Jobs in the United States

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Added 1 min ago
Manager of School Registration & Transportation
Hudson City School District
Hudson, NY
Minimum Qualifications: Candidate must currently hold a Manager of School Registration & Transportation position, within the district, have held or currently hold the permanent competitive…
Added 2 mins ago
Assistant Bakery Team Leader
Price Chopper
Amsterdam, NY
Delivers fast, friendly, helpful and efficient service to all Market 32/Price Chopper customers. Assists the Bakery Manager in overseeing day-to-day operations by ensuring compliance with…
Added 2 mins ago
EC
Operations Manager
Eaton Corporation
Orchard Park, NY
- $97,000 to $143,000 USD / year
The Operations Manager will achieve team operational performance metrics targets including Safety, Quality, Delivery, Inventory and Productivity ; drive continuous improvement through root…
Added 2 mins ago
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Automation Engineer
Saint-Gobain
AMHERST, NY
- $102,000 to $158,000 USD / year
…startup. The position reports to the Digital Transformation Manager and supports multiple manufacturing…
Added 2 mins ago
Senior Administrative Assistant
Stony Brook University
Stony Brook, NY
Functions as Office Manager and serves as Senior Administrative Assistant to the AVP/AD and perform confidential administrative duties in a professional manner. Direct and respond to…
Added 2 mins ago
Engineer Substation
Avangrid Service Co
CLIFTON PARK, NY
Engineer - Substations Location: Rochester, Binghamton, Brewster or Mechanicville, NY Reports to: Manager - Projects Unit Work Type: Office, 5 Days The salary range for this position is…
Added 2 mins ago
Specialty/Senior Specialty Representative – Bone Health - Upper / Central Manhattan, NY (Overlay)
Amgen
Manhattan, NY
…strategy and promoting Amgen products as led by the District…
Added 2 mins ago
Senior Director, Human Resources Business Partner LIRR Railroad
MTA
Jamaica, NY
…policy administration for MTA employees to ensure consistent application of organizational policy and practice as it applies to this population. Through multiple analytical processes, this…
Added 2 mins ago
Financial Solutions Advisor Registration Candidate - Greater Queens NY Market
Bank of America
Jamaica, NY
To proceed with your application, you must be at least 18 years of age.
Added 2 mins ago
Specialty Representative/Sr Specialty Representative -Primary Care - Yonkers, NY
Amgen
Yonkers, NY
…strategy and promoting Amgen products as led by the District…
Added 3 mins ago
JD Edwards Developer Analyst
Pernod Ricard USA
WHITE PLAINS, NY
…Edwards related processes. The position also requires performing application programming related activities such as gathering business requirements, analysis, creating functional and…
Added 3 mins ago
Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
Melville, NY
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
Added 3 mins ago
Agentic AI Platform (AgentCore) Senior Manager
Robert Half
NEW YORK CITY, NY
As a Senior Manager, you’ll partner with our clients to identify and manage risk. You'll develop strategies to solve complex business problems using new ways of thinking, and devise…
Added 3 mins ago
AWS EKS Lead - Cloud Platform Engineering Manager
Robert Half
NEW YORK CITY, NY
Protiviti is looking for a Technology Consulting Manager to join our growing Infrastructure, Cloud, and Security Engineering team.
Added 3 mins ago
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Senior Manager, Integrated Insights & Strategy (IIS), Bladder Cancer
Pfizer
New York City, NY
- $124,400 to $207,400 USD / year
The Senior Manager, Integrated Insights & Strategy (IIS), is a critical strategic advisor to the Bladder Cancer brand teams. Reporting to the IIS Bladder Cancer Lead, the Senior Manager…
Added 3 mins ago
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Sr Engineering Ops Manager
CBRE
New York City, NY
- $155,000 to $160,000 USD / year
As a CBRE Sr. Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or…
Added 3 mins ago
AN
HR Generalist
Acacia Network
Bronx, NY
- $35.71 USD / hour
Under the supervision of the Vice President of Human Resources and Talent Management and Human Resources Manager, the Human Resources Generalist as part of a wider HR team, is pivotal in…
Added 3 mins ago
M
Manager, New Car Engineering
MTA
Brooklyn, NY
- From $115,252 USD / year
…design for new car procurement(s) from technical specification development through contract closeout. The manager will be responsible for railcar operating systems including, but not…
Added 3 mins ago
M
Manager, SMS Standards and Procedures
MTA
Brooklyn, NY
- From $115,252 USD / year
This position is responsible for the development of the Scheduled Maintenance System (SMS) program for all revenue fleets. The incumbent will manage a staff of engineers to establish…
Added 3 mins ago
M
Manager, Carborne System Data Maintenance
MTA
Brooklyn, NY
- From $115,252 USD / year
…changes, and assist shops in implementing these changes. The manager will also implement a hardware configuration control plan for Portable Test Equipment (PTE) to maintain a state of good…
Added 3 mins ago
M
Manager, Carborne System Data Development
MTA
Brooklyn, NY
- From $115,252 USD / year
Added 3 mins ago
Work Café Relationship Manager, Williamsburg, Brooklyn, NY
Santander US
Brooklyn, NY
Ability to generate new business through prospecting and business development activities. .
Added 3 mins ago
YO
Volleyball Instructor (Prospect Park YMCA)
YMCA of Greater New York
BROOKLYN, NY
- $20 to $30 USD / hour
Added 3 mins ago
Engineering Technologist III
Duke Energy Carolinas, LLC
Charlotte, NC
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Tuesday, November 10, 2026
Added 3 mins ago
MB
First Line Risk Program Lead - Technology & Enterprise Operations
M&T Bank
Buffalo, NY
- $89,600 to $149,300 USD / year
Provide informal coaching of staff. Provide input to manager with regard to staff performance and growth/development of staff functions and responsibilities for risk initiatives they lead.

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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