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Retail Personal Banker Associate I
Fifth Third Bank, National Association
Sarasota, FL
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
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Personal Banker II - Walnut Creek DeNovo
Fifth Third Bank, National Association
Hampton, GA
Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
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DeNovo Financial Center Manager - Springfield, TN
Fifth Third Bank, National Association
White House, TN
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
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Talent Branding Recruitment Marketing Partner
Ocean State Lot
North Kingstown, RI
- $65,000 to $80,000 USD / year
The Talent Recruitment Marketing Partner at Ocean State Job Lot (“OSJL” and “Company”) is the strategic architect and functional owner of the recruitment marketing programs and targeted…
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Strategic Growth Program Manager - Advanced Packaging
EKC Advanced Electronics USA, LLC
Wimington, DE · Sunnyvale, CA
Qnity is seeking a highly driven Strategic Growth Program Manager to organize and lead a portfolio of enterprise-priority growth and incubation programs supporting the Advanced Packaging…
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Regional Quality Manager
CRH
Atlanta, GA
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
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Manager I, Process Engineer
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Lakeland, FL
Makes discipline management decisions under the general direction of the Location Manager of Engineering. Manages discipline resource mobilization and demobilization to maintain sufficient…
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Quality Inspector, CWI
MasTec Inc
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- $48 to $55 USD / hour
The Quality Inspector will report to the site Quality Manager or Quality Field Operations Manager as applicable, and indirectly to the Sr. Manager of Quality Control, and will be…
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Employee Experience Manager
Goodwill Greater Milwaukee & Chicago
Milwaukee, WI
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and development, driving store productivity, and ensuring sales and margin targets are met. This…
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Technology Product Owner – Developer Experience platform
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CHARLOTTE, NC · IRVING, TX
Wells Fargo is seeking a Technical Product Owner – Senior Lead Digital Product Manager to lead the vision, strategy, roadmap, and execution of the Orchestra Application Development…
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Production Operator 1 - (2nd Shift - 2:00pm to 10:30pm M/F)
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This position reports to the Sr. Manager, Operations and is part of the Manufacturing & Operations department located in Duncan, SC and will be an on-site role.
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General Manager (Site)
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The Site General Manager is an inspirational leader who oversees a designated travel center, where they are responsible for coaching and leading the site in operating a successful and…
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Quality Assurance Administrator
B10 Wells Fargo Bank, N. A.
SALT LAKE CITY, UT
Escalate material errors, systemic issues, or trend concerns and partner with the QA Associate Manager on root-cause identification and resolution.
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Manager Clinical Affairs
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Direct and collaborate with internal and external staff, and liaise with partner sites and physicians, to ensure successful conduct of assigned clinical programs consistent with company…
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Sr. Base Marketing Manager – Retention/Renewal
T-Mobile USA, Inc.
Bellevue, WA · Overland Park, KS
…planning, creating, and producing targeted communications and programs for business decision makers, authorized users, and account stakeholders. The role requires developing business cases…
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Mobile Associate, Store-in-Store, Retail Sales
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…to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store…
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HR Manager
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…special projects. Serves as a strategic and tactical business partner to the Plant Manager and his leadership team. Specific responsibilities are as…
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General Manager, FSP Operations
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Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
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Field Access Manager - New Orleans
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The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work…
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Senior Manager, Security Operations Center
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Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
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Customer Representative, Sales MAH
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Integrations Program Manager
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Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
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Senior Customer Solutions Engineer
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Senior Project Manager
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Partner with other departments or offices to secure specialized resources for the project.
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Associate Wealth Advisor
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Constellation

