beach, FL
The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees,…
Added 2 mins ago
Information System Support Officer (ISSO)
Govcio LLC
San Antonio, TX
…Information Systems Security Officer (ISSO) to support the 616 Operations Center (OC) and 616 Air and Space Communications Squadron (ACOMS). The position serves as Lead ISSO and Alternate…
Added 2 mins ago
WX
Customer Service Representative I
WILEY X INC
Frisco, TX
- $18 to $21 USD / hour
…ensure excellent customer service, and help with the daily operations of the store, including opening and closing…
Added 2 mins ago
Sr Manager - Digital Operations
General Electric Company
United States
The Sr Manager – Digital Operations (DTSL) role is required to lead the digital technology agenda for the site and ensure stable, secure, and effective operations that directly support…
Added 2 mins ago
Janitorial Area Manager
Clean Team
Akron, OH
…environment and takes ownership of operational performance. The Area Manager will be responsible for leading teams, maintaining strong client relationships, ensuring service quality, and…
Added 3 mins ago
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Operations and Maintenance (O&M) Technician
NAES
Syracuse, NY
- $40 to $45 USD / hour
Carry out additional duties assigned by the Plant Manager or senior operations staff to support reliable and safe operation of the facility.
Added 3 mins ago
General Manager General Admin
projects/helpful-passage-853/companies/5eac5651-3998-4682-9f47-a0bde77d570a
Knoxville, TN
…Responsible for the overall sales (professional and retail), operations, production, delivery, purchasing, and inventory control of the location. Oversees the daily operations of the…
Added 3 mins ago
Logistics Specialist
Metrea
Moreno Valley, CA
…global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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