Remote jobs in the United States

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Added 26 mins ago
Global Sales Coach
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 26 mins ago
Global Sales Coach
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 50 mins ago
Senior Sales Engineer (Ohio)
DQQ Cohesity Inc.
Remote, United States
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Added 2 hours ago
VP of Engineering
Jobgether
Remote, United States
Full-Stack Engineering: Design, develop, test, and deploy end-to-end features across frontend, backend, and database systems. Work primarily with React, Python/Django, and PostgreSQL while…
Added 2 hours ago
Infrastructure Specialist
Kyndryl, Inc.
Remote, United States
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always…
Added 2 hours ago
AWS DevOps/Security Engineer Senior/Architect
Jobgether
Remote, United States
We are seeking a highly experienced AWS DevOps/Security Engineer Senior/Architect to design, build, secure, and operate enterprise-scale cloud environments. This role plays a critical part…
Added 3 hours ago
J
Technical Architect Senior
Jobgether
Remote, United States
- $201,950 USD / year
The Senior Technical Architect will lead the design and development of a comprehensive technology platform supporting fully automated transactional insurance solutions for single-risk…
Added 3 hours ago
Senior Technical Consultant - CTEM / Vulnerability Management Engineer
Jobgether
Remote, United States
…Senior Technical Consultant - CTEM / Vulnerability Management Engineer based in the United…
Added 3 hours ago
Principal Cybersecurity Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Cybersecurity Engineer based in the United States.
Added 3 hours ago
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Remote, United States
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 3 hours ago
J
Software Engineer Lead
Jobgether
Remote, United States
- $105,000 to $135,000 USD / year
As a Software Engineer Lead, you will oversee the design, development, and lifecycle management of enterprise software solutions supporting digital banking, financial applications, and…
Added 4 hours ago
SentinelOne Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SentinelOne Engineer based in the United States.
Added 4 hours ago
Senior Software Engineer - Cloud SaaS - IE&A
Jobgether
Remote, United States
We are looking for an experienced Senior Software Engineer to help build and scale a new cloud-based SaaS platform from the ground up, serving the welding and fabrication industry. In this…
Added 4 hours ago
Senior Knowledge Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Knowledge Engineer based in the United States.
Added 4 hours ago
J
Senior Data Engineer
Jobgether
Remote, United States
- $130,000 to $200,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Data Engineer based in the United States.
Added 4 hours ago
Cloud Security Engineer
Jobgether
Remote, United States
The Cloud Security Engineer will play a key role in strengthening and maintaining security across enterprise cloud environments, with a primary focus on AWS and Microsoft Azure, alongside…
Added 5 hours ago
J
Lead Site Reliability Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Site Reliability Engineer based in the United States.
Added 5 hours ago
E
Software engineer
Element
Remote, United States
- $120,000 to $140,000 USD / year
We are seeking a passionate and talented Software Engineer to join our team in the United States. This role is perfect for individuals who are eager to apply their skills in a fast-paced…
Added 5 hours ago
Senior Backend Engineer - India
Lighthouz AI
Remote, United States
…agents. We help freight brokers, 3PLs, and factoring companies process invoices, rate confirmations, and PoDs in seconds - not hours - by replacing manual audits and brittle RPA with…
Added 5 hours ago
PP
QA Automation Engineer
Pecan POS
Remote, United States
- $90,000 to $111,000 USD / year
As a QA Automation Engineer, you will help ensure high product quality across our web and API systems by building scalable automated test coverage and continuously improving our testing…
Added 5 hours ago
S
Senior Software Engineer
Source
Remote, United States
- $155,000 to $175,000 USD / year
Senior Software Engineer (Backend or Full-Stack)
Added 5 hours ago
Senior Distributed Systems Engineer
OpenDataLabs
Remote, United States
We’re looking for a Distributed Systems Engineer to help design and build the scalable infrastructure powering data access and compute in the Vana network.
Added 5 hours ago
EA
Senior Product Engineer (India)
Elm AI
Remote, United States
- ₹3,500,000 to ₹7,000,000 INR / year
…relationships. Rather than waiting for someone to log in and push a process forward, Elm’s agents keep workflows active, current, and in…
Added 5 hours ago
RU
Data Engineer V - US
Rackspace US, Inc.
Remote, United States
- From $165,830 USD / year
Cloud Professional Data Engineer or ML Engineer certification.
Added 5 hours ago
Product Manager (Forward-Deployed)
Ume Intelligence, Inc.
Remote, United States
When an operational edge case occurs for a client, you resolve it immediately and engineer safeguards so it cannot happen again. When an operator executes the same workflow manually for the…

