Jobs in the United States

25+ jobs

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Added 1 min ago
EU
EMT - Emergency Medical Technician
EMS Unlimited
Dodge City, KS
- From $45,000 USD / year
Commitment to ongoing learning and professional development
Added 1 min ago
EU
Paramedic
EMS Unlimited
Omaha, NE
- $21 to $30 USD / hour
Commitment to ongoing learning and professional development
Added 2 mins ago
District Manager
ADP
Augusta, GA · Columbia, SC · August, GA
Continuous Learner.You're always learning, growing, and questioning how things were done in the past to make them even better.
Added 5 mins ago
HG
H&M Store Visual Manager - Tyson Corner
H&M Group
McLean, VA
- $26.6 to $30.59 USD / hour
Responsible for recruiting, onboarding, performance management, upskilling and development for talents and new colleagues with Store Manager & Area Team
Added 6 mins ago
Professional Education Specialist - Chadwick Center - Professional Education
Rady Children's Health
San Diego, CA
Passionate about creating meaningful learning experiences and bringing complex projects to life? Join the Professional Education Services (PES) team at Rady Children's Health. and help…
Added 6 mins ago
DH
RN Educator, Clinical Documentation Integrity - Must Reside in Colorado
Denver Health
Denver, CO
- $85,600 to $132,600 USD / year
…strategy to advance program outcomes. As requested by the CDI Manager, the educator performs concurrent and retrospective reviews, quality reviews, audits for internal compliance and…
Added 6 mins ago
Senior Assistant Director for Financial Aid Operations and Student Experience
University of North Carolina- Chapel Hill
NC
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous…
Added 6 mins ago
SO
Senior .Net Developer (Software Development Specialist 4 - PN 20014439)
State of Ohio
Columbus, OH
- $46 to $48.28 USD / hour
Primary Job Skill: Software Development/Implementation
Added 7 mins ago
IG
Project Manager
Insight Global
San Diego, CA
- From $85 USD / hour
Continuous Learning: Stay updated on the latest developments in ServiceNow and integrated technologies, tools, and industry trends. Enhance your expertise to provide innovative solutions…
Added 7 mins ago
IG
Project Manager
Insight Global
Rives, VA
- From $85 USD / hour
Continuous Learning: Stay updated on the latest developments in ServiceNow and integrated technologies, tools, and industry trends. Enhance your expertise to provide innovative solutions…
Added 7 mins ago
Senior Manager, Operations & Maintenance Support
Express Wash Operations LLC
United States
Serve as the Operations & Maintenance Support subject-matter lead for maintenance training developed with Learning & Development.
Added 7 mins ago
Leadership Development Specialist 5
United Launch Alliance
Centennial, CO
The Leadership Development Specialist plays a key role in supporting ULA’s leadership and executive development priorities. This position designs, develops, delivers, and evaluates…
Added 9 mins ago
HA
Manufacturing Manager
Howmet Aerospace
Dover, NJ
- $120,000 to $150,000 USD / year
The Manufacturing Manager is critical to driving manufacturing excellence, continuous improvement, and delivering operational results. This role is responsible for ensuring the achievement…
Added 9 mins ago
Comms Planner, Attendee Marketing
Informa Group Plc.
Irving, TX
…This role also manages the campaign calendar and supports the development of the master brief, ensuring timely execution of communication sub-briefing activities based on the Campaign…
Added 10 mins ago
SR
Field Service Technician – Surface Drills, Kershaw, SC
SMC Region USC
TN
- $35 to $45 USD / hour
…employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and…
Added 10 mins ago
Warehouse Manager
AJM Packaging Corp
Joplin, MO
…plates, cups, bowls and bags, is seeking an experienced Warehouse Manager to its Joplin Warehouse team. The Warehouse Manager will direct and manage the overall inventory, warehousing, WMS,…
Added 10 mins ago
Deployment Engineer
ALVEST
Des Plaines, IL
Join a highly motivated team of experts while building your career through collaboration, learning opportunities, development activities, and team events.
Added 12 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Pulaski, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 12 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Lavergne, TN
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 12 mins ago
TO
Assistant Dining Manager
The Ohio State University
United States
- $17.69 to $22.96 USD / hour
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and…
Added 13 mins ago
Director, Human Resources - Transportation
CHS, Inc.
Inver Grove Heights, MN
…performance management, talent management, employee relations, learning and development, compensation planning and organizational…
Added 16 mins ago
Business Program Manager
Grant PUD
Ephrata, WA
Added 16 mins ago
Paper Machine Superintendent
Smurfit Westrock
Longview, WA
Comprehensive training with numerous learning and development opportunities
Added 16 mins ago
Paper Machine Assistant Superintendent
Smurfit Westrock
Longview, WA
Comprehensive training with numerous learning and development opportunities
Added 16 mins ago
CB
Process Engineer
Conagra Brands
Kent, WA
- $81,000 to $95,000 USD / year
Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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