Jobs in the United States

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Added 2 mins ago
T
Telecommunications Engineer
TEKsystems
Lansing, MI
- $80,000 to $125,000 USD / year
The Telecommunications Engineer is responsible for the design, configuration, testing, deployment, and ongoing support of enterprise telephony and contact center solutions. This role will…
Added 12 mins ago
Senior Software Engineer - Analytics Platform
Bloomberg
NY
The Analytics Platform department builds the distributed infrastructure that powers Bloomberg's analytics ecosystem. Our systems process more than 700 billion requests every day, providing…
Added 13 mins ago
UX Designer, Geo Makers
Google
New York, NY · Mountain View, CA · Seattle, WA
…UI components, and interactive workflows across Google Maps platform and our geospatial toolset. You are a hybrid design engineer who treats code as a primary design medium, combining…
Added 13 mins ago
Software Development Engineer, Ads AI Core Infra
Amazon.com Services LLC
New York, NY
- Design, code and deploy scalable services and platform components that support developer tooling across Ads.
Added 14 mins ago
US & HCMC - Senior Software Engineer, Data Infrastructure
TinyFish
Palo Alto, CA
We're looking for a Senior Software Engineer, Data Infrastructure, to own how data is stored, traced, governed, and accounted for across TinyFish. The goal is to make the answers to "where…
Added 14 mins ago
Java Software Engineer
Charles Schwab Inc.
Southlake, TX · Austin, TX
…investing and financial planning. As a Java Software Development Engineer supporting the CCAT organization, you will help build and evolve the Schwab Customer Identifier (SCID), the…
Added 14 mins ago
Principal Software Engineer – GRS Innovation (Generative AI)
Liberty Mutual Insurance
Boston · Portsmouth · Indianapolis · Plano · Columbus
…developing cloud-native applications on AWS or a comparable cloud platform. Experience with automated testing, source control, CI/CD pipelines, and modern software-delivery practices.…
Added 16 mins ago
Senior Software Engineer, AI Native
Cambridge Mobile Telematics
Cambridge, MA
CMT is seeking a senior-level versatile Software Engineer to join our AI Native team. This team has a dual mandate: spreading efficient AI tool usage across the organization and building…
Added 17 mins ago
Sales Engineer, Mid Market - TOLA
Samsara
Remote, United States
As a Sales Engineer at Samsara, you’d be an integral part of a diverse team working to help modernize essential industries through the application of cutting edge IoT solutions. Your work…
Added 17 mins ago
Principal Software Engineer – GRS Innovation (Generative AI)
Liberty Mutual
Boston, MA · Portsmouth, NH · Indianapolis, IN · Plano, TX · Columbus, OH
We are looking for an inquisitive hands-on engineer who enjoys working at the intersection of experimentation and practical delivery. You will explore ambiguous problem spaces, rapidly…
Added 20 mins ago
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Principal Application Software Engineer- Oracle Health
Oracle
United States
- $99,600 to $209,500 USD / year
We are seeking a versatile Principal Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 20 mins ago
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Senior Application Software Engineer- Oracle Health
Oracle
United States
- $86,100 to $187,000 USD / year
We are seeking a versatile Senior Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 27 mins ago
Staff Engineer 3
SLAC National Accelerator Laboratory
Menlo Park, CA
…operation enables a broad scientific program and provides a platform for continued development of accelerator technologies and…
Added 27 mins ago
Senior Staff Software Engineer, GeminiApp Infrastructure, DeepMind
Google
Mountain View, CA
Share Senior Staff Software Engineer, GeminiApp Infrastructure, DeepMind
Added 28 mins ago
Sr. Software Engineer (Systems Engineering, C/C++)
NetApp
San Jose, CA
NetApp is seeking a highly experienced Senior Software Development Engineer to help lead innovation across cloud infrastructure, software-defined storage, virtualization, and distributed…
Added 28 mins ago
Software Engineer/Principal Software Engineer – Data Analyst
Northrop Grumman
San Diego, CA · Palmdale, CA
Northrop Grumman Aeronautics Systems is looking to add a Software Engineer/Principal Software Engineer- Data Analyst to join our team on site in either in Rancho Bernardo, CA or Palmdale,…
Added 30 mins ago
Lead AI Architect ( Agentic SDLC )
Orion Innovation
Edison, NJ
We’re looking for an exceptional, hands-on Applied AI Engineer who combines deep software engineering expertise with creative thinking about developer productivity. You’re already a power…
Added 32 mins ago
Mission Software Engineer
Anduril Industries
Waltham, MA
We're looking for a Mission Software Engineer to join the Imaging Interfaces team. This is not a pure product development role. You will spend meaningful time keeping fielded systems alive,…
Added 33 mins ago
Senior Director of eSoftware Engineering – Ultra-Low-Latency C++ / Equities Technology
JPMC page
New York, NY · Jersey City, NJ · NY
…Equities Electronic Trading Technology team as a core, hands-on engineer on our ultra-low-latency trading platform. You will design, build, and optimize the latency-critical C++ that powers…
Added 34 mins ago
Staff Engineer, Mechatronics-Capital Equipment
Celestica International LP
Remote Employee US, NH
We are seeking a high-caliber Mechatronics Engineer to serve as a Subject Matter Expert (SME) for complex Semiconductor Capital Equipment and industrial automation. Acting as a technical…
Added 39 mins ago
Senior AI Engineer
Suffolk
Boston, MA
…intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America…
Added 47 mins ago
Principal Engineer – Java, Python & Data Platforms
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC
Wells Fargo is seeking a Principal Engineer to join the Control Monitor technology team within Corporate & Investment Banking (CIB). CIB delivers capital markets, banking, and financial…
Added 48 mins ago
RU
Co-Pilot Power Automate Engineer
Randstad USA
Pennington, NJ
- $60 to $68 USD / hour
A Power-Automate Developer/AI Prompt & Automation Engineer with some Co-Pilot Studio experience to assist in streamlining repetitive tasks and business processes across the audit…
Added 50 mins ago
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Assembly and Test Technician
Aigen
Redmond, WA
- $70,000 to $90,000 USD / year
At Aigen, our mission is to accelerate the transition to regenerative agriculture - with a pesticide-free, solar powered robotics platform.
Added 51 mins ago
A
Golang Software Engineer
Actalent
Apex, NC
- $50 to $60 USD / hour
Job Title: Golang Software Engineer (Mid-Expert Platform Engineering)Job DescriptionThis contract role offers an opportunity for a mid-expert level Golang Software Engineer to join a…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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