Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
UG
Lead Software Engineer
UnitedHealth Group
Raleigh, NC
- $112,700 to $193,200 USD / year
We live in a time of unprecedented technical capability and possibility. Health care is at a pivotal point in this journey where even small gains can lead to major transformation. You could…
Added 1 min ago
Cable and Optics Engineer
Hopkinton, MA
Join us as a Electrical Senior Engineer on our Cables & Optics team in Santa Clara, CA to do the best work of your career and make a profound social impact.
Added 1 min ago
Manufacturing Engineer
Burbank, CA
Provide machining, manufacturing and technical support to our suppliers and customers. Provide supplier capability studies. Provide direction and support for machining of new parts and…
Added 2 mins ago
Mechanical Engineer III
Sierra Nevada Corporation
Lone Tree, CO
Qualifications You Must Have:
Added 2 mins ago
IT Support Technician III
Sierra Nevada Corporation
Sparks, NV
Qualifications You Must Have:
Added 2 mins ago
Systems Engineer Intern
Sierra Nevada Corporation
Southern Pines, NC
Qualifications You Must Have:
Added 2 mins ago
Welding Engineer - Shipbuilding
Kiewit
Ingleside, TX
Kiewit is seeking a Welding Engineer to support vessel fabrication and construction at the KOS yard. This role works with project engineering, production, quality, inspectors and the…
Added 2 mins ago
Enterprise Architect (Solutions Engineer), Identity
Workday, Inc.
Remote, United States
· 4+ years in a technical pre-sales, solutions engineering, or identity architect/engineer role, OR equivalent hands-on experience in IAM/IGA/AI.
Added 2 mins ago
Plant Engineer
Stratas Foods
Englewood, NJ
The Plant Engineer I will provide engineering support and project leadership for the plant. The expectation is that this role will spend approximately 60% of the time on project related…
Added 3 mins ago
Maintenance Engineer
Manpower Engineering
Houston, TX
Our client, a leading organization in the chemical manufacturing industry, is seeking a Maintenance Engineer to join their team. As a Maintenance Engineer, you will be part of the Plant…
Added 3 mins ago
Maintenance Worker
Manpower
Fayetteville, NC
Minimum 5 years of commercial office building maintenance experience required
Added 3 mins ago
D
Technical Account Manager
Delinea
Remote, United States
- $89,760 to $112,200 USD / year
- Must have UNIX and/or Linux administration experience in large organizations
Added 4 mins ago
Senior Databricks Engineer/Architect
Virtasant
Remote, United States
Experienced Senior Data Engineer or Data Architect specializing in designing, developing, and optimizing scalable data pipelines using PySpark and Databricks.
Added 4 mins ago
Quality Engineer Co-Op (Spring 2027)
VALEO NORTH AMERICA
Hamilton, OH
VALEO NORTH AMERICA is seeking a highly motivated and detail-oriented Quality Engineer Co-Op for the January 2027 rotation at our Hamilton, Ohio manufacturing facility.
Added 5 mins ago
Estimator - BESS
RES
United States
…accurate, competitive, and timely estimates for Bid-Build and EPC (Engineer-Procure-Construct) construction Requests for Proposals…
Added 5 mins ago
Senior Safety and Environmental Compliance Engineer
Tarana Wireless, Inc.
Milpitas, CA
As a Senior Safety and Environmental Compliance Engineer, you will work in a team whose primary responsibility is to bring up and maintain a stable operating platform and build a system for…
Added 5 mins ago
Construction Engineer
Egis Group
Franklin, TN
We have combined decades of trusted U.S. engineering expertise with the global reach, technical excellence, and career opportunities of a leading international engineering, consulting, and…
Added 5 mins ago
Construction Engineer
Egis Group
Knoxville, TN
We have combined decades of trusted U.S. engineering expertise with the global reach, technical excellence, and career opportunities of a leading international engineering, consulting, and…
Added 6 mins ago
Software Engineer NextGen AI Search
Cisco Systems, Inc.
RTP, NC
As a Software Engineer, you will be a core contributor to our engineering efforts, focusing on building high-performance data pipelines, search infrastructure, and agentic components that…
Added 6 mins ago
Software Engineer NextGen AI Search
Cisco Systems, Inc.
San Jose, CA
…productivity through intelligent, agentic experiences. As a Technical Leader, you will sit at the intersection of Data Engineering, Search Science, and Generative AI. You will lead a team…
Added 6 mins ago
Full-stack Engineer 4
Capital One
Richmond, VA
Provide technical leadership and direction across Agile teams, setting standards for design, development, and operational excellence
Added 6 mins ago
AI Engineer 3 (AI Foundations)
Capital One
NY · McLean, VA · San Jose, CA
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work…
Added 6 mins ago
Director, Machine Learning Engineer
Capital One
San Jose, CA · San Francisco, CA · McLean, VA · NY
…emerging technologies to join our team. As a Machine Learning Engineer people leader, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling…
Added 6 mins ago
Network Engineer 4 ((Cloud Operations Resilience Engineering)
Capital One
Plano, TX · McLean, VA · Richmond, VA
…frameworks and emerging technologies to join our team. As a Network Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation across Capital…
Added 6 mins ago
VD
Principal Forward Deployed AI Engineer
Verizon Data Services LLC
Basking Ridge, NJ · Irving, TX · Charlotte, NC · Temple Terrace, FL
- $120,500 to $231,000 USD / year
As a Principal Forward Deployed AI Engineer within Verizon’s Transformation Command Center (TCC), you will embed directly into the frontline of Verizon’s core Business Units to solve our…

Contoro Inc.

