Jobs in the United States

25+ jobs

Save this search

Added 17 mins ago
O
Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
…ownership - from design and implementation through production operations - and contribute directly to the reliability, scalability, and customer experience of one of OCI's foundational…
Added 17 mins ago
Senior Site Reliability Engineer
DynatraceLLC
Detroit
Monitoring Configuration: Configure and maintain robust monitoring solutions to ensure efficient, scalable, and seamless production operations.
Added 17 mins ago
Solutions Engineer
CGI Technologies and Solutions, Inc.
Charleston, SC
CGI Federal is looking for a Solutions Engineer to deliver client facing applications, integrations, and automation that streamline operations and improve business processes. This role is…
Added 17 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Charleston, SC
Serve as the primary finance partner to Engineering, Product, and Technical Operations leadership, translating technical roadmaps into financial plans and trade-offs
Added 18 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Columbia, SC
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 18 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Columbia, SC
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 18 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Columbia, SC
Drive Cross-Functional Alignment: Partner with Security, AI Platform, Product, and Cloud Operations teams to align identity architecture with operational constraints and customer workflows.
Added 18 mins ago
ENGINEER MANUFACTURING 2 / WEEKEND SHIFT AVAILABLE
HII
Goose Creek, SC
…ensure most efficient and productive layout. Designs sequence of operations and specifies procedures for the fabrication of tools and equipment and other functions that affect product…
Added 30 mins ago
Senior Accelerator Engineer, Cloud AI/ML server team
Amazon
Denver, CO
AWS Hardware Engineering is looking for a Senior Hardware Development Engineer to own the technical roadmap across all AI accelerator platforms in the organization. You will be the…
Added 37 mins ago
Software Engineer (Edge - Networking & Fleet)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Software Engineer (Edge – Networking & Fleet) based in United…
Added 44 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Charleston, WV
Drive Cross-Functional Alignment: Partner with Security, AI Platform, Product, and Cloud Operations teams to align identity architecture with operational constraints and customer workflows.
Added 49 mins ago
Data Engineer
Sedgwick Claims Management Services Inc.
Telecommuter, TX
PRIMARY PURPOSE: The Gen AI Engineer within the Transformation Office serves as the hands‑on architect of the enterprise data supply chain for the organization’s most advanced analytics,…
Added 1 hour ago
Infrastructure Engineer III
JPMC page
Plano, TX
As an Infrastructure Engineer III at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes…
Added 1 hour ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
…properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we…
Added 1 hour ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
…properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we…
Added 1 hour ago
Sr. Full Stack Software Engineer – AI Agents
Jobgether
Remote, United States
The Sr. Full Stack Software Engineer – AI Agents will design and deliver production-ready applications powered by sophisticated multi-agent systems on Google Cloud Platform (GCP). This…
Added 1 hour ago
J
Data Engineer Client Data Operations
Jobgether
Remote, United States
- $115,000 to $145,000 USD / year
…applications and next steps. Our partner is looking for a Data Engineer Client Data Operations based in the United…
Added 1 hour ago
Sr SATCOM Field Engineer Sr - Ex Pat Japan
Lockheed Martin
Bethesda, MD · Bethesda
…problems, takes corrective actions to ensure the most efficient operations of the SATCOM equipment. Monitors status and performance of Transmission/Receive systems. Quickly responds to…
Added 1 hour ago
Systems Engineer Senior Staff - E5
Lockheed Martin
Littleton, CO · Littleton
Ability to operate in a dynamic environment and tackle numerous roles as part of the daily program operations
Added 1 hour ago
Systems Engineer Staff - E4
Lockheed Martin
Littleton, CO · Littleton
As a Systems Flight Hardware/Software Integration Engineer, your responsibilities will include, but are not limited to, the following:
Added 1 hour ago
Systems Engineer Senior - E3
Lockheed Martin
Littleton, CO · Littleton
As a Systems Flight Hardware/Software Integration Engineer, your responsibilities will include, but are not limited to, the following:
Added 1 hour ago
Systems Engineer Staff - E4
Lockheed Martin
Littleton, CO · Littleton
…perspective to ensure successful testing and the transition to…
Added 1 hour ago
Systems Engineer Senior - E3
Lockheed Martin
Littleton, CO · Littleton
…perspective to ensure successful testing and the transition to…
Added 1 hour ago
Systems Engineer Senior Staff - E5
Lockheed Martin
Littleton, CO · Littleton
…system level integration & test, and deployment into flight operations. The Lead ESI has a strong understanding of Electrical SV Subsystems (EPS, GN&C, COMMS, etc.), the internal/external…
Added 1 hour ago
Systems Engineer Staff - E4
Lockheed Martin
Littleton, CO · Littleton
…system level integration & test, and deployment into flight operations. The ESI has a strong understanding of Electrical SV Subsystems (EPS, GN&C, COMMS, etc.), the internal/external…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

Apply About employer

Report this job