Jobs in the United States

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Added 11 mins ago
Lead Network Engineer
Fortitude Mining, LLC
Aurora, NE · Grand Island, NE · Prosser, NE
The Lead Network Engineer is a key member of the IT & Cybersecurity team, responsible for implementing, maintaining, and securing network infrastructure supporting mission-critical mining…
Added 19 mins ago
O
Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
…clusters across OCI regions. You'll work on Kubernetes lifecycle management, distributed control plane services, automation, developer productivity tooling, and platform capabilities while…
Added 19 mins ago
Senior Site Reliability Engineer
DynatraceLLC
Detroit
Optimize Capacity Planning: Ensure cost-effective resource utilization while maintaining scalability and performance.
Added 19 mins ago
Tooling Design Engineer - Cast Iron Foundry
Caterpillar, Inc.
Hodges, SC
Collaborate with supply management and suppliers to support tooling development, quality, and supplier performance.
Added 19 mins ago
Manufacturing Line Manager - 2nd Shift
Siemens
Roebuck, SC
Own performance for safety, quality, delivery, cost, productivity, labor efficiency, scrap, overall equipment effectiveness, inventory, training, and employee engagement; use structured…
Added 19 mins ago
Lead .NET Developer
EPAM Systems
Fort Mill, SC
8+ years of proven experience as a Software Engineer with project experience leading the implementation of complex software deliverables
Added 19 mins ago
Industrial Engineer, Distribution Center
Ross Stores, Inc.
Fort Mill, SC
The Productivity Engineer I is responsible for the development, implementation, documentation, and support of the engineered production standards as well as the development and…
Added 19 mins ago
SR
Manager, Control Room - Salt Waste Processing Facility (SWPF)
Savannah River Mission Completion
Aiken, SC
- $94,500 to $170,000 USD / year
Fosters strong and disciplined Conduct of Operations (CONOPS) by addressing Human Performance issues and maintaining the highest standards in communications, procedure compliance, peer…
Added 20 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Columbia, SC
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 20 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Columbia, SC
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 20 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Columbia, SC
…customer data - the fundamental paradigm of identity and access management must…
Added 20 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Columbia, SC
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 20 mins ago
C
Regional Maintenance Manager
CBRE
Columbia, SC
- $200,000 to $210,000 USD / year
Handles the preparation of annual budgets, forecasts, management plans, monthly performance reports, and variance reports.
Added 20 mins ago
Supply Chain Capacity Engineer
Meta
Columbia, SC
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 20 mins ago
Platform Infrastructure Engineer
Maximus
Columbia, SC
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 20 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Columbia, SC
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 20 mins ago
Hardware Engineer, PCB Layout
Meta
Columbia, SC
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 20 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Columbia, SC
…components to enhance overall system efficiency and drive optimal performance in dynamic, cloud-native…
Added 26 mins ago
IC
Building Engineer
ISS Conversational ATS
WESTFORD, MA
- $35 to $45 USD / hour
The Building Engineer utilizes advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and…
Added 27 mins ago
Engineering Leader, Google COE
Fractal Analytics Inc
CA
Knowledge of capacity planning, resource management, rollout strategies, and production deployment processes.
Added 28 mins ago
Senior RF Systems & Business Development Engineer
Matrix Research, Inc.
Beavercreek, OH
Matrix Research is currently seeking an experienced Senior RF Systems and Business Development Engineer to lead technical hardware design and drive strategic growth for our growing business…
Added 31 mins ago
Lead Project Engineer Controls Systems - Americas
GE Vernova
Longmont, CO
…security, and improved quality of life. The Senior Project Engineer – Control Systems serves as the primary engineering point of contact for assigned projects, working closely with…
Added 31 mins ago
Traffic Signal Technician - Centennial, CO
Jacobs
Centennial, CO
This position is responsible for working with the City Traffic Engineer and other staff (Operations, Engineering, Traffic Management Center, and others outside of Traffic Services) to…
Added 31 mins ago
GC
Early Career Process Engineer
Geosyntec Consultant
Lakewood, CO
- $70,520 to $92,350 USD / year
Added 31 mins ago
Senior F5 Engineer
IDR Inc.
Englewood, CO
IDR is seeking a Senior F5 Engineer to join one of our top clients for an opportunity in Englewood, CO. In this role, you will help ensure application delivery, traffic management, and web…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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