ControlUp

Technical Relationship Manager (USA)

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

About the Role:

As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ControlUp’s solutions. This role is instrumental in ensuring a seamless customer journey, from initial design and onboarding through ongoing adoption, expansion, and optimization.

You will work closely with customers to design, implement, and configure ControlUp solutions tailored to their unique needs and deliver strategic guidance, workshops, and best practices.

Ultimately, the goal of this role is to maintain and grow a portfolio of highly engaged customers who not only achieve significant business value but also become vocal advocates for ControlUp. The TRM will typically manage 12-15 strategic accounts.

Reports to the Manager, TRM Americas.

Who We’re Looking For:

ControlUp TRMs are experienced IT professionals with a deep understanding of end-user technology and IT operations. They are not only technically proficient but also strong communicators who can clearly articulate the "how" and "why" of ControlUp’s solutions, influencing customers to fully leverage the platform.

Successful TRMs are self-motivated, charismatic problem-solvers who thrive on working collaboratively with customers to solve complex technical challenges faced by IT Operations teams across industries, while continuing to push the boundaries of their own knowledge each day.

What You’ll Own:

Customer Engagement & Success:

Support customers using active listening and consultative investigation techniques to deeply understand their needs.
Provide technical guidance on implementation best practices, solution operation, adoption strategies, performance tuning, and use case enhancement.
Mentor and coach customers on how to maximize their ControlUp deployment and explore new use cases.
Partner with Customer Success (CSMs/ESMs) to drive adoption, account health, and renewal and expansion outcomes.
Help customers adopt ControlUp’s automation and AI-driven capabilities.
Occasionally travel to customer sites as needed (average of 1-2 visits per quarter).

Technical Expertise & Advocacy:

Identify and develop technical collateral, including best practices, deployment architectures, and solution guides.
Build and maintain deep knowledge of the entire ControlUp product portfolio to ensure effective customer support.

Collaboration & Continuous Improvement:

Provide feedback to management on process and practice improvements.
Contribute to internal technical projects, such as supporting new product features, benchmarking, troubleshooting, and best practices development.
Act as a consultant to Sales and Presales during the sales process, especially when expanding existing customer accounts.
Share AI-assisted techniques with the team (scripting, documentation, analysis).

What You’ll Bring:

Enterprise IT consulting experience with a strong technical foundation in endpoint and desktop management, VDI and application virtualization (e.g., Omnissa, Citrix, Azure Virtual Desktop), and the Microsoft ecosystem, including endpoints.
A background in roles such as Desktop Engineer, Cloud Engineer, or EUC Specialist, with a proven ability to design, build, and deliver solutions in large enterprise environments.
A track record of technical leadership and customer engagement, with exceptional communication skills and the ability to translate complex technical concepts and risks into actionable insights for stakeholders at all levels.
Hands-on fluency using AI assistants and coding tools (e.g., Cursor, Claude Code, Codex) in daily work to write, review, and troubleshoot scripts, including how to validate AI-generated output before it reaches a customer environment.
A working understanding of how AI and automation are changing IT operations (such as AI-assisted troubleshooting, automated remediation, and agentic workflows), and the ability to discuss them credibly with customers, including questions about governance, data handling, and human oversight.
PowerShell scripting skills and experience working with APIs to automate or integrate systems.
Strong organizational, note-taking, and time management skills.

Why You’ll Love It Here:

Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.

Ready to join? Apply now and help us shape the future of IT and employee experience.

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