Remote Support Engineer, Deployment

Austin, TX, United States

Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 13, 2026

Original job description

JOIN CONTORO ROBOTICS – REVOLUTIONIZING WAREHOUSE AUTOMATION WITH CUTTING-EDGE ROBOTICS

At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation.

We’re looking for talented and ambitious individuals to join us on this journey - helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you!

Employment Type: Full-Time

Location: Austin, TX (on-site, with up to 25% travel to customer sites)

Schedule: Shift-based. Current shifts are 5:00 AM to 1:30 PM CT or 1:30 PM to 10:00 PM CT. Shift times may change as customer operating hours change.

INTRO

Contoro Robotics is an Austin, Texas-based startup building AI-powered industrial robots to transform warehouse operations. Our mission is to deliver reliable robots that solve real-world labor shortages while pushing the boundaries of human-in-the-loop robotics.

We are looking for a Remote Support Engineer who is technically curious, systematic, calm under pressure, and excited to work at the intersection of robotics, software, and real-world operations. You enjoy getting to the bottom of hard problems, and you enjoy teaching others how to do the same.

ABOUT THE ROLE

As a Remote Support Engineer, you will be the primary point of escalation for all field issues during your shift. You will learn every aspect of how our robots operate, including hardware, sensors, electrical systems, software, and networking, and use that knowledge to support on-site Engineers and Technicians as they troubleshoot issues in the field.

Day to day, you will help resolve live field issues, perform software updates, record issues reported from customer sites, and lead first-level triage and root cause analysis (RCA) before escalating to our development teams.

You will also help build the foundation of our remote support organization. You will define troubleshooting guides and SOPs and develop the training program for future Remote Support Associates.

This role is based in Austin, TX, with occasional travel (less than 25%) to customer sites to gain firsthand experience with how our robots are deployed and operated.

JOB RESPONSIBILITIES

FIELD ESCALATIONS & REMOTE SUPPORT

Own all field escalations during your shift, serving as the primary technical contact for on-site Engineers and Technicians
Support Engineers and Technicians in real time as they troubleshoot hardware, software, electrical, network, sensor, and operational issues
Perform and coordinate software updates on deployed robots, and verify robot health and performance after each update
Monitor deployed robots through internal tools, respond to alerts and exceptions, and prioritize issues based on urgency and customer impact
Maintain awareness of multiple active deployments at once
Follow established safety procedures and verify that robots are operating safely and within established parameters

TRIAGE & ROOT CAUSE ANALYSIS

Record issues reported from the field accurately and consistently, including logs, screenshots, images, timestamps, and steps to reproduce
Perform first-level triage and RCA to determine whether an issue can be resolved in the field or needs to be escalated
Escalate issues to software, hardware, and autonomy development teams with clear problem statements and supporting data
Identify recurring issues and trends across robots and sites, and communicate patterns to engineering and operations teams
Track escalated issues through to resolution and help verify fixes in the field

DOCUMENTATION & TRAINING

Define, write, and maintain troubleshooting guides, playbooks, and SOPs for the robot fleet
Develop training materials and onboarding programs for future Remote Support Associates
Train and mentor Remote Support Associates, and act as their escalation point
Keep documentation current as new issues are discovered, software is released, and field feedback comes in
Help establish best practices and processes as the remote support organization grows

FIELD EXPERIENCE

Travel to customer sites occasionally (less than 25%) to observe operations firsthand, support deployments as needed, and bring field insights back into guides and training

QUALIFICATIONS

Bachelor's degree in Robotics, Mechatronics, Software Engineering, Electrical Engineering, or a related field
2+ years of experience troubleshooting robotics systems
2+ years of experience developing technical guides, SOPs, and/or training materials
Strong, methodical troubleshooting skills across hardware, software, and electrical systems
Ability to stay calm and organized while handling multiple simultaneous escalations
Excellent written and verbal communication skills, with the ability to explain technical issues clearly to both technical and non-technical audiences
Ability to work an assigned shift (currently 5:00 AM to 1:30 PM or 1:30 PM to 10:00 PM CT) and adapt as operating hours change
Ability to travel to customer sites up to 25% of the time

PREFERRED QUALIFICATIONS

Experience with Jira or another ticket management system (TMS)
Experience with Linux, ROS 1 and 2, and PLCs
Experience supporting autonomous robots, industrial equipment, warehouse automation, or other connected physical systems
Experience performing remote software deployments or updates on fielded hardware
Working knowledge of TCP/IP networking, including IP addressing and subnetting, DNS, DHCP, VLANs, and Wi-Fi/LTE connectivity, with hands-on experience diagnosing network issues using tools such as ping, traceroute, SSH, and Wireshark/tcpdump
Experience with monitoring dashboards and log analysis tools
Experience building or running a technical training program
Familiarity with tools such as Confluence and Slack

COMPANY BENEFITS

Medical, Dental and Vision
401k and match
Life and Disability Insurance
Paid Parental Leave, Marriage, Bereavement and more
Health & Wellness Program
Continued Education support
18 days PTO for new hires

Apply on jobs.ashbyhq.com About employer

More about this job

Skills

Teaching
Troubleshoot
Root cause analysis
Troubleshooting
Documentation
Onboarding
Robotics
Mechatronics
Electrical engineering
Communication skills
Jira
TMS
Linux
DNS
DHCP
Traceroute
Wireshark
Tcpdump
Atlassian Confluence
Slack

Report this job

Work requirements

Jobs in the United States