Jobs in the United States

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Added 1 min ago
Financial Management Lead - Public Sector, Intel
BDO USA Experienced
McLean, VA · Washington, DC
BDO is seeking a manager level professional to support project delivery activities for Intelligence Community (IC) Agencies. The individual in this position will provide guidance in one or…
Added 1 min ago
Bilingual Deskside Technician I - Spanish
Stefanini Group
Miami, FL
May need to be available to provide support at other client locations as needed
Added 5 mins ago
Wireless Sales Associate
Granite Telecommunications
Orlando, FL
Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility.
Added 5 mins ago
Project Cost Analyst
LEIDOS ENGINEERING INC
Columbus, OH
…leads to provide comprehensive Project Management Services that support Leidos' electric utility clients. The Project Cost Analyst will be part of an established Project Management Office…
Added 6 mins ago
Field Sales Representative
Howmet Aerospace
Whitehall, MI
The ideal candidate for this role will have a strong commercial, aerospace marketing and/or technical/engineering background, ideally including customer account management and relationship…
Added 7 mins ago
Technical Sales Specialist, VP - MA, NY,
Presidio
Woburn, MA
…presales and solution development and GTM responsibilities from a technical lens, from an Application, Security, AI, Collab, Cloud, Infrastructure and all other Managed Services. In support…
Added 8 mins ago
Cartus EVIP Relocation Consultant - US Remote
Anywhere
Remote, United States
Minimum 3 years of relocation and Domestic Homesale experience required
Added 8 mins ago
Bilingual Deskside Technician I - Spanish
Stefanini Group
Miami, FL
May need to be available to provide support at other client locations as needed
Added 9 mins ago
AI & Data Science Engineer III
Deloitte US
Dallas, TX
…data platforms. Our delivery models are tailored to meet each client's unique…
Added 11 mins ago
Customer Success Manager - US
Constructor
Remote, United States
- Fielding and troubleshooting customer support requests
Added 13 mins ago
Fireproofing General Superintendent
Christman Constructors, Inc.
Lansing, MI · Grand Rapids, MI · Detroit, MI · Livonia, MI
Provides expert technical support to partners as required to determine constructability, schedule, means and methods, and to resolve any related issues.
Added 14 mins ago
Senior Electrical Engineer
WSP
Arlington, VA · New York, NY · Pittsburgh, PA · San Antonio, TX · Decatur, AL · Meridian, ID · Denver, CO · San Diego, CA · Tacoma, WA · NY · Huntsville, AL
Support senior engineers with research and recommendations of components identified in design requirements, as well as field equipment applications and operations.
Added 14 mins ago
Civil Designer
WSP
Cincinnati, OH · Billings, MT · Exton, PA
…collaborate with talented professionals and multiple design teams to support successful project delivery. Through hands-on project experience, departmental training initiatives, and…
Added 16 mins ago
Preconstruction Manager
Timberlab Inc.
Piedmont, SC
Management, coordination and delivery of the preconstruction phases of the project and providing technical leadership.
Added 16 mins ago
IT OT Project Manager
ManpowerGroup
Westwego, LA
Our client, industrial and manufacturing operations is seeking a IT OT Project Manager to join their team. As a IT OT Project Manager, you will be part of the IT/OT convergence workstream…
Added 17 mins ago
LI
Data Center Market Leader / Senior Project Manager
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Miamisburg, OH
- $110,000 to $150,000 USD / year
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Added 17 mins ago
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Data Center Market Leader / Senior Project Manager
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Charlotte, NC
- $110,000 to $150,000 USD / year
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Houston, TX
- $110,000 to $150,000 USD / year
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Added 17 mins ago
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Added 17 mins ago
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Constructor

Customer Success Manager - US

Remote, United States

Apply on jobs.ashbyhq.com About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

About You

You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the most important one. You’ve worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they’re happy they partnered with you. Further, you’re a curious person, and you’d love the opportunity to work with a technology team that includes data scientists, algorithm experts, and front-end engineers to expand your knowledge.

ABOUT US

Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.

Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.

We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.

Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.

About the Position

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services.

Your specific responsibilities will include:

Repaying our customers’ trust through ensuring they get live with our product and are thrilled with the results
Understand the needs and roles within the enterprise organizations we work with and help to manage prioritizations and misalignments. If two people within a customer ask for different things, your team must understand how to prioritize for the success of the organization without hurting feelings
Helping craft and dictate both internal and external narratives for what’s needed to make a customer successful
Effectively asking for and managing engineering time to ensure important work for customers is prioritized and unimportant requests are resolved with minimal to no engineering resources
Fielding and troubleshooting customer support requests
Creating and updating customer documentation and training materials as needed
Always looking for new ways you can make our integration process more robust and make customers feel even more successful

Requirements

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting
Excellent communication and interpersonal skills
Know what an API is and have interacted with them before
Excellent ability to quickly understand the different roles in an organization, focus on the ones most important to a task, and craft clear narrative to get people behind your ideas
Ability to convince and motivate those around you to do what you know is right
Enjoy interacting with customers and solving new problems daily
Ability and desire to learn quickly, think outside the box, and come up with solutions to problems

How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

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More about this job

Skills

Troubleshooting
Customer service
Documentation
Communication skills
Interpersonal skills
Create solutions to problems

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Work requirements

Jobs in the United States