Jobs in the United States

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Added 1 min ago
Data Center Plant Engineer, Mechanical
Google
Council Bluffs, IA
…data centers into the future. Our lab mirrors a research and development department -- cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you take…
Added 1 min ago
Software Engineering Tech Lead Manager, Search Intelligence, Discover User Understanding
Google
Mountain View, CA
8 years of experience in software development, including 5 years in machine learning, recommendation, personalization, ads or search quality.
Added 6 mins ago
Advanced Controls Engineer
Vertiv
Westerville, OH
The Advanced Thermal Control Engineer will provide technical expertise in Thermal Controls algorithm development focused in the areas of optimization and conditional-based maintenance…
Added 7 mins ago
EPC Automation Lead
Bechtel Corporation
AZ
…reservoirs. The project scope includes significant access road development, construction of the upper reservoir with dams and an overflow spillway, underground tunnel waterways in…
Added 11 mins ago
Senior Member of Technical Staff
Platform9 Systems
San Jose, CA
We are seeking an experienced Software Engineer to join our team working on our cloud native product suite. The ideal candidate will have a strong background in computer science, have…
Added 12 mins ago
Window IoT Core Embedded Engineer
Inabia Software & Consulting Inc.
Milwaukee, WI
Job Title : Window IoT Core Embedded Engineer
Added 12 mins ago
HW Engineer / Regulatory Engineer
Inabia Software & Consulting Inc.
Northford, CT
Looking for similar to a HW engineer /Regulatory Engineer with 5-10 years of experience, with experience on FIRE regulatory compliance (UL864) and testing activities.
Added 12 mins ago
Flight Management System (FMS) Verification Engineer
Inabia Software & Consulting Inc.
Cedar Rapids, IA
Job Title : Flight Management System (FMS) Verification Engineer
Added 12 mins ago
Embedded Linux Engineer – Qualcomm
Inabia Software & Consulting Inc.
MA
Job Title : Embedded Linux Engineer – Qualcomm
Added 12 mins ago
Embedded Hardware Engineer
Inabia Software & Consulting Inc.
San Jose, CA
5+ years of experience in embedded hardware/electronics design and PCB development.
Added 13 mins ago
Senior Engineer- Mechanical
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Engineer – Mechanical based in the United States.
Added 13 mins ago
J
Principal Offensive Security Engineer
Jobgether
Remote, United States
- $183,000 to $200,000 USD / year
…steps. Our partner is looking for a Principal Offensive Security Engineer based in the United…
Added 34 mins ago
Staff Software Engineer, Database Efficiency
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 34 mins ago
Senior Software Engineer, Search Security Engineering
Google
Mountain View, CA · Cambridge, MA · New York, NY · Seattle, WA
5 years of experience with software development in one or more programming languages.
Added 34 mins ago
Software Engineer III, Search, AI/ML
Google
Cambridge, MA
2 years of experience with software development in C++.
Added 35 mins ago
Testsite Engineer, Quantum
GLOBALFOUNDRIES U.S. INC.
NY
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired…
Added 36 mins ago
Manufacturing Assembler
Teledyne Micropac, Inc.
Garland, TX
…water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical…
Added 36 mins ago
Manufacturing Assembler
Teledyne Micropac, Inc.
Garland, TX
…water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical…
Added 39 mins ago
Construction Manager, GES NA, Design and Construction
Amazon.com Services LLC
Arlington, VA · New York, NY
Added 40 mins ago
EPC Automation Lead
Bechtel
AZ
…reservoirs. The project scope includes significant access road development, construction of the upper reservoir with dams and an overflow spillway, underground tunnel waterways in…
Added 42 mins ago
Manufacturing Process Engineer - Display
Apple
Cupertino, CA
As a Manufacturing Process Engineer for Display technologies, you will be responsible for evaluating and developing technically complex manufacturing processes for parts and assemblies.…
Added 42 mins ago
Manufacturing Process Engineer - Display
Apple
Cupertino, CA
As a Manufacturing Process Engineer for Display technologies, you will be responsible for evaluating and developing technically complex manufacturing processes for parts and assemblies.…
Added 43 mins ago
(Senior) Solutions Engineer (f/m/d)
Jobgether
Remote, United States
…next steps. Our partner is looking for a (Senior) Solution Engineer (f/m/d) based in the United…
Added 44 mins ago
Vehicle Operations Engineer III - New Glenn 9X4 Cryogenic Propellant systems
Blue Origin Personnel, LLC
Space Coast, FL
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
Added 44 mins ago
ASIC Design/SDC Engineer
Inabia Software & Consulting Inc.
San Jose, CA
You are a diligent Design/SDC Engineer with strong analytical skills and a deep understanding of timing constraints, including clock groups, exceptions, and clock exclusivity. Proficient in…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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