Jobs in the United States

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NAM, Southern Carlson
Black & Decker (U.S.) Inc.
Charlotte, NC
As a National Account Manager, you’ll be part of our commercial team working as a remote employee. You’ll get to:
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Intimissimi Seasonal Sales Lead PT at its Del Amo, CA - IAM9 location
ONIVERSE
Torrance, CA
- $18 to $28 USD / hour
…will work together with the team and reports to the Boutique’s Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Oniverse ambassadors by…
Added just now
TA
Bilingual Spanish-Speaking Trainer (9959)
The Arc Prince George's County
LARGO, MD
- $75,000 USD / year
Reporting to the Staff Development & Training Manager. The SDS’s primary responsibility will be to
Added 1 min ago
Senior Study Manager, Toxicology
Revolution Medicines
Remote, United States
The preclinical study manager is responsible for the operational activities associated with performing non-GLP and GLP toxicology studies from research to late phases of clinical…
Added 1 min ago
Store Manager - Famous Footwear
Famous Footwear
Phoenix, AZ
As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family. You do this by challenging yourself and…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
TEMPE, AZ
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 1 min ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
OKLAHOMA CITY, OK
- Full-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 3 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Athens, GA
- $16 USD / hour
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Added 3 mins ago
J
Software Engineering Manager
Jobot
Remote, United States
- $130,000 to $160,000 USD / year
…millions of learners worldwide. The business is focused on making learning more accessible, developing future-ready skills, and using technology to improve educational…
Added 3 mins ago
Financial Services Officer - Laguna Hills
Banc of California Page
Laguna Hills, CA
…growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we…
Added 4 mins ago
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Assistant Store Manager - Sales & Service, Full Time, Short Hills - Pottery Barn
Williams-Sonoma
Short Hills, NJ
- $25 to $28 USD / hour
- Full-time
Overview of the Assistant Manager of Sales and Service role
Added 4 mins ago
DS
Patient Coordinator
Dr. Scott Dickinson, D.M.D., P.C.
Tupelo, MS
- $15 to $17 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 4 mins ago
Sr. Project Manager, ALPR
Axon
Boston, MA · AZ
As a Project Manager at Axon, you are a national permitting authority - driving strategy, reducing risk, and steering deployment teams through the complex landscape of multi-jurisdictional…
Added 4 mins ago
CD
Patient Coordinator
Chandi DDS LLC
Festus, MO
- $17 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 4 mins ago
RD
Patient Coordinator
Rennigade Dental Group PLLC
Saint Augustine, FL
- $19 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 4 mins ago
Assistant Regional Property Manager, Real Estate - Lakeland
Publix Super Markets, Inc.
Lakeland, FL
The purpose of this position is to provide premier assistance to the Regional Property Manager (“RPM”) or Senior Regional Property Manager (“SRPM”) for Publix’s company controlled and…
Added 4 mins ago
TD
Patient Coordinator
Tuladhar Dentistry Holdings PLLC
DeFuniak Springs, FL
- $19 to $21 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 4 mins ago
MC
Patient Coordinator
MICHAEL C. DICKERSON DMD HOLDINGS, PLLC
Brandon, FL
- $18 to $20 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 4 mins ago
Principal Engineer
CURIA
United States
Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving…
Added 4 mins ago
RD
Patient Coordinator
R. DUSTIN DIXON DMD HOLDINGS LLC
Venice, FL
- $17 to $19 USD / hour
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
Added 4 mins ago
DM
Access & Advocacy Specialist (Pool)
Del Mar College
TX
- $25 USD / hour
…supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III: Cultivate, all employees are…
Added 4 mins ago
Medical Assistant 2
UM Corp (Enterprise)
Plantation, FL
…clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient…
Added 4 mins ago
Senior Technology Manager
Montana State University - Bozeman
MT
The Senior Technology Manager reports to the Director of the Technology Transfer Office and acts with a high degree of autonomy to assist MSU researchers to identify, protect, and license…
Added 4 mins ago
KB
Dental Office Manager
Katie Breeze Heald, PLLC
Morganton, NC
- $58,000 to $62,000 USD / year
…thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and…
Added 5 mins ago
Scheduler
Actalent
Lake Oswego, OR
Commitment to continuous learning and professional development, supported by access to ongoing education platforms.

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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