Operations Program Manager

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About the role The Operations Program Manager leads Constellation's Operations Coordinator (OC) team, which provides day-to-day support to our researchers and programs. In this role, you’ll be responsible for the people, the development path, and the capacity of the team that keeps our research center running. This is a people management role, and a people development role where your primary responsibility is to manage and develop the careers of a team of 5-10 junior Operations Coordinators to be both excellent in their current roles while preparing for long careers in AI safety. The OC role is an entry-level operations role. They handle arrivals and tours, requests, onboarding and offboarding, and event support for dozens of organizations and hundreds of researchers. Coordinators learn the core work, take on projects, and move into roles across the AI safety ecosystem. The Operations Program Manager is accountable for both sides of that: ensuring the team delivers excellent service every day, and that every coordinator develops their skills to prepare them for taking on more responsibilities. You will be responsible for prioritizing larger requests for OC time from Constellation teams and partner orgs. Since OC time is finite, you’ll weigh those tradeoffs and make clear, well-communicated decisions. As our organization grows, you’ll also work closely with other managers to develop and improve processes for efficiently handing off work between teams. This is a full-time, in-person role. You must be able to work on-site in Berkeley from 9am to 5pm on weekdays. There is occasional evening work for events and urgent issues.

Key responsibilities

People management and development People manage a team of 5-10 Operations Coordinators. Set goals, give regular feedback, and own performance management for up to ten OCs and Senior OCs. Guide each OC through their professional development path: core skills, mentorship, projects, and transition. Actively source small operations projects from other Constellation teams and partner orgs in our building to help them test their fit and land a strong next step. Coach and advise Senior OCs, who split their time between doing their own projects and training/mentoring new OCs. Managing the OC hiring process and own hiring decisions for new cohorts of OCs. Teach current OCs how to do screening and interviewing to build their skills and share the workload. Capacity planning and intake Act as the single intake point for requests on OC time. Weigh them against core coverage, training load, and organizational priorities, and communicate decisions (including "not now") clearly and kindly. Manage the OC schedule. The OC role is non-exempt and requires overtime for any hours worked beyond 40 per week. The Operations Program Manager is responsible for ensuring OCs manage their time effectively and for approving OT when necessary. Forecast OC capacity across cohort transitions, event-heavy periods, and the project portfolio. Keep the coverage rotation sustainable. Balance core operations against projects with other Constellation teams and partner orgs. Program ownership Working closely with the Senior OCs, own the OC training plan: keep it current, improve it with each cohort's feedback, and make sure trainers are set up to succeed. Set and uphold quality standards for the core functions: arrivals and tours, requests, onboarding, offboarding, etc. Work with the Senior OCs on quality assurance and setting standard operating procedures. Help OCs scope and complete projects that build their skills and benefit the organization. Cross-functional partnership Partner with Site Operations, Convening, People Ops, and BizOps team leads to keep OC work aligned with the organization’s priorities. Contribute to long-term org design for the OC program as it evolves. Skills & experience Experience and confidence managing and developing a team of 5-10 early-career staff, ideally in operations or a service-oriented team Experience designing or running onboarding and training programs Skill at prioritizing among competing requests from many stakeholders, and at saying no with grace Direct, kind, specific feedback, and comfort delivering difficult news Hiring experience: screening, interviewing, and making decisions Enough hands-on operations knowledge (office, events, customer support) to set standards and QA the work credibly Systems thinking: you notice what breaks at scale and fix the process Clear, concise written communication

Comfort with:

Asana, Slack Google Workspace, and Claude Ambiguity and change during an interim structure Thinking on your feet in a fast-paced environment You might be a good fit if you Get energy from helping early-career people grow, and are proud when they move on to great roles Like fitting finite capacity to a large volume of demand Have a service mindset and care about the experience of researchers and visitors Take ownership and enjoy building a program, not just running one Are excited to support the AI safety ecosystem and learn more about it Care about making transformative AI go well

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More about this job

Skills

Research
Onboarding
Prioritization
Improve business processes
Team leadership
Manage a team
Performance management
Coaching
Quality assurance
Customer service
Systems thinking
Communication skills
Asana
Slack
Google Workspace

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