Jobs in the United States

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Added just now
Audio Visual Technical Director
Shepard Exposition Services
Remote, United States
Manage designated large-scale or complex events as Production Manager as assigned by the General Manager or Vice President of AV Operations, with full accountability for event margins.
Added just now
Audio Visual Technical Director
Shepard Exposition Services
Remote, United States
Manage designated large-scale or complex events as Production Manager as assigned by the General Manager or Vice President of AV Operations, with full accountability for event margins.
Added just now
Audio Visual Technical Director
Shepard Exposition Services
Remote, United States
Manage designated large-scale or complex events as Production Manager as assigned by the General Manager or Vice President of AV Operations, with full accountability for event margins.
Added just now
Audio Visual Technical Director
Shepard Exposition Services
Remote, United States
Manage designated large-scale or complex events as Production Manager as assigned by the General Manager or Vice President of AV Operations, with full accountability for event margins.
Added 1 min ago
CC
Floating School Nutrition Assistant Manager for the Saint Stephens Feeder
Catawba County Schools
Newton, NC
- $17.31 to $18.66 USD / month
JOB TITLE: School Nutrition Floating Assistant Manager
Added 1 min ago
Job Profile AI Native Software Engineering Manager - Reinvention Center
Accenture LLP Company
955 Chesterbrook Blvd, MS
…testing, debugging, modernization, documentation, analysis, and operations, and design engineering workflows in which agents can safely perform bounded development and operational…
Added 2 mins ago
Principal DevOps Engineer
OneStream
United States
…role partners across teams to drive reliable, efficient cloud operations at…
Added 3 mins ago
Manager, Population Health
CVS Health
Work at Home, IL
As a Manager, Population Health, you will play a critical role in supporting our Oak Street Health patients, providers and business by advancing the organization's clinical and population…
Added 3 mins ago
Facility Maintenance Manager
US Foods, Inc.
Norcross, GA
The Manager, Facility Operations - SSA is responsible for the safe, efficient, and compliant operation of all facility, domicile and hub functions and systems, including general…
Added 3 mins ago
Area Director Human Resources- Buda TX
US Foods, Inc.
Austin, TX
Must possess a minimum of 7 years of Human Resources experience ,with increasing levels of responsibility, including support for senior level business · Must have direct experience leading HR
Added 3 mins ago
UF
Overnight Transportation Coordinator
US Foods, Inc.
Norwich, CT
- $29 USD / hour
…reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468.…
Added 3 mins ago
Warehouse Coordinator
US Foods, Inc.
Twinsburg, OH
…reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468.…
Added 3 mins ago
E-commerce Account Manager
Sony Electronics Inc
United States
Must have a minimum of 5 years of relevant sales, account management, e-commerce, consumer electronics, retail, or related experience · In lieu of degree must have 9+ years of related experience
Added 4 mins ago
Senior ASIC Cost Analyst, Silicon Operations
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA · Bellevue, WA
…supply chain. As designs mature, you'll own the cost governance process. That means setting cost targets, maintaining the official cost baseline, reviewing changes against those targets,…
Added 4 mins ago
Sr. Manager, Risk Governance & Assurance
eBay Inc.
United States
Dedicated to working the Hybrid Model with 3+ days per week onsite in our Austin, TX office · Ability to work onsite three days per week in eBay's Austin office
Added 5 mins ago
Community Manager
Brighthaven
Portland, OR
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce
Added 5 mins ago
General Manager II - Last Mile & Food Service Operations
LFS Lineage Foodservice Solutions, LLC
Westborough, MA
We're looking for an experienced General Manager with a strong background in last-mile food service operations to lead a well-established, tenured team.
Added 5 mins ago
Information Security Analyst Senior
The Elevance Health Companies, Inc.
United States
…support in significant projects and performs the most complex operations and administration tasks; respond to level 3 & 4 change and problem requests without supervision; lead level 1 & 2…
Added 6 mins ago
Anti-Trafficking Field Officer Fellowship
LOVE JUSTICE INTERNATIONAL
United States
To ensure excellence and accountability across our global operations, Love Justice has developed more than 30 core processes. These structured methods help our partners run their programs…
Added 6 mins ago
Anti-Trafficking Field Officer (French Speaking)
LOVE JUSTICE INTERNATIONAL
United States
To ensure excellence and accountability across our global operations, Love Justice has developed more than 30 core processes. These structured methods help our partners run their programs…
Added 6 mins ago
Forming Machine Operator Setup Technician
Multifab
Spokane Valley, WA
Monitor machine operations to detect malfunctions and process deviations.
Added 6 mins ago
Assistant Marketing Manager
Nongshim USA INC
Rancho Cucamonga, CA
Support brand portfolio management by analyzing consumers, competitors, and company performance, and help optimize operations across new and existing brands
Added 7 mins ago
NM
Patient Access Specialist
Northwestern Memorial Healthcare
Geneva, IL
- $18.4 to $27.6 USD / hour
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
Added 7 mins ago
NM
Patient Access Specialist
Northwestern Memorial Healthcare
Geneva, IL
- $18.4 to $27.6 USD / hour
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
Added 7 mins ago
NM
Patient Access Specialist
Northwestern Memorial Healthcare
Geneva, IL
- $18.4 to $27.6 USD / hour
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.

