IT support technician jobs in the United States (4,363 jobs)

Find it support technician jobs across the United States. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 9, 2026

Hiring at a glance

View jobs

Open jobs: 4,363
Employers: 2,482

Advertised starting pay

Average starting payUSD / hour: $24.37Across 1,017 listings
Average starting payUSD / year: $65,832Across 395 listings
Average starting payUSD / month: $4,837Across 21 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 3%130 listings
Hybrid: 3%117 listings
On-site: 13%566 listings

Not specified: 81% (3,550 listings)

Employers hiring include TEKsystems (118), Robert Half (98), Amazon.com Services LLC (59).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT support technician jobs in the United States

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Added 29 days ago
EA
Application Support Analyst (Tier II) - CSM / Modernized
Empower AI Inc.
UNAVAILABLE, DC
- $79,390 USD / year
Added 29 days ago
EA
Application Support Analyst (Tier II) - Legacy CA
Empower AI Inc.
UNAVAILABLE, DC
- $79,390 USD / year
Added 29 days ago
Desktop Support Technician (Laptops on Foreign Travel)
Edgewater Federal Solutions, Inc.
Albuquerque, NM
Edgewater Federal Solutions is seeking a Desktop Support Technician Laptops on Foreign Travel (LOFT).
Added 29 days ago
End User Support Technician
Edgewater Federal Solutions, Inc.
Albuquerque, NM
Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for…
Added 29 days ago
End User Support Technician
Edgewater Federal Solutions, Inc.
Albuquerque, NM
Edgewater is seeking a Windows Desktop Support Technician to support a major national laboratory. You will provide end-user support with processes for managing and delivering services that…
Added 29 days ago
Lead Applications Systems Programmer Analyst - Radiology IT Support, Hybrid
Dartmouth-Hitchcock Health
Lebanon, NH · Concord, NH · Nashua, NH · Bennington, VT · Keene, NH · Manchester, NH · New London, NH · Windsor, VT · Claremont, NH
…implementation of new systems, the revision of existing systems, and to support special projects. Mentors other Information Systems…
Added 29 days ago
Computer Technician Mid
DecisionPoint | Cortek
Ogden, UT
DecisionPoint Corporation is seeking a Computer Technician to join our IRS Operations Service Support (OSS) Support Services team. The Computer Technician (Mid-level) will assist in…
Added 29 days ago
Technical Support Representative Level 1
ConstructConnect
Cincinnati, OH
…supporting our customers at every interaction through technical support and training to create consistent high levels of customer…
Added 29 days ago
IT SUPPORT TECHNICIAN - ONSITE
A.C. Coy
Chandler, AZ
The A.C.Coy company has an immediate opening for an IT Support Analyst. Ideal candidates must have 3+ years of IT deskside support experience. Must have experience with Windows 10/11,…
Added 29 days ago
IT Support Specialist
Tao Motor Inc
Plano, TX
Job Summary: As an IT Support Specialist, you will be an integral part of our operations team, providing essential IT support to ensure our retail and wholesale e-commerce systems run…
Added 29 days ago
Help Desk Technician I (MCU)
AMERICAN SYSTEMS
Quantico, VA
An Average Day:As Help Desk Technician I, you will create and troubleshoot tickets and provide in-person, over-the-phone, and remote technical support. This role offers a diverse mixture of…
Added 29 days ago
AS
Help Desk Specialist Manager
AMERICAN SYSTEMS
Arlington, VA
- $133,000 to $222,100 USD / year
…Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and…
Added 29 days ago
Computer Technician III
Abacus Technology
Sierra Vista, AZ
Abacus Technology is seeking a Computer Technician to provide technical support for a variety of IT issues for the Army Test and Evaluation Command (ATEC) at Fort Huachuca. This is a…
Added 29 days ago
IT Support Technician
Abacus Technology
Sumter, SC
Abacus Technology is seeking an IT Support Technician to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support…
Added 29 days ago
Help Desk Technician
Abacus Technology
Hanscom AFB, MA
Abacus Technology is seeking a Help Desk Specialist to provide technical support for end users for the BLITS program at Hanscom AFB. This is a full-time position.
Added 29 days ago
G
IT Support Technician II
Goldbelt
Newport News, VA
- $35.97 to $43.97 USD / hour
Added 29 days ago
Operations Help Desk Specialist
Entarian
Suitland, MD
Entarian is actively seeking candidates to support Search and Rescue monitoring activities for the United States Mission Control Center (USMCC) Search and Rescue Satellite-Aided Tracking…
Added 29 days ago
Sr Help Desk Specialist /Installer
Entarian
Yorktown, VA
This role works with NAVSUP OIS Customer Fleet Support Center/OIS Retail Partial Connectivity and Alteration Install Team (AIT) as w
Added 29 days ago
Field Computer Technician
BlockRock South LLC
Alexandria, VA
Join Our Tech Team – Field Computer Technician Wanted!
Added 29 days ago
Field Computer Technician
BlockRock South LLC
Chicago, IL
Join Our Tech Team – Field Computer Technician Wanted!
Added 29 days ago
IT Support Analyst III
Quanta Power Solutions, LLC
Birmingham, AL
Added 29 days ago
IT Support Specialist II
Quanta Government Solutions, LLC
Remote, United States
Added 29 days ago
Senior IT Support Specialist
Quanta Government Solutions, LLC
Remote, United States
Added 29 days ago
IT Support Analyst
Boomtown Casino Biloxi
Biloxi, MS · Bay St Louis, MS
…that cares about your career growth and will help you get the support you need to expand your…
Added 29 days ago
IT Service Desk Analyst
EMCOR Building Services
Tempe, AZ

ConstructConnect

Technical Support Representative Level 1

Cincinnati, OH, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Sep 21, 2027
Education: High school diploma
Experience: MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc)
Posting language: English
Posted: Sep 21, 2026

Original job description

Overview

This position sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction.

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.

Responsibilities

What You’ll Be Doing

Responsible for handling technical support trouble tickets.
Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:
Order of response/urgency of tickets.
Contact method and timeline.
Correct/appropriate response to ticket.
How/when to close tickets and whether/if a ticket should be reassigned or escalated.
Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.
This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.

Qualifications

What You Bring to the Team

High School Diploma or GED required, Associates or better desired
MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc)
Strong understanding of Operating Systems, MS Office, and Email
Database Application knowledge strongly desired
Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented
Pleasant, clear speaking voice and excellent written communication skills
Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone

Physical Demands and Work Environment

The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
Team members are expected to maintain a dedicated and ergonomically appropriate workspace.
Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify® is a registered trademark of the United States Department of Homeland Security.

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More about this job

Skills

Technical support
Communication skills
Microsoft Office

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