Jobs in the United States

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Lead Power Systems Controls Engineer
Eaton Corporation
Smyrna, GA
- $97,000 to $143,000 USD / year
Knowledge of Power Monitoring and Control Systems and associated protocols (Modbus, DNP3, IEC-61850)
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Boilermaker Superintendent Job Details | Black & Veatch Family of Companies
Black & Veatch
Cartersville, GA
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Equipment Specialist - Construction Job Details | Black & Veatch Family of Companies
Black & Veatch
Newnan, GA · Carrollton, GA
Strong knowledge of construction equipment, maintenance procedures, and safety protocols.
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Project Engineer / 2025-2222
Walbridge Aldinger Company
Norcross, GA
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Advanced Cyber Security Architect/Engineer
Honeywell Technologies
Duluth, GA
As an Advanced Cyber Security Architect/Engineer at the Honeywell Industrial Cybersecurity Centers of Excellent and Innovation, you will lead the research, development, and engineering of…
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Tech Accelerate Graduate Program - Software Engineer I
RELX INC
Alpharetta, GA
Completing simple bug fixes and applying knowledge of test-driven development.
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Transportation Engineer Senior ($4,000 Hiring Incentive)
Arizona Department of Administration
AZ
The purpose of this position is to assist the Regional Traffic Engineer in managing technical reviews and to provide guidance, training, and direct supervision to the Traffic Engineering…
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DevOps engineer - Openshift
NTT Data Americas, Inc.
Alpharetta, GA
We are currently seeking a DevOps engineer - Openshift to join our team in Alpharetta, Georgia (US-GA), United States (US).
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Facilities Coordinator
Colonial Pipeline Company
Alpharetta, GA
· Working knowledge of building systems, including HVAC, UPS systems, generators, and fire-protection systems.
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Software Engineer Associate - Technology Development Program 2027, Atlanta, GA
Cargill
Atlanta, GA
What if your ideas could nourish the world? As an associate, we transfer your knowledge and skills into profound experiences that positively impact our global community. From food to…
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Program Analytics & Data Visualization Specialist I
Guidehouse
ATLANTA, GA
- $70,000 to $116,000 USD / year
Knowledge of data governance, data quality, metadata management, and reporting standards.
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Senior Platform Software Engineer - OCI
Oracle
Atlanta, GA
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
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Product Lifecycle Mechanical Engineer, Data Center Electrical Products and Services
Amazon
Atlanta, GA
We're seeking a Product Lifecycle Engineer with hands on design, manufacturing and installation experience of electrical products. If you have experience leading product design of…
Added 1 min ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Atlanta, GA
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 1 min ago
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Distribution Engineer III (Remote)
Actalent
Atlanta, GA
- $35 to $50 USD / hour
…underground distribution lines from 4 kV to 69 kV. They will engineer and design overhead, URD, re-conductoring and asset replacement projects, and underground cable/conduit distribution…
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Senior Staff Engineer - Agentic Identity
Cisco
Atlanta, GA
Working knowledge of device trust integrations, endpoint posture assessment, and hardware-backed identity signals for policy enforcement.
Added 1 min ago
Senior Business Intelligence Engineer
Humana
Atlanta, GA
The Senior Business Intelligence (BI) Engineer engages with business value streams on diverse and complex opportunities leveraging a variety of technology platforms. The individual will…
Added 1 min ago
Site Reliability Engineer
Highmark Health
Atlanta, GA
Maintains detailed documentation of systems, device inventories, processes, and procedures.Leads by example by sharing knowledge and best practices with other staff and cross-functional…
Added 1 min ago
Data Scientist 1
Baylor Scott & White Health
Atlanta, GA
Continuous Learning and Knowledge Sharing | 10% : Participate in peer reviews, document methods, seek
Added 1 min ago
Sr Forward Deployed Engineer (Palantir Foundry & Custom Development)
Jacobs
Atlanta, GA
We're looking for a Mid-Senior Forward Deployed Engineer (FDE II) to own real ambiguity: taking a rough problem statement from the client, Implementation Lead, PM, or Architect, and driving…
Added 1 min ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Atlanta, GA
Enabling the development teams with Cloud best practices and having knowledge of AWS Well architected Framework
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Chief Bldg Engineer Supervisor
CBRE
North Atlanta, GA · Alpharetta, GA · Cumming, GA · Brookhaven, GA · Atlanta, GA · Buford, GA · Cartersville, GA · Carrollton, GA · Decatur, GA · Duluth, GA · Johns Creek, GA · Suwanee, GA · Stone Mountain, GA · Sugar Hill, GA · McDonough, GA · Roswell, GA · Marietta, GA · Newnan, GA · Snellville, GA · Sandy Springs, GA · Peachtree City, GA · Milton, GA
As a CBRE Chief Building Engineer Supervisor, you will supervise the team responsible for planning, coordinating, and managing ongoing maintenance and repair operations for a facility, a…
Added 1 min ago
Platform Infrastructure Engineer
Maximus
Atlanta, GA
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 1 min ago
Senior Frontend Engineer - Hashicorp Vault
IBM
Atlanta, GA
Mentor and guide frontend engineers, sharing technical knowledge and promoting best practices in development processes
Added 1 min ago
Project Officer II Construction Manager
WSP
New York, NY · NY
Work with architect/engineer of record regarding change orders, interpretation of contract documents, shop drawing submittals/approvals and other technical matters as required to enforce…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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