Controlling Systems

Dispatch, Outreach, and Office Coordinator

Denver, CO, United States

$20 to $25 USD / hour

Apply on controlling-systems.careerplug.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $25 USD / hour
Posting language: English
Posted: Jun 10, 2022

Original job description

Benefits:

Spiffs, Rewards, & Employee Contests
Competitive Compensation
Paid Vacation
401(k)
Bonus based on performance
Health insurance
Training & development
Dental insurance
Opportunity for advancement
Vision insurance

The Service Dispatcher, under the supervision of the Office Manager, plays a crucial role in supporting the administrative and operational aspects of the Service Department.

About the Role

We are seeking a highly organized and proactive Dispatch, Outreach, and Office Coordinator to join our team. This position is the central hub of daily operations - balancing technician scheduling, customer communication, lead tracking, and administrative support. The right candidate will thrive in a fast-paced environment, take initiative, and ensure that both our operations teams and customers experience seamless, professional support.

Key Responsibilities

Scheduling & Dispatching

Receive and prioritize incoming service requests from customers.
Schedule and dispatch HVAC technicians for service calls, installations, and maintenance jobs.
Adjust routes and schedules in real time to maximize efficiency and handle emergencies, delays, or cancellations.
Conduct daily follow-ups on outstanding leads and open service tickets.

Customer Service & Communication

Act as the main point of contact for customers, technicians, and management.
Answer inbound calls and emails related to service requests, scheduling, and pricing.
Provide courteous, accurate, and timely responses to customer inquiries, including warranties and follow-ups.
Document and address customer concerns, ensuring prompt resolution and satisfaction.
Maintain customer records, service histories, and warranties in company software (Sera).

Monitoring & Support

Track technician progress throughout the day and provide operational support as issues arise.
Monitor job completion and confirm customer satisfaction (including “Happy Calls” post-service).
Report recurring service issues and inefficiencies to management.
Ensure technicians have proper tools, materials, and information before jobs.

Lead Tracking & Outreach

Monitor and track new leads from platforms such as Angi, Yelp, Bullseye Pro, Google Local Services, and others.
Provide reporting on lead sources, conversion rates, and outreach effectiveness.
Support marketing efforts by coordinating follow-ups on incoming leads.

Office Coordination & Administrative Support

Intake and process customer calls, creating/updating job records in Sera.
Manage workflow between service and install teams, ensuring jobs move smoothly from sales through completion.
Handle permits, inspections, warranties, and parts orders.
Maintain compliance with company policies, warranties, and safety requirements.
Prepare detailed reports for management, including service performance, audits, and quality assurance.

Qualifications

2+ years of experience in dispatching, scheduling, office coordination, or related administrative roles (HVAC/Service industry experience preferred).
Strong multitasking and organizational skills with the ability to adjust priorities quickly.
Excellent communication skills - both written and verbal.
Proficiency with scheduling/dispatch software (experience with Sera a plus).
Problem-solving mindset with the ability to remain calm under pressure.
Comfortable with customer-facing interactions and conflict resolution.

Why Join Us?

Be part of a growing and respected HVAC/Electrical/Solar company.
Work in a dynamic role where no two days are the same.
Competitive pay and benefits package.
Opportunity to directly impact customer experience and operational efficiency.

THIS IS NOT A REMOTE POSITION

👉 How to Apply: Submit your resume and cover letter to https://sites.google.com/controllingsystemsco.com/csi-application/home .

Apply on controlling-systems.careerplug.com About employer

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Jobs in the United States