Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This position is onsite at the Bay City Service Center located in Bay City, MI but will cover Zone 1 on a need-by-need basis (West Branch, Tawas, Midland). The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities
The Supervisor Electric Operations provides planning, direction, regulatory compliance and oversight to assure completion of field construction, maintenance, service and emergency work to Company Electric Transmission and Distribution facilities in a safe and cost-effective manner. Responsible for the oversight of a geographical area within a Consumers Energy territory including all electric operations deliverables, LVD deliverables, and employee oversight.
Essential Duties and Responsibilities
- Influences others outside of department area regarding policies, practices and procedures, including design, scheduling, Fleet, Supply Chain, Facilities, Damage Assessment, etc.
- Manage and resolve escalated complaints. Inspects job sites to check on work progress, assures satisfactory completion and plans new assignments; prepares requisitions for operations and maintenance supplies, equipment and materials and supervises special projects as required.
- Responsible for ensuring projects and departmental milestones are achieved within approved budgets.
- Accountable for work plan adherence and adjustments to work plan (resources, equipment, materials, etc.), associated coordination with internal (Supply Chain, Fleet, Facilities, Engineering, CEM, Corporate Safety, Union Safety, Public Safety, etc.) and external customers (residential, commercial, industrial and municipal).
- Lead Daily Operating Reviews, Cross Functional Weekly Operating Reviews.
- Authority for personnel actions including time sheet approval, Estimated Straight Time accounting, CDL Medical program compliance, administering apprenticeship program, annual required Health Safety Environmental (HSE) training, administering Policy and Procedural updates, Driver Vehicle Inspection Records adherence, Automated employee roster callout system database (ARCOS) administration, request and reserve on call and storm restoration resources, Personal Protective Equipment acquisition and distribution including inspection, testing and replacement.
- Tool acquisition, distribution, replacement and adherence.
- Third Party Contract purchase order and/or approval (Hydrovac, Traffic Control, etc.) Customer De-energizing agreements oversite.
- MPSC/CEO complaint investigation and resolution.
- Supervise team OM&C Bargaining unit employees.
- Responsible for education and adherence to Corporate Safety Manual, Electric Methods and Procedures Manual, Electric Distribution Manual, MIOSHA standards, OSHA standards, DOT standards, Business Continuity Plans, Code of Conduct and all Employee Policy and Process manuals.
- Responsible for grievance procedures, on investigations (safety and disciplinary) and associated disciplinary recourse.
- Using knowledge of departmental processes to ensure goals are met, Responsible to participate in Daily Operating Reviews, Weekly Operating Reviews, Monthly Operating Reviews, Rally Rooms, Problem Solving Events, Safety Health and Guidance Teams, Safety Culture Teams, Fix It Now Teams, Safety Grass Roots Teams, Financial Programs.
- Understanding of company and departmental metrics/financials, create and update visual management, problem solving, Lean tool education and utilization, Waste Elimination identification, input and follow through to completion for cost savings, automation identification.
- Participate in on-call rotation for zone (average 12 weeks per year), On-call or activated for storm restoration (to lead both Consumers Energy and/or contractor crew resources - average of 20 occasions per year), respond to emergent events 24/7, manage company's High Load Response process including adhering to MISO Conservative Operations Guidelines, etc.
- Duties typically outside of normal business hours and in addition to normal 100% of duties
- Operate under general supervision.
- Recommends proposed changes and enhancements to systems and facilities operation; responds to complaints and requests for information; prepares and maintains reports of completed job orders and the status of jobs in progress.
- Other duties as assigned or may be necessary.
Knowledge/Skills/Abilities
- Knowledge of safe work practices and procedures; in-depth knowledge of Work Methods Manual, and electric distribution operations and construction; demonstrated leadership capabilities including the capacity to lead change efforts in a competitive business.
- Knowledge of the Corporate Safety Manual - all applicable sections to Electric Operations
- Technical Knowledge in electric transmission or electric distribution or electric metering gained either through a technical field of study and/or through related work experience
- Presentation Skills aka. Ability to speak to a crowd, ability to speak with the public, etc.
- Proficient in the storm process and use of supporting computer systems and programs (e.g., ARCOS, OMAR/Service Suite, ADMS (Outage Management System. Leading contingents of Line crews, engineers and others outside of department OMS, and Outlook)
- Problem solving
- Supervisory Skills in a diverse, equitable and inclusive environment (negotiating, conflict resolution, employee development, etc).
- Ability to transfer experience and knowledge
- Negotiate with local Union Leadership to resolve barriers and find solutions to meet the company''''s needs while serving our employees and customers
Education/Experience
- Bachelor's Degree in a Business, Technical, or related field with two (2) or more years of related electrical or leadership experience.
- [OR] Associate Degree in a Business, Technical, or related field with four (4) or more years of related electrical or leadership experience.
- [OR] High School Diploma or GED with six (6) or more years of related electrical or leadership experience.
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
