Jobs in the United States

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Added 14 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Charleston, WV
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 14 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Charleston, WV
Join us as we pursue our vision to make machine data accessible, usable, and secure for everyone. As AI agents rapidly emerge as active users - executing searches, calling APIs, and…
Added 14 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Charleston, WV
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 14 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Charleston, WV
In this role, you will be supporting products that have recently been transitioned from on-prem data center into AWS Cloud. The position will be heavily involved in strategizing and…
Added 22 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Indianapolis, IN
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 22 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Indianapolis, IN
In this role, you will be supporting products that have recently been transitioned from on-prem data center into AWS Cloud. The position will be heavily involved in strategizing and…
Added 22 mins ago
Senior Coronary District Manager - Central North
Medtronic
Indianapolis, IN
We anticipate the application window for this opening will close on - 9 Nov 2026
Added 22 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Indianapolis, IN
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 32 mins ago
Infrastructure Engineer III
JPMC page
Plano, TX
Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data…
Added 36 mins ago
Senior Elastic Stack Data Integration Engineer IRES - SSFB/HSV
Amentum
Redstone Arsenal, AL
Position Title: Senior Elastic Stack Data Integration Engineer
Added 36 mins ago
Cloud Engineer
Progress Rail Services Corp.
Albertville, AL
The Cloud Engineer is responsible for designing, implementing, administering, and optimizing enterprise cloud and DevOps platforms that support application delivery, infrastructure…
Added 36 mins ago
IP Engineer
Uniti
Mobile, AL
As an IP Engineer, you will help design, engineer, optimize, and support Uniti’s IP core. You will apply strong routing, switching, security, and troubleshooting expertise to deliver…
Added 36 mins ago
Senior AWS Data Integration Engineer *
CGI Technologies and Solutions, Inc.
Birmingham, AL
CGI is seeking an experienced Senior AWS Data Integration Engineer to lead the development, enhancement, and support of an enterprise application that manages secure data exchanges between…
Added 40 mins ago
Technical Support Engineer 2
Jobgether
Remote, United States
As a Technical Support Engineer 2, you will play a key role in delivering high-quality technical support by investigating and resolving complex customer issues escalated from first-line…
Added 40 mins ago
Sr. Full Stack Software Engineer – AI Agents
Jobgether
Remote, United States
The Sr. Full Stack Software Engineer – AI Agents will design and deliver production-ready applications powered by sophisticated multi-agent systems on Google Cloud Platform (GCP). This…
Added 49 mins ago
Full Stack Engineer Stf
Lockheed Martin
Virtual Three, MI
The Lockheed Martin Artificial Intelligence Center (LAIC) team is seeking a high energy engineer with hands-on experience in developing AI/ML software in support of the AI Consulting team.…
Added 50 mins ago
Full Stack Engineer Stf
Lockheed Martin
Virtual Three, MI · MI
The Lockheed Martin Artificial Intelligence Center (LAIC) team is seeking a high energy engineer with hands-on experience in developing AI/ML software in support of the AI Consulting team.…
Added 50 mins ago
AI Software Engineer Operations
KLATencor Corporation
Ann Arbor, MI
Added 50 mins ago
Windows - Full Stack Engineer
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Utilize knowledge of software engineering, cybersecurity, system integration, and data management to ensure project deliverables meet overarching system requirements
Added 50 mins ago
Windows - Sr. Full Stack Engineer - ExPat
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Utilize knowledge of software engineering, cybersecurity, system integration, and data management to ensure project deliverables meet overarching system requirements
Added 52 mins ago
Electronic Engineer - SW Infrastructure
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems is looking to add a Electronics Engineer - SW Infrastructure to join our team in San Diego (Rancho Bernardo), CA. The candidate should be a self-starter…
Added 1 hour ago
J
Principal Offensive Security Engineer
Jobgether
Remote, United States
- $183,000 to $200,000 USD / year
Strong expertise in at least one major security domain, such as application and API security, cloud security, identity management, or enterprise environments.
Added 2 hours ago
Principal Cloud Engineer
Fidelity Technology Group, LLC
Westlake, TX
Designs and delivers enterprise scale cloud platforms across cloud native and containerized environments. Defines technical vision and engineering standards for observability platforms,…
Added 2 hours ago
Principal Cloud Engineer
Fidelity Technology Group, LLC
Westlake, TX
Designs and develops software applications with programming languages and deploys Application Program Interfaces (APIs) in the cloud through automation with integrated security and testing.…
Added 2 hours ago
Technical Relationship Manager (USA)
ControlUp
Remote, United States
Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop),…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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