Remote jobs in the United States

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Added 5 mins ago
Sales Engineer, Mid Market - TOLA
Samsara
Remote, United States
As a Sales Engineer at Samsara, you’d be an integral part of a diverse team working to help modernize essential industries through the application of cutting edge IoT solutions. Your work…
Added 9 mins ago
Enterprise Customer Success Manager
IMPLAN Group LLC
Remote, United States
…does. In practice, the role works much like a forward deployed engineer. The CSM works inside the customer's process, not just next to it: setting up first projects alongside the customer's…
Added 13 mins ago
Lead Quality Engineer
Humana Insurance Company
Remote, United States
The Lead Quality Engineer leads the quality assurance and testing strategy for Medicaid Clinical platforms and integrations, ensuring solutions meet business requirements and operate…
Added 23 mins ago
EA
Senior Full Stack Software Engineer
ExTrac AI
Remote, United States
- $165,000 to $180,000 USD / year
We are looking for a Senior Software Engineer based in the Washington DC area to work across ExTrac's backend services and the infrastructure they run on. This is a generalist role by…
Added 40 mins ago
AI Enablement Engineer
Revalize
Remote, United States
The AI Enablement Engineer will help build, deploy, and support production AI tools, agents, and workflows used across Revalize. Working closely with business stakeholders and senior…
Added 46 mins ago
Technical Support Engineer
Tray.ai
Remote, United States
…explains it clearly, whether to a customer on a live call or to an engineer in a bug ticket. As our platform evolves, that increasingly means understanding how customers build with AI and…
Added 50 mins ago
Senior Sales System Engineer 2-Plat
AT&T Services, Inc.
Remote, United States
…sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development…
Added 1 hour ago
Senior Staff Engineer - INFOR M3 Supply Chain Consultant
Nagarro
Remote, United States
Responsible for business process analysis, solution configuration, user support, issue resolution, testing, training, and continuous process improvement.
Added 1 hour ago
Managing Consulting Engineer - Microsoft 365
CDW Technologies, LLC
Remote, United States
Added 1 hour ago
Lead Forward Deployed Engineer / AWS / Python
Kelly Services
Remote, United States
Searching for a Machine Learning Operations Engineer, this person will build CI/CD pipelines, manage cloud infrastructure, monitor production AI systems, and ensure machine learning models…
Added 1 hour ago
Digital Engineering Integration Engineer
SABEL SYSTEMS TECHNOLOGY SOLUTIONS LLC
Remote, United States
Identify opportunities to reduce manual activities through automation and process standardization.
Added 2 hours ago
Senior Security Engineer
Runware
Remote, United States
As Senior Security Engineer, you will own the security of Runware's AI supercomputer: the bare-metal GPU fleet, the Sonic Inference Pods it lives in, the managed Kubernetes clusters we hand…
Added 2 hours ago
Graduate - One Engineering - Mechanical Engineer - Cherry Point
BP Products N.A. Inc.
Remote, United States
As a graduate engineer, you won’t just learn the ropes – you’ll help build what’s next. Why work in engineering at bp?
Added 2 hours ago
K
Senior Software Engineer – AI Infrastructure
Kraken
Remote, United States
- $127,200 to $254,400 USD / year
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied…
Added 3 hours ago
Software Engineer (Edge - Networking & Fleet)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Software Engineer (Edge – Networking & Fleet) based in United…
Added 3 hours ago
Lead Database Administrator (Remote EST - United States)
Partnerize
Remote, United States
As a database engineer, you will operate with a high degree of autonomy, acting as the principal technical authority and taking end-to-end ownership of our database estate. You will be a…
Added 3 hours ago
Technical Support Engineer 2
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer 2 based in the United States.
Added 3 hours ago
Sr. Full Stack Software Engineer – AI Agents
Jobgether
Remote, United States
…steps. Our partner is looking for a Sr. Full Stack Software Engineer – AI Agents based in the United…
Added 3 hours ago
J
Data Engineer Client Data Operations
Jobgether
Remote, United States
- $115,000 to $145,000 USD / year
…applications and next steps. Our partner is looking for a Data Engineer Client Data Operations based in the United…
Added 3 hours ago
Procurement Engineer Stf - E4
Lockheed Martin
Remote, United States
The Staff Supplier Quality Engineer (PQE) will tactically and strategically support suppliers who supply parts to all locations of Sikorsky Aircraft. This position is for a staff individual…
Added 3 hours ago
Component Engineer Staff- E4
Lockheed Martin
Remote, United States
You will be the Component Engineer on the Lockheed Martin Missiles & Fire Control team. Our team ensures that every component used on Lockheed Martin Missiles & Fire Control programs meets…
Added 4 hours ago
J
Staff Software Engineer
Jobgether
Remote, United States
- $260,000 to $306,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Software Engineer based in the United States.
Added 4 hours ago
J
Sr Backend Software Engineer I
Jobgether
Remote, United States
- $140,000 to $160,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Backend Software Engineer I based in the United States.
Added 4 hours ago
Senior Full-Stack Engineer (Backend Leaning)
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Full-Stack Engineer (Backend Leaning) based in the United…
Added 4 hours ago
Senior Financial Planning & Analysis Manager
Jobgether
Remote, United States
Partner with Accounting on software capitalization assessments and monitor engineering efficiency indicators, including R&D spending as a percentage of revenue and cost per engineer.

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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